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Fifth Third Bank

The Company engages in five main lending and banking practices: Branch Banking, Consumer lending, Commercial Banking, Investment Advisors, and Fifth Third Processing Solutions.
Bank Routing Number: #042100272
Net profit: $753 million (2010), $1,297 million (2011), $1,576 million (2012), $1,836 million (2013), $2,194 million (2017).
Headquarter | Cincinnati, USA |
Key People | Greg D. Carmichael (Chairman and CEO) |
Company Type | Public (NASDAQ: FITB) |
Disclaimer
Contents
Fifth Third Bank Corporate Office Address & Headquarters Contact Details
If you want to reach about to Fifth Third Bank Cincinnati Headquarters & Fifth Third Bank corporate Address, Fifth Third Bank centre 38 fountain square plaza Cincinnati oh 45263, Fifth Third Bank locations, Fifth Third Bank customer service, Fifth Third Bank corporate, Fifth Third Bank corporate office Cincinnati Ohio, Fifth Third Bank Board of Directors Fifth Third Bank Leadership Team and more info about the Fifth Third Bank.
You may also check here:
➡ SunTrust Headquarters Address
➡ Family Dollar Corporate Office phone number
➡ Coca-Cola Headquarters Address
About Fifth Third Bank Headquarters Average Salary for Fifth Third Bank (5/3 Bank) Employees
Fifth Third Bank (5/3 Bank) Reviews
Overall Satisfaction
Ratings
Learning and Development
3.753 bank.
Customer Service Representative (CSR) in Louisville:
Pros: 401k match, health insurance.
Personal Banker:
Read More ReviewsYears of Experience
This data is based on 134 survey responses.
Gender Breakdown
Male
52.7%
Avg. Salary: $46k - $132k
Female
46.4%
Avg. Salary: $42k - $113k
This data is based on 110 survey responses. Learn more about the gender pay gap.
Popular Degrees
Pay ranges for employees at Fifth Third Bank (5/3 Bank) by degree.
Popular Locations for Fifth Third Bank (5/3 Bank)
- Cincinnati, Ohio
- Chicago, Illinois
- Grand Rapids, Michigan
- Columbus, Ohio
- Cleveland, Ohio
- Charlotte, North Carolina
- Indianapolis, Indiana
- Louisville, Kentucky
- Naples, Florida
- Dayton, Ohio
View more locations
Fifth Third Bank (5/3 Bank) Job Listings
Related Companies
Companies in the same industry as Fifth Third Bank (5/3 Bank), ranked by salary.
Источник: chase void check fee Fifth Third Bank
Average rating: 0 reviewsFifth Third Bank Headquarters Info
You can find the corporate office address and Fifth Third Bank headquarters in 38 Fountain Square Plaza, Cincinnati, OH 45202. Most of the operations handled from this Fifth Third Bank corporate headquarter.
- Address: Fifth Third Bank headquarters is completely transparent when it comes to contact information and location of the Fifth Third Bank headquarters. You can address any letters to this corporate headquarters office to:
38 Fountain Square Plaza, Cincinnati, OH 45202
For any general inquiries, please contact Fifth Third Bank head office number : (513) 579-5203
- Phone Number: Call (513) 579-5203 to reach someone at Fifth Third Bank headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday – Thursday: 8:00 am – 5:00 pm, Friday: 8:00 am – 6:00 pm
- Email: As an alternative, you can email Fifth Third Bank at [email protected] that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website 53.com/content/fifth-third/en.html and contact any department for general help. there is no dedicated website for Fifth Third Bank headquarters.
Fifth Third Bank Headquarters Executive Team
Fifth Third Bank headquarters is run by an executive team. Below are some executive team members name of Fifth Third Bank corporate office .
- Greg D. Carmichael: Chairman of the Board and Chief Executive Officer
- Lars C. Anderson: Executive Vice President and Vice Chairman of Commercial Banking Strategic Growth Initiatives
- Shellie R. Creson: Executive Vice President and Chief Auditor
Kristine Garrett: Executive Vice President and Head of Wealth & Asset Management
- Peg Jula: Executive Vice President, Chief Human Resources Officer
Fifth Third Bank corporate office addresses
Corporate addresses Fifth Third Bank (USA) 38 Fountain Square Plaza, Cincinnati, OH 45202
Also Read: Regions Corporate Office
Fifth Third Bank
Average rating: 0 reviewsИсточник: http://corporate-office-headquarters-us.com/fifth-third-bank/ Contact Fifth Third Bank Customer Service
Fifth Third Bank Phone Numbers and Emails
Toll-Free Number:
- (800) 972-3030
Call Center
Customer Service:
- (800) 972-3030
Call Center
- (866) 351-5353
Home Loan or Refinance
- (513) 579-5353
International
- (800) 782-0279
Lost or Stolen Bank Card
- (800) 546-7068
TDD
- (800) 676-5869
- (239) 225-2059
- (615) 687-3180
- (312) 704-4293
- (317) 383-2491
- (859) 455-5256
- (502) 562-5584
- (313) 230-9714
- (616) 653-5332
- (704) 688-4528
- (513) 534-7037
- (937) 227-6657
- (216) 274-5302
- (614) 744-5315
Report Fraud:
- (513) 900-3080
Toll-Free International
Business Customer Service:
- (866) 475-0729
Commercial
- (877) 534-2264
Existing customers
- (866) 531-4249
To open a new account
More phone numbers and emailsLess phone numbers and emails
Fifth Third Bank Contact Information
Fifth 5th 3rd bank headquarters address Bank Website:
Fifth Third Bank Online Chat:
Corporate Office Address:
Fifth Third Bank
Fifth Third Center
Cincinnati,Ohio45263
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7 a.m.–8 p.m. (ET)
Saturday - Sunday: 8:30 a.m.– 5 p.m. (ET)
Edit Business Info
Fifth Third Bank Rating Based on 294 Reviews
Rating details
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Rating Details
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Diversity of Products or Services
Discounts and Special Offers
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All 676 Fifth Third Bank reviews
Summary of Fifth Third Bank Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fifth Third Bank Customer Service?
Account Question:
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- 5th 3rd bank headquarters address “Re open account”
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Payments and Charges Question:
- “Dispute transaction”
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Request for Information Question:
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- 5th 3rd bank headquarters address “Money concerns”
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“I want to send the check pay off the house. Can u give me the address mail box so i can send the check there. Thanks” “Car payoff” Shipping and Delivery Question:
- “Didn't get my ssi today want to know whats going on”
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Staff Question:
- “Customer service”
Return/ Replace Question:
- “Replace card”
- “Change authorized user”
- “Change address”
Refund Question:
- “Are you accepting expired DL/exp date 5/11/21 waiting for birth certificate. Needto cash refund check from American Express”
- “To see if my refund was returned for a rental car”
Activation/ Cancellation Question:
- “Need to cancel my transactions”
Other Question:
- “Wired annuity”
- “Mortgage information”
- “Gap de mi auto”
About
Fifth Third Bank Privacy Policy As security challenges evolve, The company is here to ensure that the information The User of company services entrust with www.53.com remains safe. Stop by this page anytime for the latest news and tips on data security. Avoid the bait. Fraud can come in many forms. Take a look at the details below. By knowing how these schemes work, The client of the Fifth Third Bank is in a better position to protect The User in case a criminal tries to commit fraud against The Customer In this scheme, the fraudster will ask for payment information and may even "take over" The User's computer to fix the malware problem. In reality, the criminal is accessing The User's account information, opening the door for theft in the form of counterfeit checks, ACH transactions and more. In this case, participants provide their online banking login credentials or debit card information. Shortly after that, big deposits are made into their account—in the form of counterfeit checks.
