how to use bank of america mobile app

Step 1: Simply download our mobile banking app in your app store; Step 2: Deposit a checkFootnote 3 or pay a bill using the app by June 2nd. In 2020, 30.78 million customers of Bank of America used mobile banking services. Read more. Number of mobile banking users of Bank of America. The Bank of America mobile app allows you to manage your credit card account on the go, along with other financial accounts.

: How to use bank of america mobile app

How to use bank of america mobile app

How to Pay My Bank of America Credit Card

How to Pay My Bank of America Credit Card

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There are a number of ways to make a Bank of America credit card payment. You can pay your credit card balance online through the bank's website or app, call the Bank of America credit card customer service hotline for help, mail in a check or money order or stop by a branch. Choose a method that makes sense for you, taking into account how long it will take to receive the payment and any costs involved, including stamps and online data fees.


If you have a credit card from the bank, you can pay Bank of America online, over the phone, by postal mail or in a branch.

Bank of America Online Payments

It's often easy to pay your Bank of America credit card online using the bank's website or smartphone app for iPhone or Android.

To pay through the website, visit the Bank of America online banking site and enter your Bank of America login information. Click or tap the "Bill Pay" tab and follow the instructions to set up your credit card number and bank account information if it's not already configured. Note that if your account is at an institution other than Rockland county power outage of America, how to use bank of america mobile app need to have your routing number and account number handy. You can find this information by contacting your bank, looking at your checkbook or a statement or often through that bank's online banking system.

If you have already set up bill pay through the Bank of America website, you can also pay bills including your Bank of America credit card through the bank's mobile app. Download the app from the Google Play store or iPhone app store, sign in to the app with your login credentials and tap the "Bill Pay" tab. Select your credit card bill to make a payment.

If you pay online from a Bank of America account, your payment should credit to your account the same day. If you pay through another financial institution's account, it should credit within two business days. Make sure to leave enough time for your account to credit without your payment being overdue.

Mail a Payment

Check the Bank of America website or your billing statement for information about how to mail a payment to the bank. There is a separate address for business accounts and a separate address for overnight delivery payments.

If you do mail a payment, make sure you leave enough time for it to arrive at the bank before your payment is due. Consider another payment method if you don't have enough time to mail in a bill payment to Bank of America.

Pay at a Branch

Another option how to use bank of america mobile app to pay your bill in person at a Bank of America branch. Look online to find a branch near you and stop by to pay your bill.

You can also pay your credit card bill at a Bank of America ATM with cash or a check. Make sure to bring your credit card to the ATM in order to access your accounts. Business cards aren't supported.

Pay by Phone how to use bank of america mobile app

You can also use the Bank of America pay by phone system to pay your credit card bill. Check the bank's website for the appropriate number or call the number on the back of your card. There's no fee to use this service, but you should have your account information handy for your credit card and the bank account you're using to pay.

How Much to Pay

Keep in mind that you may owe interest if you don't pay your credit card bill in full every month. You can also face late fees if you don't pay your bill on time and penalties if you pay less than your minimum required payment by the due date. Late or insufficient payments might also affect your credit report and score.

Make sure you understand all the factors involved when you decide how much, when and how to pay your bill.


Bank of America mobile app review

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If you have a smartphone, getting the Bank of America mobile app is a no-brainer. It costs nothing to download, and it lets you do your credit card banking at the palm of your hand.

The Bank of America mobile app is a convenient way of running your online banking. The how to use bank of america mobile app allows you to:

  • Monitor your account. Review your accounts and balances in checking, savings and credit card accounts.
  • Make payments. Pay your bills or send and receive money with Zelle. San jose city college classes fall 2019 can also automate your payments.
  • BankAmeriDeals. Earn cash back or save money with BankAmeriDeals available through the app.
  • Track your rewards. Monitor the rewards and cash back you earn.
  • Virtual assistant. Ask Erica to help you with transactions, paying your bills and more.
  • Bank of America customer support.Reach customer service representative through the app.

Using the Bank of America mobile app has no drawbacks. If you own a smartphone, downloading the app can save you time and will simplify your online banking.

Customer reviews

Most Bank of America mobile app customers love the app and its perks. They love the user interface, the app’s simplicity and the app’s functionality.

And unlike most online banking apps, you’ll likely get a response from a customer service representative if you review the app online. Of course, some users report bugs, but any issues can usually be resolved with an app update.

The J.D. Power’s credit card mobile app satisfactory study from 2019 rates Bank of America mobile app with four power circles out of five. This is a one circle jump from last year when it was rated with three circles.

If you own a Bank of Dr jose gonzalez atlanta card, or if you’re considering to apply for one, know that the mobile app can simplify your finances even if you have multiple credit cards.

Getting the Bank of America mobile app can make managing your card’s finances easy. You can track your accounts or make payments with a few finger taps on your smartphone.

