
Similar video
Call center conversation 19 (Credit card maxed out)Senate Banking Committee Democrats Demand Capital One Protect Consumers Impacted by Data Breach
WASHINGTON, D.C. — U.S. Sen. Sherrod Brown (D-OH) – ranking member of the U.S. Senate Committee on Banking, Housing, and Urban Affairs – led Senate Banking Committee Democrats in demanding that Capital Central ford in ahoskie north carolina take action to protect the more than 100 million consumers impacted by the March 2019 data breach. In response to the data breach, Capital One promised to provide free credit monitoring and identity protection services to its consumers. As the Senators describe in the letter, Capital One’s efforts to enroll consumers into these services have been ineffective and have not adequately protected impacted consumers from further harm.
“To date, we believe Capital One has not taken sufficient steps to make good on its commitment to protect consumers from further harm,” wrote the Senators
“These deficiencies mean that: (1) consumers do not know whether their personal information has been breached; and (2) Capital One may limit the number of consumers for whom it will have to provide free credit monitoring and identity protection services,” continued the Senators.
The Senators have requested the Capital One provide detailed answers by September 20, 2019.
The full text of the letter is below and the PDF can be found HERE
September 11, 2019
Richard Fairbank
Chief Executive Officer
Capital One, Inc.
1680 Capital One Drive
McLean, VA 22102
Dear Mr. Fairbank:
We write to express our concern that Capital One has not taken sufficient action to protect the more than 100 million consumers who have been impacted by the recent data breach. We ask that you take steps to provide immediate protections to ensure that these consumers suffer no further harm.
On July 29, allied insurance customer service number, Capital One publicly disclosed a data breach affecting more than 100 million consumers in the United States. The breached data was primarily related to credit card applications from 2005 through 2019, and included consumers’ names, addresses, zip codes, phone numbers, email addresses, and dates of birth. The breached data also included Social Security numbers for 140,000 consumers and bank account information for 80,000 consumers with secured credit cards.
In response to the breach, Capital One has stated that it would provide “Free credit monitoring and identity protection. . to everyone affected.”[1] During a briefing on July 31, 2019, Capital One specifically told this Committee’s staff that it would provide free credit monitoring and identity protection to all Capital One customers who request it, regardless of whether they are part of the affected consumers.
To date, we believe Capital One has not taken sufficient steps to make good on its commitment to protect consumers from further harm. On August 22 and September 4, 2019, Committee staff called the 1-800-227-4825 customer service number listed on the Capital One webpage that provides information regarding the data breach.[2] This telephone number is Capital One’s general customer service line, not a dedicated line for consumers to call about the data breach or to request free credit monitoring and identity protection.[3] When Committee staff called that number, there was no dedicated numerical option (e.g., press 1) for inquiries about the data breach or to request free credit monitoring. Eventually, staff were able to reach a Capital One customer service representative by pressing “0.” Based on staff’s discussion with the Capital One customer service representative, Capital One is not clearly communicating with consumers about their eligibility for free credit monitoring and identity protection services. Nor does it appear that those services are yet available for consumers when they call in to request them.
As described above, it is clear that Capital One has not established an effective process for consumers to request free credit monitoring and identity protection services. The deficiencies in Capital One’s process include the following:
- Capital One has not established a dedicated telephone number for consumers to call to inquire about the data breach or to request free credit monitoring and identity protection;
- Capital Capital one credit card contact customer service offers no easy way for consumers to request free credit monitoring. There is no numerical prompt (e.g., press 1 if you are calling about the data breach or to request free credit monitoring);
- There is no online option for consumers to request free credit monitoring and identity protection;
- Capital One does not clearly communicate with consumers who call in about eligibility for free credit monitoring and identity protection;
- There appear to be lengthy delays for affected or potentially affected consumers to receive the free credit monitoring and identity protection; and
- It appears that Capital One is not providing any kind of online notification of the breach to consumers through their online Capital One accounts.
These deficiencies mean that: (1) consumers do not know whether their personal information has been breached; and (2) Capital One may limit the number of consumers for whom it will have to provide free credit monitoring and identity protection services.
To provide clarification and additional information on Capital One’s process to assist its consumers, please answer the following questions and provide the Committee the requested information by September 20, 2019.
- Has Capital One identified any additional populations of affected or potentially affected consumers beyond what it has publicly disclosed?[4] If so, state the number of such consumers and the types of breached data (e.g., Social Security number) for these consumers.
- Will Capital One provide a dedicated phone line for those affected by the breach?
- Please provide the date you sent a breach notification letter to the 140,000 consumers whose Social Security numbers were stolen and the 80,000 consumers whose bank account numbers were stolen.
- Please provide to the Committee a copy (template) of the letter you sent (or will be sending) to the above consumers.
- Please state whether Capital One will provide free credit monitoring and identity protection to all Capital One consumers who request it—regardless of whether the consumer is part of the population of affected or potentially affected consumers.
- As of the date of your response, how many consumers have requested free credit monitoring and identity protection? Please indicate the number of these consumers to whom Capital One has sent breach notification letters.
- Please state the begin date for when harmed or potentially harmed consumers can receive free credit monitoring and identity protection.
Thank you in advance for your response to our requests.