To read more: https://www.53.com/content/fifth-third/en/privacy-security.html
Top Fifth Third Bank Services Loan, Banking Service, Customer Care
Top Fifth Third Bank Products Account, Checking Account, Deposit
Fifth Third Bank Pros and Cons Pros: Customer service, Nice people at local branch, That i stood my ground, Tellers are nice, Nada
Cons: Awful customer service, Fees, Dont value their customers like they should, Communication, Your transfer process
Summary Fifth Third Bank is financial services company. Fifth Third Bank provides a diverse range of financial services and products such as personal banking, business banking, commercial banking; checking accounts, saving accounts, CDs; a number of various loan programs, residential loans, equity lines, equity loans, auto financing, student loans; originating, processing and servicing of credit cards, debit cards; investment plans and management and wealth management. Besides, the bank provides a number of online services that include Internet Banking and Bill Payment System.
The tagline of Fifth Third Bank is: msu mankato calendar 2017 things we do for dreams."

Fifth Third Bank is ranked 138 out of 778 in Banks category
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Источник: https://fifth-third-bank.pissedconsumer.com/customer-service.html
5th 3rd bank headquarters address -



Fifth Third Bank
Fifth Third Bank (5/3 Bank) is a U.S. regional banking corporation and is the principal subsidiary of holding company Fifth Third Bancorp, one of the largest financial services companies in the United States with more than 1,100 full-service banking centers across 10 state.
The Company engages in five main lending and banking practices: Branch Banking, Consumer lending, Commercial Banking, Investment Advisors, and Fifth Third Processing Solutions.
Bank Routing Number: #042100272
Total assets: $147.4 billion (March 31, 2019).
Net profit: $753 million (2010), $1,297 million (2011), $1,576 million (2012), $1,836 million (2013), $2,194 million (2017).Member FDIC (each depositor insured to at least USD 250,000).These ads are not affiliated with Fifth Third BankHeadquarter Cincinnati, USA Key People Greg D. Carmichael (Chairman and CEO) Company Type Public (NASDAQ: FITB)
ID: 544. Updated: 11.08.2019Disclaimer
Pros Explained
- More than 50,000 fee-free ATMs –Fifth Third Bank customers have access to over 1,100 branches within the bank’s geographical footprint of 10 states, and have even more ATMs at their disposal all across the country. The bank belongs to the Allpoint, Presto, and 7-Eleven ATM networks. This means that if you use your Fifth Third Bank debit card at any of these ATMs within the network, you will pay no transaction fees.
- No minimum deposit to open a checking or savings account –Fifth Third Bank accepts accounts of any size. You are required to fund the account within 45 days of opening it, however.
- No minimum balances to earn APY – Interest-bearing accounts pay an annual percentage yield no matter how little you have in your account—even if it’s only one cent.
- Interest bonuses available on savings – The Fifth Third Goal Setter Savings account encourages you to save by offering an interest bonus. You are awarded this one-time bonus—equal to all the interest your account’s earned to date—once you reach a pre-selected savings amount, which can range between $500 and $25,000.
Cons Explained
- High monthly maintenance fees – Nearly all of Fifth Third Bank’s accounts come with monthly maintenance fees, and they're somewhat steeper than average for consumer accounts. Checking account fees range from $11 per month to $25 per month, while all savings accounts have a $5 per month fee.
- High balance requirements to waive monthly fees – Maintaining a minimum account balance is one way to avoid the monthly maintenance fees, but these minimums skew high as well: $1,500 for the Fifth Third Essential Checking account and $500 for the Fifth Third Goal Setter Savings account.
- Low APY on interest-bearing accounts – Fifth Third Bank offers APYs starting at 0.01% and rising to 0.10% at their highest. These rates are lower than other banks offer. In addition, you can only earn interest on balances up to $50,000 in the Fifth Third Goal Setter Savings Account.
- Monthly debit card service charge –Unlike many banks that offer free debit card usage, Fifth Third Bank charges Essential Check Account holders a monthly fee of $3.95 for use of their debit card.
Who Is Fifth Third Bank Best For?
Fifth Third Bank appeals to fairly well-heeled clients in its 10-state region who want to bank with a large, well-established bricks-and-mortar institution. It’ll best fit you if you:
- Reside in Fla., Ga., Ill., Ind., Ky., Mich., N.C., Ohio, Tenn., or W.Va
- Want to have multiple accounts at the same bank
- Love earning extra money: bonuses, interest even on small balances, and cashback with a debit card
- Can maintain a $1,500 balance in checking account
- Would like the ease and convenience of a contactless debit card
What Does Fifth Third Bank Offer?
Fifth Third Bank carries pretty much the full array of deposit accounts and services to meet the needs of consumers. These include:
- Savings accounts
- Checking accounts
- Money market account
- Certificates of deposit
- Credit cards
Savings Accounts
Fifth Third Goal Setter Savings Account
As an introductory savings vehicle, the Fifth Third Goal Setter Savings Account has a lot to offer. With this account, you start by setting your savings goal, anywhere from $500 to $25,000. You can open the account with no minimum deposit, although you will need to fund it within 45 days. Once you reach your savings goal, Fifth Third gives you a one-time interest bonus equal to all the interest you have earned over the life of the account.
The APY on this account is low: only 0.01% for balances up to $50,000. In addition, there is no interest paid on balances above $50,000. There is a $5 monthly service charge, which is waived for the first six months (185 days). However, there are several other ways to avoid the charge:
- Have a Fifth Third Checking Account or Express Banking Account
- Maintain an average monthly balance of $500 or more
- Be an account holder under the age of 18
- Enroll in Fifth Third Military Banking
Fifth Third Relationship Savings Account
The Fifth Third Relationship Savings Account is set up to reward customers who handle both their checking and savings at Fifth Third Bank. This account offers two different APYs, a standard one for customers who only have a savings account, and a higher Relationship APY for those who also have a checking account:
Balance Standard APY Relationship APY $0.01-$9,999 0.01% 0.02% $10,000-$24,999 0.01% 0.02% $25,000-$49,999 0.01% 0.02% $50,000+ 0.01% 0.02%
This account has a $5 per month service charge, which is waived for customers who also have a checking account (except for the Express Banking Account—see below), who maintain a minimum $500 monthly balance, who are under age 18, or who enroll in military banking.
When you pair a Fifth Third Relationship Savings Account with a checking account, you can automatically transfer money from checking to savings.
Checking Accounts
Fifth Third Express Banking
While not exactly a checking account, Fifth Third Express Banking provides customers an account with no maintenance fee that offers many of the benefits of a checking account: You can cash checks and make deposits at Fifth Third Bank branches and deposit checks via the mobile app. However, the account does not allow ATM deposits or check-writing. You also receive an Express Banking Debit Card with this account, and there is a $3.95 monthly service fee for the card.