If you don’t have a credit card yet, how to use bank of america mobile app if you’re looking for another to complement your wallet, compare credit cards until you find one that works for you.

  • You can only download the app on your Android or iOS devices. You can use online banking with other devices via Internet browser.

  • You can find the app on the Google Play store or the App Store. But if you’re having difficulties, log in to your online banking account and get the link from there.

  • Yes. But only if your smartphone supports this feature.


Mobile banking apps might be ubiquitous these days, but Bank of America has been leading the pack from the get-go. Since setting up its mobile banking capabilities 10 years ago, Bank of America’s focus on putting mobile banking at the center of its go-to-market strategy has paid off. Not only was it named first in S&P Global Market Intelligence’s 2017 mobile bank app ranking, its mobile banking platform now also has 23 million users.

Over a space of four months this year, mobile banking customers logged into their accounts 1 billion times, made more than 30 million mobile bill payments, and nearly 11 million person-to-person (P2P) transfers. That’s an 89 percent increase over 2016. Customers also used their mobile devices to deposit more than 340,000 checks every day.

The focus for Bank of America in recent times has been to reduce costs, divest itself of products that weren’t meeting consumer needs, and focus on customer satisfaction. More specifically, in technology and mobile banking.

“It was important that we set a clear strategy — a strategy that we are going to be customer-driven in everything we do and if we were in activities that customers did not need us to be in, we aren’t going to do it,” said CEO Brian Moynihan. “We’ve continued to invest in the areas we can grow. $3 billion in technology-related growth initiatives, especially in areas of digital practice, whether it’s in Consumer Banking, Commercial Banking, where we lead the industry with mobile and online platforms.”

Bank of America’s mobile-focused strategy has paid off. It ranks second only to JP Morgan Chase in terms of the number of active mobile customers and places above Wells Fargo. The number of customers opening new accounts through mobile has increased a huge 47 percent over the past year.

Focusing on the customer

Its mobile-first focus means Bank of America is constantly innovating in the mobile-banking space, with Head of Digital Banking, Michelle Moore, saying in 2017 that customers will see a “strong focus on payments and intelligent solutions that will deliver personalized experiences clients never imagined were possible.” Some of those solutions include setting and editing travel notices for eligible cards, depositing checks by simply taking a photo, and receiving alerts for important account and security information. However, that’s not all. Here are some more of the innovative features BoA mobile customers are using.

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Cardless-enabled ATMs

Bank of America has one of the largest cardless-enabled ATM networks with 10,000 of them currently available to customers. Customers can start an ATM withdrawal from their mobile banking app by logging in and selecting a cash amount. When they arrive at the ATM, they can either use their smartphone or debit card to initiate the transaction. They then simply is kohls store open today to enter their PIN, which prompts a personalized screen asking them if they are here to complete the withdrawal. The focus is on efficiency as it eliminates four steps at the Boney m jingle bells. Users can also check balances, transfer funds, make deposits and credit card payments, and change their PIN.


transfer boa.jpg

Person-to-person pay

One of the most popular new features is person-to-person (P2P) pay. Users can send, receive, and request money to or from almost anyone within minutes, regardless of where they bank. The app uses existing contacts on the mobile device to securely transfer funds. Another feature of P2P that’s proving useful to customers is the ability to split expenses how to use bank of america mobile app people. A group of friends can split a dinner check, for example, and can even add a personal note to accompany the payment transfer or request.


Fingerprint and Touch ID sign-in

Android, iPhone, and iPad customers can use fingerprint and Touch ID sign-in to log into the mobile phone banking app using their fingerprint. Just as Apple’s fingerprint access is second nature to most users, Bank of America’s customers are adopting it fast. It’s a secure and convenient way to log in and allows users access to the app’s most common functionalities without the need for a passcode.

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Mobile dashboard

The app’s dashboard has been designed to give customers a quick snapshot of their finances all in one place. Users can customize tiles to show the features they use most, such as account balances, card rewards, the spending and budgeting tool, and person-to-person.

Getting assistance

Customers can connect to Bank of America’s call centers and branches from their mobile devices. They don’t have to re-authenticate, because the credentials from the phone’s app are transferred directly to the call assistant’s desktop. From zero calls a year ago, Bank of America now handles 150,000 calls a week this way. Mobile users can also use the “Add to Calendar” option, which populates any appointments to the personal calendar on their device.


Goal-setting tool

Last, but certainly not least, Bank of America’s goal-setting tool has been rolled out to help customers achieve their financial goals. Customers can create personalized savings goals with names, pictures, and target amounts so that they can watch their progress along the way and prioritize their funds accordingly.

What’s coming next?