###
Contact Capital One Customer Service
Capital One Phone Numbers and Emails
Toll-Free Number:
- (800) 228-3001
Credit Card Rewards
Customer Service:
- (800) 695-5500
Apply For A Credit Card
- (888) 263-4582
Auto Refinance Applications
- (888) 754-4371
Capital One Merchant Services
- federal home loan bank of atlanta grant 228-3001
Credit Card Rewards
- (888) 464-0727
Existing Customers
- (800) 946-0332
Existing Customers
- (888) 810-4013
For Non-Branch Account
- (800) 655-2265
For Retail Branch Banking Accounts
- (800) 227-4825
For servicing of existing accounts only
- (888) 464-7868
Interactive Phone Services
- (804) 476-3030
International Collect
- (804) 476-3040
International Collect
- (800) 689-1789
New And Used Financing Applications
- (800) 289-1992
New Customers
- (877) 442-3764
Online Banking Assistance
- (804) 934-2001
Outside The Us
- (800) 926-1000
Personal Loans
- (804) 967-1000
Report A Lost Or Stolen Atm/debit Card
- (877) 357-5659
Report Death Of A Cardholder
- (800) 219-7931
Secured Card
- (844) 887-7275
Small Business Banking
- (888) 755-2172
Small Business Banking
- (800) 867-0904
Small Business Credit Card
- (877) 383-4802
Fraud Protection:
- (800) 427-9428
- (800) 239-7054
Media:
- (888) 817-2970
Opt out of marketing solicitations
Capital One Emails:
Subpoena Questions
Jobs/ Career
More phone numbers and emailsLess phone numbers and emails
Capital One Contact Information
Corporate Office Address:
Capital One
1680 Capital One Drive
Mclean,Virginia22102
United States
Other Info (opening hours):
Other Location:
2 Bethesda METRO Center,
Bethesda, MD 20814
8020 Towers Crescent Dr,
Vienna, VA 22182
Mailing Address:
DMCA Agent
15000 Capital One Drive
Richmond, VA 23238
Edit Business Info
Capital One Rating Based on 666 Reviews
Rating details
Product or Service Quality
Rating Details
Product or Service Quality
Diversity of Products or Services
Discounts and Special Offers
Close
All 1.8K Capital One reviews
Summary of Capital One Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
About
To read more: https://www.capitalone.com/legal/terms-conditions
To read more: https://www.capitalone.com/identity-protection/privacy
Customer Care, Loan, Auto Loan
Credit Card, Account, Platinum Credit Card
Pros: Lost all my trust, Negative, I had faith in this company, Hanging up the phone, Used to like all of their services
Cons: Horrible customer service, Poorly handled, Given the runaround, Unprofessional, Inept customer service with zero empathy
Capital One 360, Sharebuilder, ING Direct, Chevy Chase Bank, Capital One Investing
why has uae cut ties with qatar Capital One Financial Corporation is a bank holding company headquartered in Virginia. It provides various kinds of financial services: banking, home loans, auto loans, issues credit cards (to the predatory individuals as well) and specialize capital one credit card contact customer service different savings products. Capital One is the winner of the Warton Infosys Business Transformation Rewards. It has one of the best innovative credit card products strategies in the US. Capital One Bank was created in 2006 after the acquisition of North Fork Bank by the corporation. Capital One is a sponsor of some football teams. The company is also represented in the UK, Canada and Spain.

Capital One is ranked 109 out of 778 in Banks category
USA, Worldwide, Canada, Asia
Compare Capital One To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
The Capital One Venture Rewards Credit Card is a travel rewards card favored by many. There's no need to keep track of spending categories with this card, since the card offers 2 Miles per dollar on every purchase, every day. The current sign-up bonus offers many possibilities for travel redemptions, as you'll Enjoy a one-time bonus of 60,000 miles once you spend $3,000 on purchases within 3 months from account opening, equal to $600 in travel.
If you've just gotten approved for this card — congratulations — you'll want to familiarize yourself with your new Capital One account and how to contact customer service, should any problems arise.
Logging in to your Capital One Venture Rewards Credit Card account
- Visit the Capital One website.
- Enter your username and password at the top of the homepage
- Click "Sign In."
Did you forget your Capital One username or password? Capital One allows cardholders to retrieve their usernames or passwords by verifying personal information. Start the process of resetting your password or retrieving your username by clicking "Forgot username or password?" This link is located on the sign-in screen.
To retrieve your username or password, you will need to have the following information:
- Last is tracey edmonds married
- Social Security number
- Date of birth
Capital One's website also has a live-chat function that you can use to retrieve your account details.
How to make a Capital One online payment
Capital One cardholders can make their payments online, making this process both convenient and easy. Once you sign in to bank of tennessee hours Capital One account, press "View Chest workouts for men at home to get a detailed view of your account details. You will then see "Make a Payment" in the upper right-hand corner, where you'll need to follow the instructions until you've received confirmation that there was a payment made on your account.
Contact Capital One customer service
Capital One makes contacting customer service quite accessible, with an extensive list of phone numbers you can reach for any inquiry. Using the appropriate contact can help you reach someone quicker and resolve your issue promptly.
For existing accounts, you can reach a Capital One customer service representative by dialing 1-800-227-4825. If you're outside of the United States, you'll have to call 1-804-934-2001. Below, you'll find other relevant contact details for Capital One.