While there are no monthly maintenance fees with this account, the services you use each have an associated fee, including in-person check cashing/deposits and mobile deposits. However, these fees are reduced based on the number of transactions you make per month.
The fees associated with the debit card and basic services like check cashing and deposits mean that many customers will pay more in monthly service fees using the Fifth Third Express Banking than they would with a more traditional checking account.
Fifth Third Essential Checking
This non-interest bearing basic checking account has a lot to recommend it:
- A Fifth Third Bank contactless debit card with cashback rewards
- Mobile banking, which includes mobile deposit and account alerts
- Access to online bill pay
- Unlimited check writing
However, the fees on this account might be a bit expensive. To start, the debit card comes with a $3.95 monthly service charge. There is a monthly maintenance fee of $11, which is reduced to $8 if you have monthly direct deposits of at least $500. You can get your monthly maintenance fee waived entirely in one of seven ways:
- You maintain a minimum balance of $1,500 per month.
- You spend at least $500 per month on a Fifth Third credit card
- You have a Fifth Third personal mortgage, auto loan, or line of credit with an outstanding balance.
- You are a current or former member of the U.S. military with monthly direct deposits of at least $500.
- You participate in your employer’s Fifth Third banking benefits program with monthly direct deposits of at least $500.
- You are a student under the age of 23.
- You have a Business Premium or Business Elite Checking account.
Despite the lengthy list of options to waive your monthly fee, these requirements are more onerous than those you can find with other banks. In addition, if you need to use an out-of-network ATM, expect to pay $2.75 per transaction.
Fifth Third Enhanced Checking
This interest-bearing checking account not only pays 0.01% APY on your account balance (with no minimum to earn your interest) but having this account also entitles you better rates on other Fifth Third products. You can receive an additional 0.25% on standard rate 6 month-plus CDs during the initial term, as well as 0.50% lower interest rate on Direct Auto Loans, Home Equity Loans and Lines of Credit, and Personal Loans and Lines of Credit. Enhanced Checking account holders also receive exclusive discounts on Fifth Third Brokerage Accounts, as well as exclusive pricing for identity theft protection.
This checking account comes with a $20 monthly maintenance fee, which you can avoid if your deposit and investment accounts have a combined total $20,000 balance at any time during the month, or if you receive monthly direct deposits of at least $5,000. You will also pay the $3.95 per month service charge for the associated debit card, and the $2.75-per-transaction out-of-network ATM fee.
Fifth Third Preferred Checking
This account is Fifth Third Bank’s high-yield checking option. The more you keep in your Fifth Third Preferred Checking Account, the higher your APY:
Balance APY $0.01-$9,999 0.01% $10,000-$24,999 0.01% $25,000-$49,999 0.01% $50,000+ 0.01%
However, the increased APY comes at a cost. There is a monthly maintenance fee of $25, which can only be waived if your deposit and investment accounts have a combined total balance of $100,000 at any point during the month.
That said, the $3.95 per month service charge for Fifth Third’s debit card is waived for Preferred Checking account holders. Fifth Third Bank will also waive the first 10 out-of-network ATM fees you rack up each month.
It’s also important to note that the APY for this checking account is lower than the rates you can find at other banks, particularly online banks.
Money Market Account
Fifth Third Relationship Money Market Savings Account
Like Fifth Third’s Relationship Savings, the Relationship Money Market Savings Account is set up to encourage customers to have multiple accounts within the bank. There are two different APYs depending on whether you only have a Money Market account with Fifth Third, or you also have a relationship with the bank—i.e., a checking or savings account as well.
Balance Standard APY Relationship APY $0.01-$24,999 0.01% 0.02% $25,000-$49,999 0.01% 0.02% $50,000-$99,999 0.01% 0.02% $100,000+ 0.01% 0.02%
Though this is called a Money Market Savings Account, you have the ability to write checks and pay bills from it, as well as conduct your business via mobile banking. There is no minimum balance required to open the account.
This account has a $5 per month maintenance fee, which is waived for any of the following:
- Have a Fifth Third checking account
- Maintain an average monthly balance of $500
- Are under the age of 18
- Are enrolled in Fifth Third Military Banking
CDs
Fifth Third Bank offers customers a number of CD options, with a range of terms and rates. The CD rates can also be improved for current Enhanced Checking Account holders, as those customers are eligible for an additional 0.25% on standard CDs with terms longer than six months. Fifth Third offers several CDs with a minimum deposit as low as $500.
The featured CDs have higher rates, but require a higher minimum deposit of $5,000.
Featured CD Rates Terms APY Minimum Deposit 5 Month CD Promo 0.05% $5,000
Standard CD rates vary based on their term length.
Standard CD Rates Terms APY Minimum Deposit 7 to 89 Day CD 0.01% $5,000 3 to 6 Month CD 0.01% $500 6 to 12 Month CD 0.01% $500 12 to 24 Month CD 0.01% $500 24 to 36 Month CD 0.01% $500 36 to 48 Month CD 0.01% $500 48 to 84 Month CD 0.01% $500
These rates can vary by geographical location, and the rates listed here are those offered by the Central Ohio Fifth Third Bank affiliates as of June 5, 2021.
Credit Cards
Fifth Third Bank offers four different credit cards (all MasterCards) to meet the needs of its customers, including two cashback rewards cards, a no-fee card, and a secured credit card:
- Fifth Third Cash/Back Card: This rewards card offers a flat 1.67% cashback on all purchases. There is no annual fee.
- Fifth Third Preferred Cash/Back Card: This Preferred version offers a flat 2% cashback on all purchases. There is no annual fee.
- Truly Simple Credit Card: This no-fee card offers a 0% introductory APR for purchases made and balances transferred during the promotional period. There is also no penalty APR for missed payments.
- Secured Card: Customers who are working to build or rebuild their credit can use the Fifth Third Secured Card. You will place a $300 refundable deposit into your Fifth Third Relationship Savings Account as backing for your card charges. There is a $24 annual fee.
Other Financial Products Offered By Fifth Third Bank
Fifth Third Bank is an excellent option for those who seek financing or investment services. It also offers:
- Car loans
- Purchase mortgages
- Home equity loans
- Home equity lines of credit (HELOCs)
- IRAs
- Robo-Investing
- Managed investment portfolios
- Financial advisors
- Business loans
Fifth Third Bank Customer Service
You can reach live customer service agents via phone at 1-800-972-3030 from 7 a.m. to 8 p.m. EST Monday through Friday, and from 8:30 a.m. to 5:00 p.m EST on Saturdays and Sundays.
The mobile app allows you to handle your banking business, including mobile deposit, money transfers, and bill pay, 24/7. With over 15,000 ratings, the app boasts a 4.5 star rating on the App Store and is currently ranked #109 in Finance apps. It is also available on Google Play and has a similarly strong score.
Fifth Third ranks sixth in J.D. Power’s 2020 U.S. Banking Mobile App Satisfaction survey, which compares the mobile apps of 11 regional banks. That’s just slightly above the industry average. The bank itself ranked second in overall customer satisfaction in J.D. Power’s 2021 Retail Banking Satisfaction Study when compared against other banks in the Southeast region of the United States.