Bank of America has announced it’s going to start implementing Intel Online Connect technology into its online banking platform. It plans to incorporate biometric authentication to its online banking processes in 2018, and will be the first financial services company to offer it to customers.

Mobile banking isn’t just the future, it’s the present, and with 62 percent of Americans using a mobile banking app, up from 54 percent in 2016, it makes sense to focus investment in technology and solutions that build on mobile tarrant county district clerk criminal. Bank of America has not only been successful, it has also made its intentions clear: Customer experience is number one, and there will be more innovative advancements in the mobile banking space to come.


Insider Q&A: Bank of America's Moore on mobile banking

Banking customers are on the move, and the big national banks are scrambling to keep up. They are working to update their technology and offerings in hopes of nabbing increasingly mobile customers.

Both Bank of America and JPMorgan Chase recently announced they would allow customers to use their mobile phones at ATMs instead of a card to withdraw cash, for example. Bank of America customers can now use their phones to remotely "lock" their debit card if the card is lost.

Michelle Moore, head of digital banking at Bank of America, runs the bank's mobile app division and oversees thousands of employees at the bank's call centers. She recently sat down with the AP to talk about what banking customers expect and how the largest retail bank in the country is responding. The interview has been edited for length and clarity:

Q: What are these card-less ATMs that Bank of America and others have announced, and what's your plan for them?

A: We are actually live today now in New York City and will have 20 ATMs with the card-less feature by the end of (February). You just walk up to these ATMs with your smartphone, using the same technology as Apple Pay, use the reader to withdraw money without your card. In May, that capability will be available for Android devices and we will be upgrading our ATMs in other markets like in Silicon Valley. We plan to roll out nationally later this year.

Q: Why would customers want this?

A: As customers have become accustomed to using Apple Pay, Samsung Pay, it's not as necessary to have your wallet on you anymore. Most people will leave their house and they will make sure they have their smart phone, but might not as much for their wallet or purse. Still, you're still carrying around your debit card because you might need cash. So if we enable the ability to use your phone at the ATM, why else would you need to carry your wallet? So it's partly about how to use bank of america mobile app. But it's also about security. Using Apple Pay or Samsung pay is the most secure way to protect your information. Using your phone helps protect against thieves who might (use a device to steal your card data) at the ATM.

Q: What else can you do to make things easier for mobile customers?

A: You can now do nearly everything through our app now that could have been done at a branch. You can open an account. If you need help, you can set an appointment to meet with someone at a (branch). We do 21,000 appointment requests a week now through either smart phone or the website. We also now allow customers to be connected directly to our call centers without having to re-authenticate. The credentials from the phone's app are transferred directly to our associates' desktop. We do 150,000 calls a week now this way and that number was effectively zero a year ago. So now you can connect to our ATMs, our call amazon com > my account, our financial centers (branches) all from your mobile device.

We will be rolling out a Spanish version of our mobile banking app. We also will be updating our ATMs to do check cashing, do credit card payments and withdraw multiple denominations of cash as well.

Q: What's left, if anything, for a traditional teller to do?

A: They are not going away any time soon. The opportunity for tellers is to help introduce customers to these new technologies, be somewhat of an ambassador for these new features, and over time can become relationship bankers. We recently changed the title of our tellers to "financial center client service representative" to better reflect the duties they are now doing beyond the traditional bank teller role.

how to use bank of america mobile app © 2016 The Associated Press. All rights reserved.

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Bank of America Mobile Banking

Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Accounts
• Review activity in checking, savings and credit card accounts
• View mortgage, auto loan and other account balances
• Activate or replace credit/debit cards
• Order checks
• Set alerts for important account info

Transfer Money
• Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
• Transfer funds between your Bank of America accounts

Bill Pay (available for eligible accounts)
• Schedule/edit/cancel payments
• Pay eBills
• Add/edit payees

Check Deposit
• Take photos of checks to deposit them
• Immediately see the processing deposit in your account²

Erica, Your Virtual Financial Assistant³
• Ask Erica to find transactions, pay bills and more
• Get valuable alerts, helpful insights and financial guidance

Contact Us
• Reach a representative for help
• Schedule an appointment to meet with a specialist
• Find ATMs and financial centers

Special Offers & Deals
• Get cash back with BankAmeriDeals® when you use your eligible Bank of America credit/debit cards
• Receive credit card offers

• Set up fingerprint sign-in
• If fraudulent activity is suspected on your card, we'll notify you
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴

See the Online Banking Service Agreement at for more info. Mobile carrier message and data rates may apply.

¹ Transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply.
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and how to use bank of america mobile app with security responsibilities.

Investing involves risk. There is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp.

Investment, insurance and annuity products:

• Are Not FDIC Insured
• Are Not Bank Guaranteed
• May Lose Value

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Android is a trademark of Google Inc.

Google emojis are used herein under license.

