chase freedom contact phone number

Credit Card: If your card has been lost, stolen or damaged, call us your card more than 5 days ago, please call us using the number on your statement. Wells Fargo: Provider of banking, mortgage, investing, credit card, and personal, small business, and commercial financial services. Learn more. JPMorgan Chase & Co. or other lines of business or call 212-270-6000. For shareholder and fixed income assistance, please contact. Investor Relations.

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Chase Customer Service

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

Bank deposit accounts, such as checking and chase freedom contact phone number, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

© 2021 JPMorgan Chase & Co.

Источник: https://www.chase.com/digital/customer-service

Contact Chase Bank Customer Service

Chase Bank Phone Numbers asian food san antonio Emails

Toll-Free Number:

  • (800) 935-9935

    Get online and mobile banking support, or help with your account

Customer Service:

  • (800) 493-3319

    Chase Sapphire

  • (866) 550-5705

    Collecting and/or completing documents

  • (877) 469-0110

    Domestic Chase Military Services

  • (318) 340-3308

    Military Personnel And Veterans Overseas

  • (800) 848-9380

    Resources

Accounting/ Billing:

  • (800) 935-9935

    Get online and mobile banking support, or help with your account

  • (800) 242-7338

Technical Support:

  • (713) 262-3300

    Outside US

  • (877) 242-7372

    US only

Chase Bank Emails:

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General Info

More phone numbers and emailsLess phone numbers and emails

Chase Bank Contact Information

Corporate Office Address:

JPMorgan Chase Bank, N.A.

270 Park Avenue

New York,New York 10172

United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 AM - 11:00 PM (ET)

Saturday - Sunday: 10:00 AM - 7:00 PM (ET)

Mailing Addresses:

Chase Sapphire

P.O. Box 734007,

Dallas, TX 75373-4007

Chase Accessibility Services

P.O. Box 182077,

Columbus, OH 43218

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Chase Bank Rating Based on 719 Reviews

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All 2K Chase Bank reviews

Summary of Chase Bank Customer Service Calls

3.8K TOTAL
CALLS

03:51 AVG CALL
DURATION

18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chase Bank Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Charged not verified”
  • “Billing”

Account Question:

Request for Information Question:

  • “Checking account deposit over limit”
  • “Question about deposits”
  • “Questions about my checking act”

Cards Question:

  • “Lost my card”
  • “Issues with card”
  • “Lost card”

Product/ Service Question:

  • “Atm wont work”
  • “Damaged card”
  • “Auto loan”

Activation/ Cancellation Question:

  • “Ach cancelations”
  • “I would like to cancel a transaction”
  • “Cancel a debit card and request a new one”

Shipping and Delivery Question:

Staff Question:

Return/ Replace Question:

  • “To return their call”
  • “Replace replace debit card”
  • “Change account”

Refund Question:

Website/ Application Question:

Employment Question:

Other Question:

About

Chase Bank Terms of Service

Please upgrade The Customer's browser. The company will stop supporting this version of The Client's browser soon. Upgrade now to protect The User's accounts and enjoy a better experience. Chase Bank has signed The Client of Chase Bank out of The User's account. www.chase.com has enhanced Chase Bank's' platform for chase.com. For a better experience, download the Chase app for The Client's iPhone or Android. Or, go to System Requirements from The Customer's laptop or desktop. It appears The Client's web browser is not using JavaScript. Without it, some pages won't work properly. Please adjust the settings in The User's browser to make sure JavaScript is turned on. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE THE CLIENT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE. ANY CHANGES WILL BE INCORPORATED INTO THE TERMS AND CONDITIONS POSTED TO THIS WEBSITE FROM TIME TO TIME.