In trying to find accurate information about the rates offered, I called the customer service line to request the rate sheet for various accounts, per the website’s instructions. The customer service agent did not seem to know what I was requesting and told me repeatedly that Fifth Third does not provide a rate sheet, despite what the website says. This was a somewhat frustrating experience.
How to Bank with Fifth Third Bank
Customers in the 10 states served by Fifth Third Bank can easily open an account online or in person at one of the 1,100 available branches. Once you have opened an account, you can make deposits through online transfers from external accounts, mobile check deposit, wire transfer, check deposits by mail, at the ATM (except for Express Banking customers), or in person at a Fifth Third Bank branch.
VerdictFifth Third Bank offers a great deal of convenience for customers within their geographic footprint, enhanced by the fee-free ATM network nationwide. The number of products and services provided, as well as the savings and other incentives Fifth Third offers to customers with multiple accounts, means this can be a great one-stop-shop for all of your banking and financial activities. However, given the high monthly maintenance fees and low APYs, customers may find that their checking accounts cost more and their interest-bearing accounts pay less than competitors'. Although it is possible to eliminate monthly maintenance fees, Fifth Third sets more onerous requirements for waiving these fees than other banks do. Add in the monthly $3.95 service charge for using a debit card with all but the highest-tier checking account, and you may often feel nickel-and-dimed with an account at Fifth Third. If you only need a few services or the most basic of accounts, you may want to bank elsewhere.
Methodology
Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks including products available, interest rates, fees, and accessibility to ensure that our content helps users make the right decision for their savings and banking needs.
Источник: https://www.investopedia.com/fifth-third-bank-review-4802194 Contact Fifth Third Bank Customer Service
Fifth Third Bank Phone Numbers and Emails
Toll-Free Number:
- (800) 972-3030
Call Center
Customer Service:
- (800) 972-3030
Call Center
- (866) 351-5353
Home Loan or Refinance
- (513) 579-5353
International
- (800) 782-0279
Lost or Stolen Bank Card
- (800) 546-7068
TDD
- (800) 676-5869
- (239) 225-2059
- (615) 687-3180
- (312) 704-4293
- (317) 383-2491
- (859) 455-5256
- (502) 562-5584
- (313) 230-9714
- (616) 653-5332
- (704) 688-4528
- (513) 534-7037
- (937) 227-6657
- (216) 274-5302
- (614) 744-5315
Report Fraud:
- (513) 900-3080
Toll-Free International
Business Customer Service:
- (866) 475-0729
Commercial
- (877) 534-2264
Existing customers
- (866) 531-4249
To open a new account
More phone numbers and emailsLess phone numbers and emails
Fifth Third Bank Contact Information
Fifth Third Bank Website:
Fifth Third Bank Online Chat:
Corporate Office Address:
Fifth Third Bank
Fifth Third Center
Cincinnati,Ohio45263
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7 a.m.–8 p.m. (ET)
Saturday - Sunday: 8:30 a.m.– 5 p.m. (ET)
Edit Business Info
Fifth Third Bank Rating Based on 294 Reviews
Rating details
Product or Service Quality
Rating Details
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Close
All 676 Fifth Third Bank reviews
Summary of Fifth Third Bank Customer Service Calls
923 TOTAL
CALLS
04:34 AVG CALL
DURATION
13% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fifth Third Bank Customer Service?
Account Question:
- “Acct balance”
- “Re open account”
- “Not my acct Fraud”
Payments and Charges Question:
- “Dispute transaction”
- “My debit card has a hold”
- “Dispute payment”
Cards Question:
- “Card balance”
- “My card got taken off my account”
- “Lost card”
Request for Information Question:
- “Need help resitting my pass word”
- “Money concerns”
- “Verification of funds”
Product/ Service Question:
- “Auto loan”
- “Home loan”
- “Need phone number to chamge benificary on life insurance”
Employment Question:
- “Payoff”
- “I want to send the check pay off the house . Can u give me the address mail box so i can send the check there . Thanks”
- “Car payoff”
Shipping and Delivery Question:
- “Didn't get my ssi today want to know whats going on”
- “Where is my debit card”
- “Where is my deposit”
Staff Question:
- “Customer service”
Return/ Replace Question:
- “Replace card”
- “Change authorized user”
- “Change address”
Refund Question:
- “Are you accepting expired DL/exp date 5/11/21 waiting for birth certificate. Needto cash refund check from American Express”
- “To see if my refund was returned for a rental car”
Activation/ Cancellation Question:
- “Need to cancel my transactions”
Other Question:
- “Wired annuity”
- “Mortgage information”
- “Gap de mi auto”
About
Fifth Third Bank Privacy Policy As security challenges evolve, The company is here to ensure that the information The User of company services entrust with www.53.com remains safe. Stop by this page anytime for the latest news and tips on data security. Avoid the bait. Fraud can come in many forms. Take a look at the details below. By knowing how these schemes work, The client of the Fifth Third Bank is in a better position to protect The User in case a criminal tries to commit fraud against The Customer In this scheme, the fraudster will ask for payment information and may even "take over" The User's computer to fix the malware problem. In reality, the criminal is accessing The User's account information, opening the door for theft in the form of counterfeit checks, ACH transactions and more. In this case, participants provide their online banking login credentials or debit card information. Shortly after that, big deposits are made into their account—in the form of counterfeit checks.
To read more: https://www.53.com/content/fifth-third/en/privacy-security.html
Top Fifth Third Bank Services Loan, Banking Service, Customer Care
Top Fifth Third Bank Products Account, Checking Account, Deposit
Fifth Third Bank Pros and Cons Pros: Customer service, Nice people at local branch, That i stood my ground, Tellers are nice, Nada
Cons: Awful customer service, Fees, Dont value their customers like they should, Communication, Your transfer process
Summary Fifth Third Bank is financial services company. Fifth Third Bank provides a diverse range of financial services and products such as personal banking, business banking, commercial banking; checking accounts, saving accounts, CDs; a number of various loan programs, residential loans, equity lines, equity loans, auto financing, student loans; originating, processing and servicing of credit cards, debit cards; investment plans and management and wealth management. Besides, the bank provides a number of online services that include Internet Banking and Bill Payment System.
The tagline of Fifth Third Bank is: "The things we do for dreams."

Fifth Third Bank is ranked 138 out of 778 in Banks category
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Источник: https://fifth-third-bank.pissedconsumer.com/customer-service.html The information contained in this website is not meant to substitute qualified legal advice given by a specialist knowing your particular situation. We do not warrant or guarantee that the site will be up-to-date accurate, complete or continuous at all times. The bank directory is published solely as a courtesy. We assume no responsibility or liability for any errors or omissions in the directory. Источник: https://banksdaily.com/info/fifth-third-bank Searching for Fifth Third Bank Cincinnati Oh Headquarters Address info? You have come to exactly the right place. We collected all data about Fifth Third Bank Cincinnati Oh Headquarters Address.
Fifth Third Bank Corporate Headquarters, Hours, and Branch ...