Bank of America and related trademarks are trademarks of Bank of America Corporation
Bank of America, N.A. Member FDIC
© 2021 Bank of America Corporation


How To Find and Use Your Bank of America Login

With over 31 million active mobile users and 39 million active accounts, it’s no wonder Bank of America offers user-friendly online north central university phoenix mobile banking for customers. To securely access your Bank of America account, follow these easy steps to set up and log in to your bank account online.

Here’s how to find and use your online bank how to use bank of america mobile app at Bank of America. This Bank of America guide will cover:

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How To Log In to Your Bank of America Account From a Computer

It’s simple and convenient for online users to access their accounts using their Bank of America online banking login from anywhere on the website.

  1. Go to the Bank of America home page.
  2. Enter your online ID and passcode.
  3. Click “Sign In.”

If you decide to access your online account while browsing the Bank of America website, look for “Sign In” at the top right of any page. For example, if you’re researching home mortgage loans and want to log in to your account to request mortgage information, follow these easy steps:

  1. Click “Sign In” at the top right corner.
  2. Select the current state you live in on the drop-down button.
  3. Click “Go.”
  4. Enter your online ID and passcode.
  5. Click “Sign In.”

Online banking services offer customers access to their accounts 24/7.  With Bank of America’s mobile or online banking services, customers can do the following:

  • Deposit checks
  • Transfer money between accounts
  • Pay bills
  • Order checks
  • Track spending and budgeting
  • Change address
  • Replace cards
  • Set up custom alerts
  • Set a travel notice

For the full list of mobile banking and online banking features, visit Bank of America’s online banking home page.

Related: Here’s Your Bank of America Routing Number

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How To Log In to Your Bank of America Account From a Mobile Phone or Tablet

The Bank of America mobile banking app is free and available for users of iPad, iPhone, Android and Windows 10 devices.

  1. Download the Bank of America app from Google Play or iTunes.
  2. Open the app.
  3. Enter your online ID and passcode.
  4. Click “Sign In.”

Bank of America makes it simple for customers to access their checking accounts, savings accounts and other financial needs on the mobile app.

Learn: How To Open a Bank of America Checking Account

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How To Retrieve a Forgotten Username or Password

If you forgot your username or password, capital city bank online login can retrieve either one by following these simple instructions:

  1. Bank of America will prompt you to its “Forgot Online ID and Passcode” page.
  2. Enter the last six digits of your card or account number into the blank space provided.
  3. Enter your Social Security number or Tax ID Number.
  4. If you do not have a Social Security or Tax ID number, you will be prompted to a new page.
  5. Enter your checking or savings account number in the blank space provided.
  6. Then, enter the last six digits of your ATM or debit card.
  7. Lastly, enter your PIN number.

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How To View Your Bank of America Statement Information

Credit card, checking and savings statements become available in mobile and online banking on approximately the same date each month, which depends on your statement closing date. You can also view your statement by viewing check images online. You can view, print and download statements from the past 36 months.

These statements can be viewed electronically or mailed directly to you. When you log in to your online banking account, you can choose to go paperless now, where you will only receive emails when a new statement is available to view. When you log in, select “Profile Settings,” then “Paperless Settings.” There’s no fee to go paperless, and it’s environmentally friendly.

Related: Ways To Avoid Bank of America’s Monthly Maintenance Fees

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How To Contact Bank of America If You Have Trouble With Your Account

Bank of America offers a variety of financial products and services. If you have questions or concerns regarding any of your Bank of America accounts, please contact:

  • Bank of America Customer Service: 800-432-1000
  • Outside the U.S.: 1-315-724-4022
  • Spanish: 800-688-6086
  • For Individuals Who Are Deaf or Hard of Hearing: 800-288-4408

Online representatives are available Monday through Friday, 8 a.m. to 9 p.m. EST. On weekends, customer service is available from 8 a.m. to 8 p.m. (Saturday) and 8 a.m. to 5 p.m. (Sunday). The customer service lines for U.S. and international callers are open until 11 p.m. on weekdays and 8 p.m. on weekends; the line for deaf or hard of hearing individuals is open until midnight on weekdays and 8 p.m. on weekdays.

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What Are the Benefits of Online Banking?

Many customers love the flexibility and convenience of online banking, especially with features like online bill payment, requesting a ally savings bank card or any other bank transaction without the inconvenience of driving to a physical branch to do so.

With Bank of America, customers have the added benefit of creating custom alerts and tracking their balance from their phone. You can also add a digital wallet and chat with Erica, your virtual financial assistant.

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More on Bank of America

More on Using Your Bank Login

Alexandria Bovacontributed to the reporting for this article.

This content is not provided by Bank of America. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone and have not been reviewed, approved or otherwise endorsed by Bank of America.

Last updated: March 30, 2021

Information is accurate as of Sept 29, 2021.

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