To read more: https://www.chase.com/digital/resources/terms-of-use

Chase Bank Privacy Policy

To read more: https://www.chase.com/digital/resources/privacy-security

Top Chase Bank Services

Mortgage, Customer Care, Loan

Top Chase Bank Products

Account, Credit Card, Checking Account

Chase Bank Pros and Cons

Pros: chase freedom contact phone number Convenience, Having atms everywhere, When chase cared about customers, Online banking, Website

Cons: Worse customer service ever, Unethical business practices, Dishonesty of service reps, Very bad service, Rude customer service

Related Companies

JPMorgan Chase, Washington Mutual, What is capital markets in banking, Providian National Bank, Bank One

Summary

In 2000, Chase Bank was acquired by JP Morgan. JPMorgan Chase was incorporated in 1968. It is a financial holding company. JPMorgan Chase's principal bank subsidiaries are JPMorgan Chase Bank, National, and Chase Bank USA, National Association, a national banking association that is the Firm's credit card issuing bank. JPMorgan Chase's principal nonbank subsidiary is J.P. Morgan Securities Inc., its United States investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally, as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. The Company's activities are organized into six business segments: Investment Bank, Retail Financial Services RFS, Card Services CS, Commercial Banking CB, Treasury Securities Services TSS and Asset Management AM.

Chase Bank reviews and complaints

Chase Bank is ranked 112 out of 778 in Banks category

Area Served

USA, Worldwide

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Источник: https://chase-bank.pissedconsumer.com/customer-service.html
Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

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Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can send you a link by email

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

Get the mobile banking app

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Источник: https://www.bankofamerica.com/

Account Servicing FAQs

You may request an increase to your credit line by calling the number on the back of your credit card; you cannot submit a request online at this time. Your request for an increase to your credit limit is subject to the approval of Chase.

We've got you covered!
 

With our enhanced security measures:

  • You don't need to set up travel notifications anymore.
  • We'll send you fraud alerts if we see any possible identity theft.
  • We'll alert you if we notice any unusual behavior on your account.

You can use your credit card to withdraw cash at an ATM or from one of our branches. Your cash access line/ cash advance limit designates the maximum amount of cash you can withdraw. To use an ATM, you must have a personal identification number (PIN) for the credit card. To get a PIN, please call us at 1-800-297-4970 and follow the instructions provided by the automated system. We accept operator relay calls. If you’re deaf, hard of hearing, or have a speech disability, call 711 for assistance.

Cash advances don't have an interest free period and the rate assessed on a cash advance is often higher than the rate assessed for purchase transactions. Check your cardmember agreement for details about your cash advance APR and other applicable fees that may apply.

Transferring balances online is fast, simple and secure. If you're an existing card member, choose Transfer a balance to see what offers are available to you. To compare balance transfer credit cards from Chase, go to our website.

To add an authorized user or employee cardholder, choose Authorize Users. An authorized user can't change your account information, account password or request an increase/decrease of your total credit limit. To remove an authorized user from your account, call us using the number on the back of your card.

Consumer credit card customers can dispute a charge online or submit a dispute by following the directions on the back of their billing statement. To submit a business card dispute, please call the number on the back of your card or write us at: Customer Service, P.O. Box 15299 Wilmington, DE 19850-5299.

To enroll in paperless statements, choose Paperless. When you go paperless for an account, we'll stop sending you paper statements in the mail; instead, we'll send you email notifications when your online statement's ready. (Keep in mind: It might take about 2 months to stop receiving paper statements after you enroll.)

To request a lower APR, call us using the number on the back of your card. We often do reviews of credit card accounts to see if we can apply better rates. Please contact us in a few months if you're not approved for a lower rate at this time.

To order a copy of your cardmember agreement, sign in to your account and go to the "Things you can do" or “More…” menu. Next, choose "Account services," then "Request cardmember agreement." We'll mail you a copy of the agreement to the billing address we have on file.

Chase has a free mobile app available for Apple and Android devices. To get started, text "mobile" to 24273, and you’ll receive a link to download the Chase Mobile® app. The app can also be downloaded through your mobile device’s app store.

Yes, simply go to chase.com on your mobile browser and sign in to access your accounts from your phone virtually anywhere, anytime.

Chase Credit Journey is provided to all Chase customers at no cost. Credit Journey provides access to your credit score (powered by VantageScore3.0®), monitoring alerts for credit activity, personalized insights, and credit resources to help build or maintain your credit health. Go to chase.com/creditjourney for more information.

Chase is committed to making our products and services accessible to meet the banking and financial services needs of all our customers. To find out more go to the accessibility page.