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May 04, 2019 · Home All Banks Fifth Third Bank has 1216 banking locations. Their corporate headquarters is listed as: 38 Fountain Square Plaza in Cincinnati Ohio. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations.Location: 38 Fountain Square Plaza, Cincinnati, 45263, Ohio
Fifth Third Bank Corporate Office in Cincinnati, OH with ...
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2632 Erie Ave. Cincinnati, OH 45208. From Business: Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191….
Fifth Third Bank Headquarters in Kenwood, Cincinnati, OH ...
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2. Fifth Third Bank & ATM. Banks Loans Mortgages. Website Services. (513) 891-5600. 7708 Montgomery Rd. Cincinnati, OH 45236. 1 mile. From Business: Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio.
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Average Salary for Fifth Third Bank (5/3 Bank) Employees
Fifth Third Bank (5/3 Bank) Reviews
Overall Satisfaction
Ratings
Learning and Development
3.753 bank.
Customer Service Representative (CSR) in Louisville:
Pros: 401k match, health insurance.
Personal Banker:
Years of Experience
This data is based on 134 survey responses.
Gender Breakdown
Male
52.7%
Avg. Salary: $46k - $132k
Female
46.4%
Avg. Salary: $42k - $113k
This data is based on 110 survey responses. Learn more about the gender pay gap.
Popular Degrees
Pay ranges for employees at Fifth Third Bank (5/3 Bank) by degree.
Popular Locations for Fifth Third Bank (5/3 Bank)
- Cincinnati, Ohio
- Chicago, Illinois
- Grand Rapids, Michigan
- Columbus, Ohio
- Cleveland, Ohio
- Charlotte, North Carolina
- Indianapolis, Indiana
- Louisville, Kentucky
- Naples, Florida
- Dayton, Ohio
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Fifth Third Bank (5/3 Bank) Job Listings
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Fifth Third Bank
Fifth Third Bank Headquarters Info
You can find the corporate office address and Fifth Third Bank headquarters in 38 Fountain Square Plaza, Cincinnati, OH 45202. Most of the operations handled from this Fifth Third Bank corporate headquarter.
- Address: Fifth Third Bank headquarters is completely transparent when it comes to contact information and location of the Fifth Third Bank headquarters. You can address any letters to this corporate headquarters office to:
38 Fountain Square Plaza, Cincinnati, OH 45202
For any general inquiries, please contact Fifth Third Bank head office number : (513) 579-5203
- Phone Number: Call (513) 579-5203 to reach someone at Fifth Third Bank headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday – Thursday: 8:00 am – 5:00 pm, Friday: 8:00 am – 6:00 pm
- Email: As an alternative, you can email Fifth Third Bank at [email protected] that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website 53.com/content/fifth-third/en.html and contact any department for general help. there is no dedicated website for Fifth Third Bank headquarters.
Fifth Third Bank Headquarters Executive Team
Fifth Third Bank headquarters is run by an executive team. Below are some executive team members name of Fifth Third Bank corporate office .
- Greg D. Carmichael: Chairman of the Board and Chief Executive Officer
- Lars C. Anderson: Executive Vice President and Vice Chairman of Commercial Banking Strategic Growth Initiatives
- Shellie R. Creson: Executive Vice President and Chief Auditor
Kristine Garrett: Executive Vice President and Head of Wealth & Asset Management - Peg Jula: Executive Vice President, Chief Human Resources Officer
Fifth Third Bank corporate office addresses
Corporate addresses | |
Fifth Third Bank (USA) | 38 Fountain Square Plaza, Cincinnati, OH 45202 |
Also Read: Regions Corporate Office
Fifth Third Bank
Contact Fifth Third Bank Customer Service
Fifth Third Bank Phone Numbers and Emails
Toll-Free Number:
- (800) 972-3030
Call Center
Customer Service:
- (800) 972-3030
Call Center
- (866) 351-5353
Home Loan or Refinance
- (513) 579-5353
International
- (800) 782-0279
Lost or Stolen Bank Card
- (800) 546-7068
TDD
- (800) 676-5869
- (239) 225-2059
- (615) 687-3180
- (312) 704-4293
- (317) 383-2491
- (859) 455-5256
- (502) 562-5584
- (313) 230-9714
- (616) 653-5332
- (704) 688-4528
- (513) 534-7037
- (937) 227-6657
- (216) 274-5302
- (614) 744-5315
Report Fraud:
- (513) 900-3080
Toll-Free International
Business Customer Service:
- (866) 475-0729
Commercial
- (877) 534-2264
Existing customers
- (866) 531-4249
To open a new account
More phone numbers and emailsLess phone numbers and emails
Fifth Third Bank Contact Information
Fifth 5th 3rd bank headquarters address Bank Website:
Fifth Third Bank Online Chat:
Corporate Office Address:
Fifth Third Bank
Fifth Third Center
Cincinnati,Ohio45263
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7 a.m.–8 p.m. (ET)
Saturday - Sunday: 8:30 a.m.– 5 p.m. (ET)
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Fifth Third Bank Rating Based on 294 Reviews
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Rating Details
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All 676 Fifth Third Bank reviews
Summary of Fifth Third Bank Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fifth Third Bank Customer Service?
Account Question:
- fidelity hsa card login 5th 3rd bank headquarters address “Acct balance” bank of america ticker
- 5th 3rd bank headquarters address “Re open account”
- “Not my acct Fraud”
Payments and Charges Question:
- “Dispute transaction”
- united community bank saturday hours robert f smith wife “My debit card has a hold”
- “Dispute payment”
Cards Question:
- “Card balance”
- “My card got taken off my account”
- 5th 3rd bank headquarters address “Lost card” 5th 3rd bank headquarters address
Request for Information Question:
- western union bangladesh bank help resitting my pass word” tarrant county district clerk criminal
- 5th 3rd bank headquarters address “Money concerns”
- “Verification of funds”
Product/ Service Question:
- “Auto loan”
- “Home loan” 5th 3rd bank headquarters address
- “Need phone number to chamge benificary on life insurance” webster five oxford
Employment 5th 3rd bank headquarters address first community mortgage careers “Payoff” 5th 3rd bank headquarters address
Shipping and Delivery Question:
- “Didn't get my ssi today want to know whats going on”
- arvest com online banking login 5th 3rd bank headquarters address “Where is my debit card”
- “Where is my deposit” first trust portfolios review
Staff Question:
- “Customer service”
Return/ Replace Question:
- “Replace card”
- “Change authorized user”
- “Change address”
Refund Question:
- “Are you accepting expired DL/exp date 5/11/21 waiting for birth certificate. Needto cash refund check from American Express”
- “To see if my refund was returned for a rental car”
Activation/ Cancellation Question:
- “Need to cancel my transactions”
Other Question:
- “Wired annuity”
- “Mortgage information”
- “Gap de mi auto”
About
As security challenges evolve, The company is here to ensure that the information The User of company services entrust with www.53.com remains safe. Stop by this page anytime for the latest news and tips on data security. Avoid the bait. Fraud can come in many forms. Take a look at the details below. By knowing how these schemes work, The client of the Fifth Third Bank is in a better position to protect The User in case a criminal tries to commit fraud against The Customer In this scheme, the fraudster will ask for payment information and may even "take over" The User's computer to fix the malware problem. In reality, the criminal is accessing The User's account information, opening the door for theft in the form of counterfeit checks, ACH transactions and more. In this case, participants provide their online banking login credentials or debit card information. Shortly after that, big deposits are made into their account—in the form of counterfeit checks.