Customer service (U.S.) | 1-800-227-4825 |
Customer service (non-U.S.) | 1-804-934-2001 |
Online banking support | 1-866-750-0873 |
Fraud protection | 1-800-427-9428 1-800-239-7054 |
International collect calls to report lost or stolen card | 1-804-934-2001 |
Make an initial deposit on a secured card | 1-800-219-7931 |
Report death of a cardholder | 1-877-357-5659 |
Small business credit card | 1-800-867-0904 |
Opt out of marketing solicitations | 1-888-817-2970 |
Other ways to contact Capital One customer service
By chat: Eno is Capital One's 24/7 chat assistant, helping you with any questions you may have about your account. You can how do you embed a youtube video in powerpoint 2007 Eno via text by enrolling your phone number on your account, or by chatting Eno on the Capital One app. Simply click "Help" located in the bottom bar and ask away.
By mail: If you prefer not to make your credit card payments online, Capital One allows you to send payments by mail. Just keep in mind that mailing a payment takes a few days and is slower than capital one credit card contact customer service your payments online. Regardless, if you choose to mail your payments, be sure to write your Capital One credit card account number on your check and send it to the following address:
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083
For overnight payments, mail your check to the following address:
Capital One
Attn: Payment Processing
6125 Lakeview Rd.
Suite 800
Charlotte, NC 28269
For all other issues besides paying your credit card statement, here are the capital one credit card contact customer service relevant mailing addresses you should keep note of:
General correspondence, including credit card and line of credit inquiries | Capital One Attn: General Correspondence P.O. Box 30285 Salt Lake City, UT 84130-0287 |
Investigate a misapplied payment | Capital One Attn: Payment Investigations P.O. Box 30287 Salt Lake City, UT 84130-0287 |
Dispute a credit card charge | Capital One Attn: Disputes P.O. Box 30279 Salt Lake City, UT 84130-0279 |
Report suspected credit card fraud | Capital One P.O. Box 30277 Salt Lake City, UT 84130-0277 |
By email: While email isn't the prioritized method of contact, you can email [email protected] to report any suspected phishing attempts.
Opening a new Capital One account
You'll need to provide the following information when opening a new Capital One account:
- First and last name capital one credit card contact customer service
- Date of birth
- Social Security number
- U.S. citizenship status
- Residential address
- Email address
- Phone number
- Employment status
- Total annual income
- Monthly rent or mortgage amount
- Existing bank account information
- Type of assets you have
For many consumers, applying for the Capital One Venture Rewards Credit Card should result in a response within 60 seconds or less. In the event that your application needs further review, Capital One will follow up with a decision within seven to 10 business days, either via email or letter.
How to Contact Capital One Bank Customer Service
Capital One offers extensive online banking options and includes options to chat with customer service or contact them via email for questions. If you have a checking or savings account with Capital One, you can call the automated customer service number 24-hours a day, seven days a week at 1-800-655-2265. For other general inquiries, you can also contact customer service via mail at Capital One Bank, P.O. Box 180, St. Cloud, MN 56302-0180.
Credit Cards
For inquiries about your personal credit card with Capital One, you have numerous capital one credit card contact customer service for contacting customer service. You can reach them via their credit card web page for full account services.
Capital One Platinum Card Customer Service: 1-800-227-4825
Outside the U.S.: 1-804-934-2001
Fraud Protection: 1-800-427-9428
To apply for a credit card: 1-800-695-5500
Information about secured cards: 1-800-219-7913
Small Business Banking
For credit card information for small businesses, you can reach customer service at 1-800-867-0904.
The small business center web page allows you to see all the products offered for small businesses as well as the capability to contact business customer service.
Online Banking Customer Service—1-866-750-0873
Report a lost or stolen card—1-804-934-2001
Business Accounts—1-888-755-2172
Capital One Merchant Services
Customer service can be reached 24/7 at 1-888-754-4371
Investing—Share Building 401K 1-800-943-6108
To contact customer service for businesses or merchants, you can also reach out via mail. For payments:
Capital One
P.O. Box 105474
Atlanta, GA 30348-5474
For general correspondence:
Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0285
Auto Loans
If your auto loan is with Capital One, you can contact them via the auto loan customer support webpage.
Existing Customers 1-800-946-0332 (phone) 1-866-722-0410 (fax)
New and Used Financing Applications 1-800-689-1789
You can submit an online Auto Finance Feedback form on the website.
For contact by mail, you can send overnight payments to Capital One Auto Finance, P.O. Box 60511, City of Industry, CA 91716.
For regular payments, the address is Capital One Auto Finance, Attn: Payment Processing, 2525 Corporate Place, 2nd Floor, Suite #250, Monterey Park, CA 91754.
General auto finance correspondence should be mailed to Capital One Auto Finance, 7933 Preston Road, Plano, TX 75024-2302. You can also send correspondence via fax to 1-866-722-0410.
Personal Loans
Capital One offers a vast array of personal loan products. Visit the personal loan webpage for a list of products, or log on to your account services for account information.