Источник: https://www.chase.com/personal/credit-cards/card-resource-center/acct-servicing

Chase Credit Card Services

Contact Us

If you have a question about your closed and terminated Chase Canada credit card, please contact us:

By Telephone

Canada and U.S.: 1-888-795-0568 (English and French)

By Mail

JPMorgan Chase Bank, N.A.

Attn: Chase Www3 fmovies con Services - Canada

P.O. Box 17233

Wilmington, DE 19850-7233

Resolving Your Complaint

At Chase Card Services, we value providing great service and will handle your concerns efficiently, professionally and respectfully. Providing outstanding client services is our priority and if you are not satisfied we want to know about it. We encourage you to contact us, either by telephone, mail or fax.

Step 1: Contact our Cardmember Services Staff

If you have a concern, please call our Cardmember Services staff using the contact information in the above Chase Credit Card Services Contact Us Section. If the Cardmember Services staff is not able to resolve your concern, your concern will be referred to a Supervisor.

Step 2: Contact our Executive Office Team

If our Cardmember Services staff or appropriate department Supervisor has not adequately addressed your concern, please contact our Executive Office team at:

- Mail:

Chase Card Services Executive Office
3415 Vision Drive OH4-7120
Columbus, OH 43219

-Fax: 1-847-787-5509

Chase Card Services is committed to maintaining the confidentiality of our customers' personal information. Therefore, we ask that you do not send confidential or personal information such as social insurance number, date of birth, or account number to us via fax.

We will contact you in writing or by phone when we have received your complaint. Once you have made a complaint you can follow up on its status by calling the Customer Service Department.

Step 3: Write to the JPMC Ombudsman Office

If, after speaking with our Cardmember Services staff and our Executive Office team, you feel your concern still remains unresolved, please write to the JPMorgan Chase Ombudsman Office at:

- Mail:

Chase Card Services Executive Office
Attention: Deputy Ombudsman
3415 Vision Drive OH4-7120
Columbus, OH 43219

-Fax: 1-847-787-5509

Step chase freedom contact phone number Contact the Ombudsman for Banking Services and Investments

If the JPMC Ombudsman Office is unable to satisfy your concern or mankato university housing the Executive Office has taken more than 90 days to resolve your complaint, you have the right to contact the Ombudsman for Banking Services and Investments at:

-Mail:
Ombudsman for Banking Services and Investments (OBSI)

20 Queen Street West, Suite 2400
P.O. Box 8
Toronto, ON M5H 3R3

Toll-free: 1 888 451-4519
Greater Toronto Area: 416 287-2877

TTY Telephone: 1 855 TTY-OBSI (1 855 889-6274)
Email: [email protected]
Website: http://www.obsi.ca/

Financial Consumer Agency of Canada

The Financial Consumer Agency of Canada (FCAC) supervises all federally regulated financial institutions to ensure they comply with federal consumer protection provisions. It also educates consumers and monitors industry codes of conduct and public commitments designed to protect consumer interests.

For example, we must disclose information about interest rates and service fees and provide you with certain information in your account statement. If you have a complaint about Union state bank horton ks Chase Bank, N.A., you may file a written complaint with the Financial Consumer Agency of Canada at:

-Mail
Financial Consumer Agency of Canada
427 Laurier Avenue West, 6th Floor
Ottawa, ON K1R 1B9

-Web: https://www.canada.ca/en/financial-consumer-agency.html

Office of the Privacy Commissioner of Canada

If you have a complaint about possible mishandling of your personal information, you have the right to raise that complaint at any time with the Office of the Privacy Commissioner of Canada.

-Mail:
Notification Officer
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3

-Telephone: 1-800-282-1376
-Web: www.priv.gc.ca/

JPMC Office of the Ombudsman

The JPMC Office of the Ombudsman independently reviews and investigates complaints made by customers that remain unresolved after going through the complaint process with Chase. The JPMC Ombudsman acts as an independent mediator and makes recommendations to the customer and/or Chase to achieve a resolution that is fair to both parties.

Annual Reports

2020 Annual Report pdf

Источник: https://www.chase.ca/en/card-services

How to Dispute a Charge: Everything You Should Know

Consumers have the right to dispute a credit card charge, whether it was posted in error, fraudulent in nature or if the merchant didn't provide satisfactory goods or services. It is best practice to challenge fraudulent charges immediately, but only file other types of disputes after an effort is made to resolve the issue with the merchant. You typically need to file a dispute within 60 days of the transaction; however, the specific time frame will highly depend on the type of dispute you're submitting. Regardless of what type of dispute you need to file, we will walk you through everything you need to know about how to dispute a credit card charge.