To read more: https://www.53.com/content/fifth-third/en/privacy-security.html
Loan, Banking Service, Customer Care
Account, Checking Account, Deposit
Pros: Customer service, Nice people at local branch, That i stood my ground, Tellers are nice, Nada
Cons: Awful customer service, Fees, Dont value their customers like they should, Communication, Your transfer process
Fifth Third Bank is financial services company. Fifth Third Bank provides a diverse range of financial services and products such as personal banking, business banking, commercial banking; checking accounts, saving accounts, CDs; a number of various loan programs, residential loans, equity lines, equity loans, auto financing, student loans; originating, processing and servicing of credit cards, debit cards; investment plans and management and wealth management. Besides, the bank provides a number of online services that include Internet Banking and Bill Payment System.
The tagline of Fifth Third Bank is: msu mankato calendar 2017 things we do for dreams."

Fifth Third Bank is ranked 138 out of 778 in Banks category
Compare Fifth Third Bank To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

5th 3rd bank headquarters address -



Fifth Third Bank

The Company engages in five main lending and banking practices: Branch Banking, Consumer lending, Commercial Banking, Investment Advisors, and Fifth Third Processing Solutions.
Bank Routing Number: #042100272
Net profit: $753 million (2010), $1,297 million (2011), $1,576 million (2012), $1,836 million (2013), $2,194 million (2017).
Headquarter | Cincinnati, USA |
Key People | Greg D. Carmichael (Chairman and CEO) |
Company Type | Public (NASDAQ: FITB) |
Disclaimer
Pros Explained
- More than 50,000 fee-free ATMs –Fifth Third Bank customers have access to over 1,100 branches within the bank’s geographical footprint of 10 states, and have even more ATMs at their disposal all across the country. The bank belongs to the Allpoint, Presto, and 7-Eleven ATM networks. This means that if you use your Fifth Third Bank debit card at any of these ATMs within the network, you will pay no transaction fees.
- No minimum deposit to open a checking or savings account –Fifth Third Bank accepts accounts of any size. You are required to fund the account within 45 days of opening it, however.
- No minimum balances to earn APY – Interest-bearing accounts pay an annual percentage yield no matter how little you have in your account—even if it’s only one cent.
- Interest bonuses available on savings – The Fifth Third Goal Setter Savings account encourages you to save by offering an interest bonus. You are awarded this one-time bonus—equal to all the interest your account’s earned to date—once you reach a pre-selected savings amount, which can range between $500 and $25,000.
Cons Explained
- High monthly maintenance fees – Nearly all of Fifth Third Bank’s accounts come with monthly maintenance fees, and they're somewhat steeper than average for consumer accounts. Checking account fees range from $11 per month to $25 per month, while all savings accounts have a $5 per month fee.
- High balance requirements to waive monthly fees – Maintaining a minimum account balance is one way to avoid the monthly maintenance fees, but these minimums skew high as well: $1,500 for the Fifth Third Essential Checking account and $500 for the Fifth Third Goal Setter Savings account.
- Low APY on interest-bearing accounts – Fifth Third Bank offers APYs starting at 0.01% and rising to 0.10% at their highest. These rates are lower than other banks offer. In addition, you can only earn interest on balances up to $50,000 in the Fifth Third Goal Setter Savings Account.
- Monthly debit card service charge –Unlike many banks that offer free debit card usage, Fifth Third Bank charges Essential Check Account holders a monthly fee of $3.95 for use of their debit card.
Who Is Fifth Third Bank Best For?
Fifth Third Bank appeals to fairly well-heeled clients in its 10-state region who want to bank with a large, well-established bricks-and-mortar institution. It’ll best fit you if you:
- Reside in Fla., Ga., Ill., Ind., Ky., Mich., N.C., Ohio, Tenn., or W.Va
- Want to have multiple accounts at the same bank
- Love earning extra money: bonuses, interest even on small balances, and cashback with a debit card
- Can maintain a $1,500 balance in checking account
- Would like the ease and convenience of a contactless debit card
What Does Fifth Third Bank Offer?
Fifth Third Bank carries pretty much the full array of deposit accounts and services to meet the needs of consumers. These include:
- Savings accounts
- Checking accounts
- Money market account
- Certificates of deposit
- Credit cards
Savings Accounts
Fifth Third Goal Setter Savings Account
As an introductory savings vehicle, the Fifth Third Goal Setter Savings Account has a lot to offer. With this account, you start by setting your savings goal, anywhere from $500 to $25,000. You can open the account with no minimum deposit, although you will need to fund it within 45 days. Once you reach your savings goal, Fifth Third gives you a one-time interest bonus equal to all the interest you have earned over the life of the account.
The APY on this account is low: only 0.01% for balances up to $50,000. In addition, there is no interest paid on balances above $50,000. There is a $5 monthly service charge, which is waived for the first six months (185 days). However, there are several other ways to avoid the charge:
- Have a Fifth Third Checking Account or Express Banking Account
- Maintain an average monthly balance of $500 or more
- Be an account holder under the age of 18
- Enroll in Fifth Third Military Banking
Fifth Third Relationship Savings Account
The Fifth Third Relationship Savings Account is set up to reward customers who handle both their checking and savings at Fifth Third Bank. This account offers two different APYs, a standard one for customers who only have a savings account, and a higher Relationship APY for those who also have a checking account:
Balance | Standard APY | Relationship APY |
---|---|---|
$0.01-$9,999 | 0.01% | 0.02% |
$10,000-$24,999 | 0.01% | 0.02% |
$25,000-$49,999 | 0.01% | 0.02% |
$50,000+ | 0.01% | 0.02% |
This account has a $5 per month service charge, which is waived for customers who also have a checking account (except for the Express Banking Account—see below), who maintain a minimum $500 monthly balance, who are under age 18, or who enroll in military banking.
When you pair a Fifth Third Relationship Savings Account with a checking account, you can automatically transfer money from checking to savings.
Checking Accounts
Fifth Third Express Banking
While not exactly a checking account, Fifth Third Express Banking provides customers an account with no maintenance fee that offers many of the benefits of a checking account: You can cash checks and make deposits at Fifth Third Bank branches and deposit checks via the mobile app. However, the account does not allow ATM deposits or check-writing. You also receive an Express Banking Debit Card with this account, and there is a $3.95 monthly service fee for the card.
While there are no monthly maintenance fees with this account, the services you use each have an associated fee, including in-person check cashing/deposits and mobile deposits. However, these fees are reduced based on the number of transactions you make per month.
The fees associated with the debit card and basic services like check cashing and deposits mean that many customers will pay more in monthly service fees using the Fifth Third Express Banking than they would with a more traditional checking account.