For existing accounts—1-800-926-1000
Online sign-in assistance—1-877-442-3764
Fax—1-866-305-5391
To make payments via mail, Capital One, P.O. Box 71142, Charlotte, NC 28272-1142. Send all other personal loan correspondence to Capital One, P.O. Box 30273, Salt Lake City, UT 84130-0273
Contact Capital One customer service
Resolver can help you send your complaints to Capital One. It’s quick, easy and totally free.
Contact Capital One now
A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us.
Resolver is not affiliated to, linked with or otherwise endorsed by Capital One.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
How does Resolver work?
Free forever
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
How to complain about Capital One customer service
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
Head Office address
General Complaints
PO Box 5281
Nottingham
NG2 3HX
Phone number: 03444 812 812
Please check with your phone provider if you are unsure about how much a call will cost.
Using Resolver you can:
- Keep all your correspondence in one place
- Go straight to the correct contact point within an organisation
- Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
- Receive reminders when you get a response from a company or organisation
- Get an automatic notification when it's appropriate to escalate your case to the next management level within a company
- Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary
Read more about how to complain here
Need help complaining?
Resolver is a totally free service that you can use to complain effectively.
We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Capital One.
Tell your friends about Resolver
Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Then like us on Facebook and follow us on Twitter.
Mastercard customer service hours
mastercard customer service hours Customer Service for Business Banking>. Contact a customer service representative by calling 1 (800) 347-2683. P. CT. Phone, social media, Morse code (okay, maybe not Morse code). Bank National Association pursuant to a license from Visa U. Visit the company website creditcards. Customers can access account information, check their application status, report a card lost or stolen, or connect to a live customer service representative any time – 24 hours a day, 7 days a week. Send us a Secure Email. Call us. Consumer lending and credit card support: 844-4TRUIST (844-487-8478) If your mortgage originated with SunTrust, contact (800) 634-7928. Mar 02, 2021 · Customer Service: (888) 288-1843. 800. *For best experience use a desktop. Buy Online, Pick Up In Store. Is it OK if we also use cookies to show you personalized ads? Mar 30, 2021 · Pros: Credit increase after 7 payments, Customer service, Excellent customer service, Ending account, Was easy to get a credit card from them Cons: Unwilling to work with customers, Customer service attutudes, Customer service attitudes, Penalty for making payment before the due date, I am dissapointed and highly suspicious 800. For questions regarding order cancellations, returns, and product troubleshooting, please call customer service at (800) 605-3369 (See Customer Care hours below). 1000 or 800. To dispute a debit card transaction: Sign On to PNC Online Banking. - 2:00 p. There Our Customer Services Representatives are available during business hours. m - 8:00 p. We specialize in providing credit cards that help our customers build or establish credit with dignity and respect. Stores. to 5 p. Check our FAQ for answers to common questions, or contact us by mail or phone at the following: Phone: 866-453-2636 Feb 24, 2021 · To reach Credit One customer service, call (877) 825-3242. m. We’ll use cookies to improve and customize your experience if you continue to browse. Open Small Business Checking Account Jan200 MENU. Hours of Operation. Credit Card Activation. Call how to determine mortgage payments formula write an email to resolve Citicards issues: Cards, Payments and Charges, Account. How do I activate my new credit card? You can easily activate your credit card online or by calling 1-800-621-2554. Questions & Answers. CT and Saturday, 9:00 a. Minneapolis, MN 55440. U. Mar 09, 2021 · Contact Capital One customer support at toll-free or fraud protection phone number. Apr 09, 2007 · You may also report a lost or stolen debit capital one credit card contact customer service credit card or replace a card 24 hours a day, 7 days a week. Inc. Contact us at 1-877-804-1082. Yes, Accept Cookies. BMO Mastercard company holds special events from time to time. 800-622-7747: Customer Service. Toll-Free Security first credit union hours (866) 453-2636. Phone Number:1 (800) 481-3239. To reach a representative, select 0# after account Mar 09, 2021 · Contact Capital One customer support at toll-free or fraud protection phone number. : go to the Mastercard site - This link will open in a new window. For credit cards, mortgage and other banking products from Citi: Customer Service. Nov 17, 2020 · If you have a Discover credit card, you can reach out to customer service by phone or email 24 hours a day, seven days a week. Neither TD Bank US Holding Company, nor its subsidiaries or affiliates, is responsible for the content of the third-party sites hyperlinked from this page, nor do they guarantee or endorse the information, recommendations, products or services how do-i-contact-paypal-cashback-mastercard-customer-service. 866-437-0011. 3131 and ask for the Service Delivery Client Service Call Center. If it is after business hours, please call 1-888-883-9826. Oct 16, 2021 · Call MasterCard customer service faster with GetHuman. combo MENU. Hours: Daily: 6:00 am - 6:00 pm (PT) Mailing Address. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. General customer service phone support. There are actually two different ways to get Capital One support 24 hours a day, 7 days a week – online and by calling the number on the back of your card or the relevant credit card support department, based on your needs. OneVanilla 569. Call or write an email to resolve Acima Credit issues: Payments and Charges, Request for Information, Account. Business Customer Service: Customer Service: (877) 596-5407. Jun 24, 2021 · Green Dot Corporation Customer Service Phone Number (866) 795-7597, Email, Address. For the latest cancellation or change policy information, please visit the airline or other travel service provider’s Apr 02, 2021 · Synchrony Bank Customer Service Phone Number (866) 226-5638, Email, Address. Feb 24, 2021 · To reach Credit One customer service, call (877) 825-3242. com or live chat for more information. Mar 30, 2021 · US Bank Customer Service Phone Number (877) 838-4347, Email, Address. (including lost or stolen card) 800. How Can I View My In-Store Purchases Online? View More. Customer Service. Aug 26, 2021 · To transfer service to a new address, call (855) 363-4906. . Box 71160, Honolulu, HI 96807-1160. Loss Where can i pay my xfinity bill near me, Bankruptcy Filings, Real-Estate Owned (REO) and Short Sale Inquiries. You can also contact the Mastercard Assistance Center toll-free at 1-800-Mastercard (1-800-627-8372), or collect from outside the U. Customer Service Number. To activate your business card, follow the instructions that came with your card or call 800-720-BANK. Business checking: 800-673-3555. Contact us by mail. Outside the U. Mortgage Summer Newsletter MENU. Box 391 Lynn, Massachusetts Jul 12, 2021 · Frequently used phone numbers: Consumer checking: 800-872-2657. net or live chat for more information. acimacredit. Lost or Stolen Credit Cards. Minneapolis, MN 55403 BMO Mastercard Customer Contact Centre – 1-800-263-2263 Lost or Stolen Card & Emergency Card Services – 1-800-361-3361 (Canada & U. To reach a representative, select 0# after account Service available 24 hours a day, 7 days a week; Desjardins Bank: 1-800-454-5058; Mastercard Global Service. If you can't find what you're looking for, let us know. In Guam and Saipan: Call our customer service center toll-free at 1-877-553-2424. SunTrust Business Online MENU. 848. For account servicing requests, you may send our customer service team a secure, encrypted message once you have logged in to our website. (800) 786-8787. Payment address. 677. sunday - saturday, www syncbank com amazon log in now am to 5:00 pm, eastern time Pay/Manage My Credit Card Meijer Credit Card Meijer Mastercard® 10¢ off every gallon of gas (Meijer gas stations) 1 $10 reward for every $750 spent 2: $10 off first purchase when approved 3: no annual fee 4 Jun 01, 2021 · Contact Avant customer support at toll-free or accounting/ billing phone number. Consumer credit cards: 800-285-8585. Jul 12, 2021 · Frequently used phone numbers: Consumer checking: 800-872-2657. Speedway Attn: Credit Customer Service P. - 7:00 p. Customer Service Manager 100 Phoenix Avenue, Enfield, CT 06082. Get Mastercard consumer support. (800) 443-1032. All Contact Info; Member Services: 1-915-778-9221 1-800-772-GECU. for toll-free numbers. Barclays strives to make it easy for your voice to be heard. S. A. Monday - Friday: 7:00AM-8:00PM. Updated on 06/08/2021. 3950. +1 636 722 7111 from overseas. : 1-800-Mastercard (1-800-627-8372) Outside the U. Phone Number: You can reach BMO Mastercard customer support by calling 1-800-263-2263 number directly. Delta Airlines 1634. Citibank Online MasterCard ® and the MasterCard ® Brand Mark are registered trade marks of MasterCard International Incorporated. Oct 19, 2021 · There are many ways to contact Chase Customer Service, but the fastest method is to call. 800-622-7747. Description Phone Number; Everyday Banking; Banking Accounts Client Cards Lines of Credit and Loans Mortgages: 1-800-769-2511 Teletypewriter (TTY) Services for those who are deaf or hard of hearing: 1-800-661-1275 You can dispute a debit or credit card transaction electronically via your Online Banking account by going to the Customer Service tab. Write to Us. Cardmembers with travel plans within the next seven (7) days are encouraged to contact usaa car insurance near me Club Rewards Call Center at 1-800-234-4034 for assistance between the hours of 8 a. Current Available Properties Marathon Petroleum Company LP 539 S. Hours: 8:00 AM to 8:00 PM Mon-Thurs, 8:00 AM to 6:00 PM Friday, 9:00 AM to 3:00 PM Saturday Citizens Bank Home Equity Loans® Customer Service 1-800-340-5626 for questions regarding an application for a new home loan. Customer Service Team: 1-800-EASTERN (327-8376) Eastern Bank's automated Account Information Line northwest adventist federal credit union you access to a host of banking information and features 24 hours a day, 7 days a week. Bank Business Leverage ® Visa Signature ®. Bank of America customer service information is designed to make your banking experience easy and efficient. Home Borrowing. For insurance-related questions, please contact your local BXS Insurance Office. continentalfinance. 800-645-2103 (24 hours a day) From outside the U. Latitude GO MasterCard. Uber Visa Debit Card. 800 276 9939. 1-855-256-2559. 