Disputing a credit card charge

Consumers can dispute fraudulent charges on their bill by calling their issuer. This is typically a quick process where the issuer will cancel the credit card in question and reissue a new one.

You also have the right to dispute a credit card charge for a purchase you willingly made. This can be done for a number of reasons, including services not rendered or dissatisfaction with services rendered. For example, if you purchase something online that shows up broken, your credit card issuer can assist with getting your money back.

However, there is a more formal process you must follow with non-fraud-related credit card disputes. In this case, you typically have 60 days from the time you receive your statement to act.

Fraudulent chargesUnlimitedCall your issuer directly
Billing error60 microsoft xbox 360 account login colspan="1" rowspan="1">Requires specific protocol. See below.
Bad service or service not rendered60 daysRequires specific protocol. See below.

Fraudulent or unauthorized credit card charges

You can dispute a fraudulent credit card charge by contacting your credit card issuer directly and informing them of the problem. By law, you cannot be held liable for more than $50 in fraudulent charges. However, a charge of even this amount is unlikely. Today, most of the major banks offer a "no liability" feature on most of their credit cards. They waive the $50 charge, as long as you report the fraud within two billing cycles.

The Federal Deposit Insurance Corporation (FDIC) recommends you also file a police report. This is not required, but it can help the police and other government bodies to track these crimes. A single fraudulent purchase on your account may be part of a larger problem that could be potentially uncovered.

You should investigate whether a purchase was truly fraudulent or not. Make sure it wasn't done by a family member or close friend without your authorization, or due to a miscommunication. Generally, you should dispute a credit card charge only if you would be willing to also file a police report. If the unauthorized charge came about because of a miscommunication, you should work it out with the party involved before calling your bank and claiming it was fraud.

Billing errors

The Federal Trade Commission states that you have the right to dispute charges based on the following:

  • Charges that list the wrong date or amount
  • san jose ca zip code and area code Charges for goods and services you didn't accept or that weren't delivered as agreed
  • Math errors
  • Failure to post chase freedom contact phone number and other credits, like returns
  • Failure to send bills to your current address — assuming the creditor has your change of address, in writing, at least 20 days before the billing period ends
  • Charges for which you ask for an explanation or written proof of purchase, along with a claimed error or request for clarification

You can dispute credit card charges by writing a letter to your creditor. You can use a sample letter at the bottom of this guide. During the course of the investigation, you are not obligated to pay the charge in question, but you will have to pay the rest of your bill. You must send the letter to your creditor within 60 days, and the law requires them to respond to you — in writing — within 30 days. The card issuer is also required to resolve the dispute within two billing cycles. If you disagree with the final decision, you have 10 days to indicate this. However, at this point, the creditor is allowed to begin a collections procedure. If they also choose to report the incident to the credit bureaus, they must include a note that you don't agree you owe the money.

How to dispute a credit card charge for bad service or services not rendered

The Fair Credit Billing Act — a explain the services banks provide law passed in 1975 — gives you the right to dispute charges in case you are dissatisfied with the transaction through a process called Claims and Defenses. You must file a report on a disputed purchase within 60 days of the statement date on which the charge appeared. Before you officially report your issue, the law requires you to try and work out the disagreement directly with the merchant. See if they are willing to provide you with a refund or some sort of store credit.

Try to save documentation that proves you attempted to resolve the issue. This can be an email exchange, or a witness to you speaking with the merchant. If this route fails, you can turn to Claims and Defenses.