Fifth Third Essential Checking
This non-interest bearing basic checking account has a lot to recommend it:
- A Fifth Third Bank contactless debit card with cashback rewards
- Mobile banking, which includes mobile deposit and account alerts
- Access to online bill pay
- Unlimited check writing
However, the fees on this account might be a bit expensive. To start, the debit card comes with a $3.95 monthly service charge. There is a monthly maintenance fee of $11, which is reduced to $8 if you have monthly direct deposits of at least $500. You can get your monthly maintenance fee waived entirely in one of seven ways:
- You maintain a minimum balance of $1,500 per month.
- You spend at least $500 per month on a Fifth Third credit card
- You have a Fifth Third personal mortgage, auto loan, or line of credit with an outstanding balance.
- You are a current or former member of the U.S. military with monthly direct deposits of at least $500.
- You participate in your employer’s Fifth Third banking benefits program with monthly direct deposits of at least $500.
- You are a student under the age of 23.
- You have a Business Premium or Business Elite Checking account.
Despite the lengthy list of options to waive your monthly fee, these requirements are more onerous than those you can find with other banks. In addition, if you need to use an out-of-network ATM, expect to pay $2.75 per transaction.
Fifth Third Enhanced Checking
This interest-bearing checking account not only pays 0.01% APY on your account balance (with no minimum to earn your interest) but having this account also entitles you better rates on other Fifth Third products. You can receive an additional 0.25% on standard rate 6 month-plus CDs during the initial term, as well as 0.50% lower interest rate on Direct Auto Loans, Home Equity Loans and Lines of Credit, and Personal Loans and Lines of Credit. Enhanced Checking account holders also receive exclusive discounts on Fifth Third Brokerage Accounts, as well as exclusive pricing for identity theft protection.
This checking account comes with a $20 monthly maintenance fee, which you can avoid if your deposit and investment accounts have a combined total $20,000 balance at any time during the month, or if you receive monthly direct deposits of at least $5,000. You will also pay the $3.95 per month service charge for the associated debit card, and the $2.75-per-transaction out-of-network ATM fee.
Fifth Third Preferred Checking
This account is Fifth Third Bank’s high-yield checking option. The more you keep in your Fifth Third Preferred Checking Account, the higher your APY:
Balance | APY |
---|---|
$0.01-$9,999 | 0.01% |
$10,000-$24,999 | 0.01% |
$25,000-$49,999 | 0.01% |
$50,000+ | 0.01% |
However, the increased APY comes at a cost. There is a monthly maintenance fee of $25, which can only be waived if your deposit and investment accounts have a combined total balance of $100,000 at any point during the month.
That said, the $3.95 per month service charge for Fifth Third’s debit card is waived for Preferred Checking account holders. Fifth Third Bank will also waive the first 10 out-of-network ATM fees you rack up each month.
It’s also important to note that the APY for this checking account is lower than the rates you can find at other banks, particularly online banks.
Money Market Account
Fifth Third Relationship Money Market Savings Account
Like Fifth Third’s Relationship Savings, the Relationship Money Market Savings Account is set up to encourage customers to have multiple accounts within the bank. There are two different APYs depending on whether you only have a Money Market account with Fifth Third, or you also have a relationship with the bank—i.e., a checking or savings account as well.
Balance | Standard APY | Relationship APY |
---|---|---|
$0.01-$24,999 | 0.01% | 0.02% |
$25,000-$49,999 | 0.01% | 0.02% |
$50,000-$99,999 | 0.01% | 0.02% |
$100,000+ | 0.01% | 0.02% |
Though this is called a Money Market Savings Account, you have the ability to write checks and pay bills from it, as well as conduct your business via mobile banking. There is no minimum balance required to open the account.
This account has a $5 per month maintenance fee, which is waived for any of the following:
- Have a Fifth Third checking account
- Maintain an average monthly balance of $500
- Are under the age of 18
- Are enrolled in Fifth Third Military Banking
CDs
Fifth Third Bank offers customers a number of CD options, with a range of terms and rates. The CD rates can also be improved for current Enhanced Checking Account holders, as those customers are eligible for an additional 0.25% on standard CDs with terms longer than six months. Fifth Third offers several CDs with a minimum deposit as low as $500.
The featured CDs have higher rates, but require a higher minimum deposit of $5,000.
Featured CD Rates | ||
---|---|---|
Terms | APY | Minimum Deposit |
5 Month CD Promo | 0.05% | $5,000 |
Standard CD rates vary based on their term length.
Standard CD Rates | ||
---|---|---|
Terms | APY | Minimum Deposit |
7 to 89 Day CD | 0.01% | $5,000 |
3 to 6 Month CD | 0.01% | $500 |
6 to 12 Month CD | 0.01% | $500 |
12 to 24 Month CD | 0.01% | $500 |
24 to 36 Month CD | 0.01% | $500 |
36 to 48 Month CD | 0.01% | $500 |
48 to 84 Month CD | 0.01% | $500 |
These rates can vary by geographical location, and the rates listed here are those offered by the Central Ohio Fifth Third Bank affiliates as of June 5, 2021.
Credit Cards
Fifth Third Bank offers four different credit cards (all MasterCards) to meet the needs of its customers, including two cashback rewards cards, a no-fee card, and a secured credit card:
- Fifth Third Cash/Back Card: This rewards card offers a flat 1.67% cashback on all purchases. There is no annual fee.
- Fifth Third Preferred Cash/Back Card: This Preferred version offers a flat 2% cashback on all purchases. There is no annual fee.
- Truly Simple Credit Card: This no-fee card offers a 0% introductory APR for purchases made and balances transferred during the promotional period. There is also no penalty APR for missed payments.
- Secured Card: Customers who are working to build or rebuild their credit can use the Fifth Third Secured Card. You will place a $300 refundable deposit into your Fifth Third Relationship Savings Account as backing for your card charges. There is a $24 annual fee.
Other Financial Products Offered By Fifth Third Bank
Fifth Third Bank is an excellent option for those who seek financing or investment services. It also offers:
- Car loans
- Purchase mortgages
- Home equity loans
- Home equity lines of credit (HELOCs)
- IRAs
- Robo-Investing
- Managed investment portfolios
- Financial advisors
- Business loans
Fifth Third Bank Customer Service
You can reach live customer service agents via phone at 1-800-972-3030 from 7 a.m. to 8 p.m. EST Monday through Friday, and from 8:30 a.m. to 5:00 p.m EST on Saturdays and Sundays.
The mobile app allows you to handle your banking business, including mobile deposit, money transfers, and bill pay, 24/7. With over 15,000 ratings, the app boasts a 4.5 star rating on the App Store and is currently ranked #109 in Finance apps. It is also available on Google Play and has a similarly strong score.
Fifth Third ranks sixth in J.D. Power’s 2020 U.S. Banking Mobile App Satisfaction survey, which compares the mobile apps of 11 regional banks. That’s just slightly above the industry average. The bank itself ranked second in overall customer satisfaction in J.D. Power’s 2021 Retail Banking Satisfaction Study when compared against other banks in the Southeast region of the United States.
In trying to find accurate information about the rates offered, I called the customer service line to request the rate sheet for various accounts, per the website’s instructions. The customer service agent did not seem to know what I was requesting and told me repeatedly that Fifth Third does not provide a rate sheet, despite what the website says. This was a somewhat frustrating experience.