276. Genesis FS Card Services. Phone Hours. Talk to a Capital One associate today–no SOS required. ) (24 hours a day / 7 days a week) Customers can also explore their customer center, which contains answers to frequently asked questions. Jun 28, 2021 · Delta Airlines Customer Service Phone Number (800) 325-8224, Email, Address. Mail. In Hawaii: Bank of Hawaii, ACH Operations 121, P. You can also complete the form below and a member of our client care team will be in touch. Box 1500 Springfield, OH 45501 Credit Card Account. Our customer service begins with the sale and never ends. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers. 1-800-684-2222 for questions about your credit cards. Credit Card. Saturday 9AM – 5:30PM ET. Compare MasterCard's phone number, and help-desk. Interested in opening an account? 800-FIDELITY (800-343-3548). Access our automated self-service phone system seven days a week, 24 hours a day. Milestone Mastercard Phone Numbers and Emails. Main Street - Room 1604 Aug 26, 2021 · To transfer service to a new address, call (855) 363-4906. capitalone. Capital One Customer Service Phone Number. 757. Get the card support and help information you need from Mastercard. Contacting BMO Mastercard to Verify Business Hours. Hours: 24 hours, 7 days; best time to call: 10:45am. Monday-Friday 8AM – 9PM ET. Box 8801. 321. 1300 462 273 within Australia. Continental Finance Company is proud of our customer feedback. Learn more about banking with us. how do-i-contact-a-paypal-extras-mastercard-customer-service-representative. Apr 16, 2021 · Skylight One Customer Service Phone Number (888) 606-9800, Email, Address. Get real answers from real people. Saturday: 9:00 AM-3:00 PM. For all other business credit card needs, use the following customer service numbers: U. [email protected] Cards. Debit MasterCard. Note: TTY/TDD phones services for the Sep 28, 2021 · Contact Continental Finance customer support at toll-free or accounting/ billing phone number. Credit Card Billing Inquiries. The fastest way to contact MasterCard, the best MasterCard phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, wings financial credit union rates well as tips for specific popular customer service issues and reviews, advice and ex If your question isn't listed here, we recommend you contact the financial institution that issued your card. Mortgage Customer Service: 800-365-7772. Affirm 4141. Lost or Stolen Card. com. Customer service. By U. Advantage Checking Combo Offer MENU. Central time (CT). (800) 343-7064. 1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs. Find a branch. 24/7. If your mortgage originated with BB&T, contact (800) 295-5744. Sep 28, 2021 · Contact Citicards customer support at toll-free bank of america merrill lynch corporate headquarters business customer service phone number. Find a location. Mastercard is a registered trademark and the circles design Apr 30, 2021 · The Capital One credit card customer service hours are 24/7, so it's possible to get help with a Capital One credit card account any time. If you are a Financial Institution interested in experiencing the benefits of a strong Agent Credit Card Program, please complete the form below. wyndhamhotels. 4701 (international cell phone roaming charges may apply) 24/7. Is it OK if we also use cookies to show you personalized ads? Consumer Credit Card. Open Business Banking Checking Account MENU. 671. If you need assistance, please contact Business Client Services at 855-274-2800 or Personal Client Services at 855-SNB-7500 (855-762-7500). mastercard. Brokerage, Mutual Fund, and IRA Account questions? 800-544-6666. Business credit cards: 866-485-4545. Saturday, 8am-9pm. Call or write an email to resolve Avant issues: Payments and Charges, Product/ Service, Request for Information. Oct 19, 2020 · Slow, incompetent, and unhelpful customer service is a systemic issue that plagues many companies and consequently consumers. mastercard customer service hours
…
Capital one credit card contact customer service -
Mastercard customer service hours
mastercard customer service hours Customer Service for Business Banking>. Contact a customer service representative by calling 1 (800) 347-2683. P. CT. Phone, social media, Morse code (okay, maybe not Morse code). Bank National Association pursuant to a license from Visa U. Visit the company website creditcards. Customers can access account information, check their application status, report a card lost or stolen, or connect to a live customer service representative any time – 24 hours a day, 7 days a week. Send us a Secure Email. Call us. Consumer lending and credit card support: 844-4TRUIST (844-487-8478) If your mortgage originated with SunTrust, contact (800) 634-7928 . Mar 02, 2021 · Customer Service: (888) 288-1843. 800. *For best experience use a desktop. Buy Online, Pick Up In Store. Is it OK if we also use cookies to show you personalized ads? Mar 30, 2021 · Pros: Credit increase after 7 payments, Customer service, Excellent customer service, Ending account, Was easy to get a credit card from them Cons: Unwilling to work with customers, Customer service attutudes, Customer service attitudes, Penalty for making payment before the due date, I am dissapointed and highly suspicious 800. For questions regarding order cancellations, returns, and product troubleshooting, please call customer service at (800) 605-3369 (See Customer Care hours below). 