It is important that you do not pay for the disputed credit card charge. Contact your issuer immediately and inform them that you are working on resolving the issue. During the course of the investigation, your creditor may lower your credit limit proportionally to the amount being disputed. For example, if you are challenging a $500 credit card purchase and your credit limit is $2,000, the creditor may set your credit limit to $1,500 while that purchase is investigated. Additionally, complaints about the quality of goods and services can only be made if the following are satisfied:

  • The transaction must exceed $50
  • The purchase must have been made in the same state as the consumer's address, or within 100 miles of the address. This does not apply to online transactions
  • The consumer is required to make a "good faith attempt to obtain satisfactory resolution of a disagreement or problem relative to the transaction"

Assuming you meet all of the above qualifications, you should send a letter to your creditor's billing inquiries department. This address will be different from the one you use to send payments. It's best to use certified mail and ask for a return receipt so that you have proof your bank received it. The letter should include any and all supporting documentation, including a copy of any sales slips, pictures of damaged goods and any correspondences between you and the merchant. Below you can find a sample letter provided by the Federal Trade Commission (FTC).

Dispute Credit Card Charge Sample Letter:

[Your Name] [Your Address] [Your City, State, Zip Code] [Your Account Number]

[Name of Creditor] [Billing Inquiries] [Address] [City, State, Zip Code]

Dear Sir or Madam:

I am writing to dispute a billing error in the amount of [$______] on my account. The amount is inaccurate because [describe the problem]. I am requesting that the error be corrected, that any finance and other charges related to the disputed amount be credited as well, and that I receive an accurate statement.

Enclosed are copies of [use this sentence to describe any information you are enclosing, like sales slips or payment records] supporting my position. Please investigate this matter and correct the billing error as soon as possible.

Sincerely,

[Your name]

Enclosures: [List the enclosures]

{"backgroundColor":"gray","content":"\u003C\/p\u003E\n\n\u003Cp\u003E[Your Name]\n[Your Address]\n[Your City, State, Zip Code]\n[Your Account Number]\u003C\/p\u003E\n\n\u003Cp\u003E[Name of Creditor]\n[Billing Inquiries]\n[Address]\n[City, State, Zip Code]\u003C\/p\u003E\n\n\u003Cp\u003EDear Sir or Madam:\u003C\/p\u003E\n\n\u003Cp\u003EI am writing to dispute a billing error in the amount of [$______] on my account. The amount is inaccurate because [describe the problem]. I am requesting that the error be corrected, that any finance and other charges related to the disputed amount be credited as well, and that I receive an accurate statement.\u003C\/p\u003E\n\n\u003Cp\u003EEnclosed are copies of [use this sentence to describe any information you are enclosing, like sales slips or payment records] supporting my position. Please investigate this matter and correct the billing error as soon as possible.\u003C\/p\u003E\n\n\u003Cp\u003ESincerely,\u003C\/p\u003E\n\n\u003Cp\u003E[Your name]\u003C\/p\u003E\n\n\u003Cp\u003EEnclosures: [List the enclosures]\u003C\/p\u003E\n\n\u003Cp\u003E","padding":"double"}

How to contact major card issuers

Here are the mailing addresses for some of the largest credit card issuers in the United States.

Bank of AmericaBank of America Attn: Billing Inquiries Chase freedom contact phone number Box 982234 El Paso, TX 79998-2234
Capital OneCapital One Attn: Disputes PO Box 30279 Salt Lake City, UT 84130-0279
Chase BankChase Bank Card Services Attn: Billing Inquiries P.O. Box 15298 Wilmington, DE 19850
CitibankCitibank Customer Service Attn: Billing Inquiries P.O. Box 65006 Sioux Falls, SD 57117
DiscoverDiscover Bank Attn: Billing Inquiries PO Box 30416 Salt Lake City, UT 84130
Источник: https://www.valuepenguin.com/disputing-credit-card-purchases

Credit Card Customer Service & Online Resources

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

Bank deposit accounts, such as why has uae cut ties with qatar and savings, may be subject to approval. Https www santander com br fatura products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

© 2021 JPMorgan Chase & Co.

Источник: https://www.chase.com/personal/credit-cards/card-resource-center

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Chase Credit Card Services

Contact Us

If you have a question about your closed and terminated Chase Canada credit card, please contact us:

By Telephone

Canada and U.S.: 1-888-795-0568 (English and French)

By Mail

JPMorgan Chase Bank, N.A.

Attn: Chase Customer Services - Canada

P.O. Box 17233

Wilmington, DE 19850-7233

Resolving Your Complaint

At Chase Card Services, we value providing great service and will handle your concerns efficiently, professionally and respectfully. Providing outstanding client services is our priority and if you are not satisfied we want to know about it. We encourage you to contact us, either by telephone, mail or fax.