How to Bank with Fifth Third Bank
Customers in the 10 states served by Fifth Third Bank can easily open an account online or in person at one of the 1,100 available branches. Once you have opened an account, you can make deposits through online transfers from external accounts, mobile check deposit, wire transfer, check deposits by mail, at the ATM (except for Express Banking customers), or in person at a Fifth Third Bank branch.
Fifth Third Bank offers a great deal of convenience for customers within their geographic footprint, enhanced by the fee-free ATM network nationwide. The number of products and services provided, as well as the savings and other incentives Fifth Third offers to customers with multiple accounts, means this can be a great one-stop-shop for all of your banking and financial activities. However, given the high monthly maintenance fees and low APYs, customers may find that their checking accounts cost more and their interest-bearing accounts pay less than competitors'. Although it is possible to eliminate monthly maintenance fees, Fifth Third sets more onerous requirements for waiving these fees than other banks do. Add in the monthly $3.95 service charge for using a debit card with all but the highest-tier checking account, and you may often feel nickel-and-dimed with an account at Fifth Third. If you only need a few services or the most basic of accounts, you may want to bank elsewhere.
Methodology
Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks including products available, interest rates, fees, and accessibility to ensure that our content helps users make the right decision for their savings and banking needs.
Contact Fifth Third Bank Customer Service
Fifth Third Bank Phone Numbers and Emails
Toll-Free Number:
- (800) 972-3030
Call Center
Customer Service:
- (800) 972-3030
Call Center
- (866) 351-5353
Home Loan or Refinance
- (513) 579-5353
International
- (800) 782-0279
Lost or Stolen Bank Card
- (800) 546-7068
TDD
- (800) 676-5869
- (239) 225-2059
- (615) 687-3180
- (312) 704-4293
- (317) 383-2491
- (859) 455-5256
- (502) 562-5584
- (313) 230-9714
- (616) 653-5332
- (704) 688-4528
- (513) 534-7037
- (937) 227-6657
- (216) 274-5302
- (614) 744-5315
Report Fraud:
- (513) 900-3080
Toll-Free International
Business Customer Service:
- (866) 475-0729
Commercial
- (877) 534-2264
Existing customers
- (866) 531-4249
To open a new account
More phone numbers and emailsLess phone numbers and emails
Fifth Third Bank Contact Information
Fifth Third Bank Website:
Fifth Third Bank Online Chat:
Corporate Office Address:
Fifth Third Bank
Fifth Third Center
Cincinnati,Ohio45263
United States
Other Info (opening hours):
Hours:
Monday - Friday: 7 a.m.–8 p.m. (ET)
Saturday - Sunday: 8:30 a.m.– 5 p.m. (ET)
Edit Business Info
Fifth Third Bank Rating Based on 294 Reviews
Rating details
Product or Service Quality
Rating Details
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Close
All 676 Fifth Third Bank reviews
Summary of Fifth Third Bank Customer Service Calls
923 TOTAL
CALLS
04:34 AVG CALL
DURATION
13% ISSUES
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fifth Third Bank Customer Service?
Account Question:
- “Acct balance”
- “Re open account”
- “Not my acct Fraud”
Payments and Charges Question:
- “Dispute transaction”
- “My debit card has a hold”
- “Dispute payment”
Cards Question:
- “Card balance”
- “My card got taken off my account”
- “Lost card”
Request for Information Question:
- “Need help resitting my pass word”
- “Money concerns”
- “Verification of funds”
Product/ Service Question:
- “Auto loan”
- “Home loan”
- “Need phone number to chamge benificary on life insurance”
Employment Question:
- “Payoff”
- “I want to send the check pay off the house . Can u give me the address mail box so i can send the check there . Thanks”
- “Car payoff”
Shipping and Delivery Question:
- “Didn't get my ssi today want to know whats going on”
- “Where is my debit card”
- “Where is my deposit”
Staff Question:
- “Customer service”
Return/ Replace Question:
- “Replace card”
- “Change authorized user”
- “Change address”
Refund Question:
- “Are you accepting expired DL/exp date 5/11/21 waiting for birth certificate. Needto cash refund check from American Express”
- “To see if my refund was returned for a rental car”
Activation/ Cancellation Question:
- “Need to cancel my transactions”
Other Question:
- “Wired annuity”
- “Mortgage information”
- “Gap de mi auto”
About
As security challenges evolve, The company is here to ensure that the information The User of company services entrust with www.53.com remains safe. Stop by this page anytime for the latest news and tips on data security. Avoid the bait. Fraud can come in many forms. Take a look at the details below. By knowing how these schemes work, The client of the Fifth Third Bank is in a better position to protect The User in case a criminal tries to commit fraud against The Customer In this scheme, the fraudster will ask for payment information and may even "take over" The User's computer to fix the malware problem. In reality, the criminal is accessing The User's account information, opening the door for theft in the form of counterfeit checks, ACH transactions and more. In this case, participants provide their online banking login credentials or debit card information. Shortly after that, big deposits are made into their account—in the form of counterfeit checks.
To read more: https://www.53.com/content/fifth-third/en/privacy-security.html
Loan, Banking Service, Customer Care
Account, Checking Account, Deposit
Pros: Customer service, Nice people at local branch, That i stood my ground, Tellers are nice, Nada
Cons: Awful customer service, Fees, Dont value their customers like they should, Communication, Your transfer process
Fifth Third Bank is financial services company. Fifth Third Bank provides a diverse range of financial services and products such as personal banking, business banking, commercial banking; checking accounts, saving accounts, CDs; a number of various loan programs, residential loans, equity lines, equity loans, auto financing, student loans; originating, processing and servicing of credit cards, debit cards; investment plans and management and wealth management. Besides, the bank provides a number of online services that include Internet Banking and Bill Payment System.
The tagline of Fifth Third Bank is: "The things we do for dreams."

Fifth Third Bank is ranked 138 out of 778 in Banks category
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Searching for Fifth Third Bank Cincinnati Oh Headquarters Address info? You have come to exactly the right place. We collected all data about Fifth Third Bank Cincinnati Oh Headquarters Address.
Fifth Third Bank Corporate Headquarters, Hours, and Branch ...
- https://www.wheresmybank.com/banks-6672-fifth-third-bank
- May 04, 2019 · Home All Banks Fifth Third Bank has 1216 banking locations. Their corporate headquarters is listed as: 38 Fountain Square Plaza in Cincinnati Ohio. Below you will find ratings, reviews, corporate information, directions, office hours, their phone number, online banking website, and branch locations.Location: 38 Fountain Square Plaza, Cincinnati, 45263, Ohio
Fifth Third Bank Corporate Office in Cincinnati, OH with ...
- https://www.yellowpages.com/cincinnati-oh/fifth-third-bank-corporate-office
- 2632 Erie Ave. Cincinnati, OH 45208. From Business: Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191….
Fifth Third Bank Headquarters in Kenwood, Cincinnati, OH ...
- https://www.yellowpages.com/kenwood-cincinnati-oh/fifth-third-bank-headquarters
- 2. Fifth Third Bank & ATM. Banks Loans Mortgages. Website Services. (513) 891-5600. 7708 Montgomery Rd. Cincinnati, OH 45236. 1 mile. From Business: Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio.
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