1000 or 800. To dispute a debit card transaction: Sign On to PNC Online Banking. - 2:00 p. There Our Customer Services Representatives are available during business hours. m - 8:00 p. We specialize in providing credit cards that help our customers build or establish credit with dignity and respect. Stores. to 5 p. Check our FAQ for answers to common questions, or contact us by mail or phone at the following: Phone: 866-453-2636 Feb 24, 2021 · To reach Credit One customer service, call (877) 825-3242. m. We’ll use cookies to improve and customize your experience if you continue to browse. Open Small Business Checking Account Jan200 MENU. Hours of Operation. Credit Card Activation. Call or write an email to resolve Citicards issues: Cards, Payments and Charges, Account. How do I activate my new credit card? You can easily activate your credit card online or by calling 1-800-621-2554 . Questions & Answers. CT and Saturday, 9:00 a. Minneapolis, MN 55440. U. Mar 09, 2021 · Contact Capital One customer support at toll-free or fraud protection phone number. Apr 09, 2007 · You may also report a lost or stolen debit or credit card or replace a card 24 hours a day, 7 days a week. Inc. Contact us at 1-877-804-1082. Yes, Accept Cookies. BMO Mastercard company holds special events from time to time. 800-622-7747: Customer Service. Toll-Free Number: (866) 453-2636. Phone Number:1 (800) 481-3239. To reach a representative, select 0# after account Mar 09, 2021 · Contact Capital One customer support at toll-free or fraud protection phone number. : go to the Mastercard site - This link will open in a new window. For credit cards, mortgage and other banking products from Citi: Customer Service. Nov 17, 2020 · If you have a Discover credit card, you can reach out to customer service by phone or email 24 hours a day, seven days a week. Neither TD Bank US Holding Company, nor its subsidiaries or affiliates, is responsible for the content of the third-party sites hyperlinked from this page, nor do they guarantee or endorse the information, recommendations, products or services how do-i-contact-paypal-cashback-mastercard-customer-service. 866-437-0011. 3131 and ask for the Service Delivery Client Service Call Center. If it is after business hours, please call 1-888-883-9826. Oct 16, 2021 · Call MasterCard customer service faster with GetHuman. combo MENU. Hours: Daily: 6:00 am - 6:00 pm (PT) Mailing Address. For questions or concerns, please contact Chase customer service or let us know about Chase complaints and feedback. General customer service phone support. There are actually two different ways to get Capital One support 24 hours a day, 7 days a week – online and by calling the number on the back of your card or the relevant credit card support department, based on your needs. OneVanilla 569. Call or write an email to resolve Acima Credit issues: Payments and Charges, Request for Information, Account. Business Customer Service: Customer Service: (877) 596-5407. Jun 24, 2021 · Green Dot Corporation Customer Service Phone Number (866) 795-7597, Email, Address. For the latest cancellation or change policy information, please visit the airline or other travel service provider’s Apr 02, 2021 · Synchrony Bank Customer Service Phone Number (866) 226-5638, Email, Address. Feb 24, 2021 · To reach Credit One customer service, call (877) 825-3242. com or live chat for more information. Mar 30, 2021 · US Bank Customer Service Phone Number (877) 838-4347, Email, Address. (including lost or stolen card) 800. How Can I View My In-Store Purchases Online? View More. Customer Service. Aug 26, 2021 · To transfer service to a new address, call (855) 363-4906. . Box 71160, Honolulu, HI 96807-1160. Loss Mitigation, Bankruptcy Filings, Real-Estate Owned (REO) and Short Sale Inquiries. You can also contact the Mastercard Assistance Center toll-free at 1-800-Mastercard (1-800-627-8372), or collect from outside the U. Customer Service Number. To activate your business card, follow the instructions that came with your card or call 800-720-BANK. Business checking: 800-673-3555. Contact us by mail. Outside the U. Mortgage Summer Newsletter MENU. Box 391 Lynn, Massachusetts Jul 12, 2021 · Frequently used phone numbers: Consumer checking: 800-872-2657. net or live chat for more information. acimacredit. Lost or Stolen Credit Cards. Minneapolis, MN 55403 BMO Mastercard Customer Contact Centre – 1-800-263-2263 Lost or Stolen Card & Emergency Card Services – 1-800-361-3361 (Canada & U. To reach a representative, select 0# after account Service available 24 hours a day, 7 days a week; Desjardins Bank: 1-800-454-5058; Mastercard Global Service. If you can't find what you're looking for, let us know. In Guam and Saipan: Call our customer service center toll-free at 1-877-553-2424. SunTrust Business Online MENU. 848. For account servicing requests, you may send our customer service team a secure, encrypted message once you have logged in to our website. (800) 786-8787. Payment address. 677. sunday - saturday, 9:00 am to 5:00 pm, eastern time Pay/Manage My Credit Card Meijer Credit Card Meijer Mastercard® 10¢ off every gallon of gas (Meijer gas stations) 1 $10 reward for every $750 spent 2: $10 off first purchase when approved 3: no annual fee 4 Jun 01, 2021 · Contact Avant customer support at toll-free or accounting/ billing phone number. Consumer credit cards: 800-285-8585. Jul 12, 2021 · Frequently used phone numbers: Consumer checking: 800-872-2657. Speedway Attn: Credit Customer Service P. - 7:00 p. Customer Service Manager 100 Phoenix Avenue, Enfield, CT 06082. Get Mastercard consumer support. (800) 443-1032. All Contact Info; Member Services: 1-915-778-9221 1-800-772-GECU. for toll-free numbers. Barclays strives to make it easy for your voice to be heard. S. A. Monday - Friday: 7:00AM-8:00PM. Updated on 06/08/2021. 