Step 1: Contact our Cardmember Services Staff

If you have a concern, please call our Cardmember Services staff using the contact information in the above Chase Credit Card Services Contact Us Section. If the Cardmember Services staff is not able to resolve your concern, your concern will be referred to a Supervisor.

Step 2: Contact our Executive Office Team

If our Cardmember Services staff or appropriate department Supervisor has not adequately addressed your concern, please contact our Executive Office team at:

- Mail:

Chase Card Services Executive Office
3415 Vision Drive OH4-7120
Columbus, OH 43219

-Fax: 1-847-787-5509

Chase Card Services is committed to maintaining the confidentiality of our customers' personal information. Therefore, we ask that you do not send confidential or personal information such as social insurance number, date of birth, or account number to us via fax.

We will contact you in writing or by phone when we have received your complaint. Once you have made a complaint you can follow up on its status by calling the Customer Service Department.

Step 3: Write to the JPMC Ombudsman Office

If, after speaking with our Cardmember Services staff and our Executive Office team, you feel your concern still remains unresolved, please write to the JPMorgan Chase Ombudsman Office at:

- Mail:

Chase Card Services Executive Office
Attention: Deputy Ombudsman
3415 Vision Drive OH4-7120
Columbus, OH 43219

-Fax: 1-847-787-5509

Step 4: Contact the Ombudsman for Banking Services and Investments

If the JPMC Ombudsman Office is unable to satisfy your concern or if the Executive Office has taken more than 90 days to resolve your complaint, you have the right to contact the Ombudsman for Banking Services and Investments at:

-Mail:
Ombudsman for Banking Services and Investments (OBSI)

20 Queen Street West, Suite 2400
P.O. Box 8
Toronto, ON M5H 3R3

Toll-free: 1 888 451-4519
Greater Toronto Area: 416 287-2877

TTY Telephone: 1 855 TTY-OBSI (1 855 889-6274)
Email: [email protected]
Website: http://www.obsi.ca/

Financial Consumer Agency of Canada

The Financial Consumer Agency of Canada (FCAC) supervises all federally regulated financial institutions to ensure they comply with federal consumer protection provisions. It also educates consumers and monitors industry codes of conduct and public commitments designed to protect consumer interests.

For example, we must disclose information about interest rates and service fees and provide you with certain information in your account statement. If you have a complaint about JPMorgan Chase Bank, N.A., you may file a written complaint with the Financial Consumer Agency of Canada at:

-Mail
Financial Consumer Agency of Canada
427 Laurier Avenue West, 6th Floor
Ottawa, ON K1R 1B9

-Web: https://www.canada.ca/en/financial-consumer-agency.html

Office of the Privacy Commissioner of Canada

If you have a complaint about possible mishandling of your personal information, you have the right to raise that complaint at any time with the Office of the Privacy Commissioner of Canada.

-Mail:
Notification Officer
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3

-Telephone: 1-800-282-1376
-Web: www.priv.gc.ca/

JPMC Office of the Ombudsman

The JPMC Office of the Ombudsman independently reviews and investigates complaints made by customers that remain unresolved after going through the complaint process with Chase. The JPMC Ombudsman acts as an independent mediator and makes recommendations to the customer and/or Chase to achieve a resolution that is fair to both parties.

Annual Reports

2020 Annual Report pdf

Источник: https://www.chase.ca/en/card-services

Credit Card Customer Service & Online Resources

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

© 2021 JPMorgan Chase & Co.

Источник: https://www.chase.com/personal/credit-cards/card-resource-center
Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on the App Store
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can send you a link by email

Apple, the Apple logo, iPhone, iPad, Apple Watch and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Get it on Google Play
Download the Bank of America App

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their policies.

Or we can text a download link directly to your phone

By providing your mobile number you are consenting to receive a text message. Text message fees may apply from your carrier. Text messages may be transmitted automatically.

Android is a trademark of Google Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd.

Get the mobile banking app

Before you leave our site, we want you to know your app store has its own privacy practices and level of security which may be different from ours, so please review their polices.

Continue

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We're sorry we weren't able to send you the download link. Please try again, or use your mobile device to get the app from its app store.

Источник: https://www.bankofamerica.com/

Fidelity® Rewards Visa Signature® Card

We may change APRs, fees, and other Account terms in the future based on your experience with Elan Financial Services and its affiliates as provided under the Cardmember Agreement and applicable law.

1. You will earn 2 Points per dollar in eligible net purchases (net purchases are purchases minus credits and returns) that you charge. Account must be open and in good standing to earn and redeem rewards and benefits. Upon approval, refer to your Program Rules for additional information. You may not redeem Reward Points, and you will immediately lose all of your Reward Points, if your Account is closed to future transactions (including, but not limited to, due to Program misuse, failure to pay, bankruptcy, or death). Reward Points will not expire as long as your Account remains open. Certain transactions are not eligible for Reward Points, including Advances (as defined in the Agreement, including wire transfers, travelers checks, money orders, foreign cash transactions, betting transactions, lottery tickets and ATM disbursements), Annual Fee, convenience checks, balance transfers, unauthorized or fraudulent charges, overdraft advances, interest charges, fees, credit insurance charges, transactions to fund certain prepaid card products, U.S. Mint purchases, or transactions to purchase cash convertible items. The 2% cash back rewards value applies only to Points redeemed for a deposit into an eligible Fidelity account. The redemption value is different if you choose to redeem your Points for other rewards such as travel options, merchandise, gift cards, and/or statement credit. Other restrictions apply. Full details appear in the Program Rules new card customers receive with their card. Establishment or ownership of a Fidelity account or other relationship with Fidelity Investments is not required to obtain a card or to be eligible to use Points to obtain any rewards offered under the program other than Fidelity Rewards.

2.

Because the interest and other fees charged on any outstanding balance are greater than the cash value of the rewards points, you may pay more in fees and interest than the value of the points you earn if you do not pay your bill in full each month.

3.

To receive a deposit, you must link your eligible Fidelity® account to your card. This can be accomplished in any of following ways. 1. You may contact Elan Financial Services Customer Service at the toll-free phone number located on the back of your credit card and provide them with your eligible Fidelity® account (s) number. 2. Simply select the “Manage Reward Points” hyperlink from the credit card snapshot page on Fidelity.com and follow the easy steps. You may also watch a brief video that describes the linking process on the credit card snapshot page also found on Fidelity.com. Please note that automatic redemptions will occur on a monthly basis as long as you have reached the point redemption threshold of 2,500 Points.

4.

Eligible accounts include most nonretirement registrations as well as Traditional IRA, Roth IRA, Rollover IRA, SEP IRA, Fidelity Charitable® Giving Account®, Fidelity HSA®, and Fidelity®-managed 529 College Savings Plan accounts. The ability to contribute to an IRA or 529 college savings plan account is subject to IRS rules and specific program policies, including those on eligibility and annual and maximum contribution limits. Full details appear in the Program Guidelines new card customers receive with their card. Contributions to Fidelity Charitable® are generally eligible for a federal income tax charitable deduction. Please consult with your tax advisor. The list of eligible registration types may change without notice at Fidelity’s sole discretion. For more information about whether a particular registration is eligible, please call 1-800-FIDELITY (800-343-3548).

5. Certain restrictions apply to each benefit. Details accompany new account materials.

6.

Elan Financial Services provides zero fraud liability for unauthorized transactions. Cardmember must notify Elan Financial Services promptly of any unauthorized use. Certain conditions and limitations may apply.

7.

Cardmembers are responsible for the cost of any goods or services purchased by the Visa Signature Concierge on cardmembers’ behalf.

8. Fidelity Rewards+ generally requires $250,000 invested through Fidelity® Wealth Services, Fidelity® Strategic Disciplines, or a combination of both registered as an individual account, a joint account, or certain types of revocable trusts. Assets in other registration types, such as irrevocable trusts, partnerships, or LLCs, will not be included when determining program eligibility. Fidelity Rewards is not offered as a component of any advisory service or program through Fidelity, including, without limitation, Fidelity® Wealth Services and Fidelity® Strategic Disciplines. While there are no program enrollment fees, eligible managed accounts are charged an advisory fee.

The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC.

Fidelity Charitable® is the brand name for Fidelity Investments® Charitable Gift Fund, an independent public charity with a donor-advised fund program. Various Fidelity companies provide services to Fidelity Charitable. The Fidelity Charitable name and logo and Fidelity are registered service marks of FMR LLC, used by Fidelity Charitable under license.

"Giving Account" is a registered service mark of the Trustees of Fidelity® Charitable.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay is a trademark of Apple Inc.

Google, Google Pay and the Google Logo are trademarks of Google LLC.

©2020 Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd. Use only in accordance with law.

© 2021 The Kiplinger Washington Editors. Used under License.

Fidelity Go® provides discretionary investment management for a fee. Advisory services offered by Fidelity Personal and Workplace Advisors LLC (FPWA), a registered investment adviser. Brokerage services provided by Fidelity Brokerage Services LLC (FBS), and custodial and related services provided by National Financial Services LLC (NFS), each a member NYSE and SIPC. FPWA, FBS and NFS are Fidelity Investments companies.

The creditor and issuer of this card is Elan Financial Services, pursuant to a license from Visa U.S.A. Inc.

Fidelity® and Elan Financial Services are separate companies.

Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to a license from Visa U.S.A., Inc.

Third-party trademarks appearing herein are the property of their respective owners. All other service marks are property of FMR LLC.

Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917

Источник: https://www.fidelity.com/cash-management/visa-signature-card

From snacks and drinks to over-the-counter medicines and baby products, Gopuff delivers everyday essentials straight to your doorstep in minutes. Plus, Gopuff customers who add their eligible Chase card to their payment profile are eligible for special offers—only available to eligible Chase card members.

* not guaranteed; average delivery time.

Additional fees, terms and conditions may apply. Order minimums may apply. Gopuff delivery not available in all markets. Must be 21 or older to purchase certain products.

$10 Monthly Gopuff Statement Credit: You will receive a $10 statement credit each month you make a qualifying Gopuff purchase of at least $10 through 12/31/23. Qualifying Gopuff purchases include only those made by you, or an authorized user, with your eligible credit card through gopuff.com or the Gopuff mobile application (excluding gift card purchases). We do not determine whether merchants correctly identify and bill transactions as being of a certain type. Payment through third-party payment accounts, or online or mobile digital wallets (like Apple Pay and Google Pay), or purchased through third parties are excluded from this offer. Statement credit will appear on your monthly credit card billing statement within 1-2 billing cycles after your qualifying Gopuff purchase posts to your account. Account must be open and not in default at the time the statement credit is posted to your account. Chase is only responsible for posting the statement credit to your credit card account, based on information supplied by Gopuff. Chase is not responsible for the provision of, or the failure to provide, Gopuff benefits and services. Additional fees, terms and conditions may apply. Order minimums may apply. Gopuff delivery not available in all markets. Must be 21 or older to purchase certain products. Eligible credit cards: Chase Freedom card, Chase Freedom Unlimited card, Chase Freedom Student card, Chase Freedom Flex card, Chase Sapphire card, Chase Sapphire Preferred card, Chase Sapphire Reserve card, J.P.

Источник: /go/

Payments you can bank on

Integration Effort

How much work is required to implement?

Link

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Low

(As few as2 API calls)

Clear

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Medium

Core

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High

User Experience

How does the Merchant set up and manage their merchant account?

Link

Chase Icon

Chase

Clear

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Platform

Core

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Platform

Support

Who provides support to merchants?

Link

Chase Icon

Chase

Clear

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Platform

Core

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Platform

Flow-Of-Funds

Who is responsible for funding merchants?

Link

Chase Icon

Chase

Clear

Chase Icon

Chase

Core

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Platform

(As Payment Facilitator)

Risk & Compliance

Who is responsible for managing risk and compliance?

Link

Chase Icon

Chase

Clear

Chase Icon

Chase

Core

Display Icon

Platform

(As Payment Facilitator)

Merchant Pricing

Who controls merchant pricing?

Link

Chase Icon

Chase

(Platform earns referral fees)

Clear

Display Icon

Platform

Core

Display Icon

Platform

(As Payment Facilitator)

Источник: https://go.wepay.com/

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