3950. +1 636 722 7111 from overseas. : 1-800-Mastercard (1-800-627-8372) Outside the U. Phone Number: You can reach BMO Mastercard customer support by calling 1-800-263-2263 number directly. Delta Airlines 1634. Citibank Online MasterCard ® and the MasterCard ® Brand Mark are registered trade marks of MasterCard International Incorporated. Oct 19, 2021 · There are many ways to contact Chase Customer Service, but the fastest method is to call. 800-622-7747. Description Phone Number; Everyday Banking; Banking Accounts Client Cards Lines of Credit and Loans Mortgages: 1-800-769-2511 Teletypewriter (TTY) Services for those who are deaf or hard of hearing: 1-800-661-1275 You can dispute a debit or credit card transaction electronically via your Online Banking account by going to the Customer Service tab. Write to Us. Cardmembers with travel plans within the next seven (7) days are encouraged to contact the Club Rewards Call Center at 1-800-234-4034 for assistance between the hours of 8 a. Current Available Properties Marathon Petroleum Company LP 539 S. Hours: 8:00 AM to 8:00 PM Mon-Thurs, 8:00 AM to 6:00 PM Friday, 9:00 AM to 3:00 PM Saturday Citizens Bank Home Equity Loans® Customer Service 1-800-340-5626 for questions regarding an application for a new home loan. Customer Service Team: 1-800-EASTERN (327-8376) Eastern Bank's automated Account Information Line gives you access to a host of banking information and features 24 hours a day, 7 days a week. Bank Business Leverage ® Visa Signature ®. Bank of America customer service information is designed to make your banking experience easy and efficient. Home Borrowing. For insurance-related questions, please contact your local BXS Insurance Office. continentalfinance. 800-645-2103 (24 hours a day) From outside the U. Latitude GO MasterCard. Uber Visa Debit Card. 800 276 9939. 1-855-256-2559. 276. Genesis FS Card Services. Phone Hours. Talk to a Capital One associate today–no SOS required. ) (24 hours a day / 7 days a week) Customers can also explore their customer center, which contains answers to frequently asked questions. Jun 28, 2021 · Delta Airlines Customer Service Phone Number (800) 325-8224, Email, Address. Mail. In Hawaii: Bank of Hawaii, ACH Operations 121, P. You can also complete the form below and a member of our client care team will be in touch. Box 1500 Springfield, OH 45501 Credit Card Account. Our customer service begins with the sale and never ends. Get answers to the most popular FAQs and easily contact us through either a secure email address, a mailing address or our customer service phone numbers. 1-800-684-2222 for questions about your credit cards. Credit Card. Saturday 9AM – 5:30PM ET. Compare MasterCard's phone number, and help-desk. Interested in opening an account? 800-FIDELITY (800-343-3548). Access our automated self-service phone system seven days a week, 24 hours a day. Milestone Mastercard Phone Numbers and Emails. Main Street - Room 1604 Aug 26, 2021 · To transfer service to a new address, call (855) 363-4906. capitalone. Capital One Customer Service Phone Number. 757. Get the card support and help information you need from Mastercard. Contacting BMO Mastercard to Verify Business Hours. Hours: 24 hours, 7 days; best time to call: 10:45am. Monday-Friday 8AM – 9PM ET. Box 8801. 321. 1300 462 273 within Australia. Continental Finance Company is proud of our customer feedback. Learn more about banking with us. how do-i-contact-a-paypal-extras-mastercard-customer-service-representative. Apr 16, 2021 · Skylight One Customer Service Phone Number (888) 606-9800, Email, Address. Get real answers from real people. Saturday: 9:00 AM-3:00 PM. For all other business credit card needs, use the following customer service numbers: U. [email protected] Cards. Debit MasterCard. Note: TTY/TDD phones services for the Sep 28, 2021 · Contact Continental Finance customer support at toll-free or accounting/ billing phone number. Credit Card Billing Inquiries. The fastest way to contact MasterCard, the best MasterCard phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer service issues and reviews, advice and ex If your question isn't listed here, we recommend you contact the financial institution that issued your card. Mortgage Customer Service: 800-365-7772. Affirm 4141. Lost or Stolen Card. com. Customer service. By U. Advantage Checking Combo Offer MENU. Central time (CT). (800) 343-7064. 1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs. Find a branch. 24/7. If your mortgage originated with BB&T, contact (800) 295-5744 . Sep 28, 2021 · Contact Citicards customer support at toll-free or business customer service phone number. Find a location. Mastercard is a registered trademark and the circles design Apr 30, 2021 · The Capital One credit card customer service hours are 24/7, so it's possible to get help with a Capital One credit card account any time. If you are a Financial Institution interested in experiencing the benefits of a strong Agent Credit Card Program, please complete the form below. wyndhamhotels. 4701 (international cell phone roaming charges may apply) 24/7. Is it OK if we also use cookies to show you personalized ads? Consumer Credit Card. Open Business Banking Checking Account MENU. 671. If you need assistance, please contact Business Client Services at 855-274-2800 or Personal Client Services at 855-SNB-7500 (855-762-7500). mastercard. Brokerage, Mutual Fund, and IRA Account questions? 800-544-6666. Business credit cards: 866-485-4545. Saturday, 8am-9pm. Call or write an email to resolve Avant issues: Payments and Charges, Product/ Service, Request for Information. Oct 19, 2020 · Slow, incompetent, and unhelpful customer service is a systemic issue that plagues many companies and consequently consumers. mastercard customer service hours
…
What do Capital One credit cards offer?
Capital One offers a credit-builder card designed to boost your credit score over time and a 0% balance transfer card, which could help you to save money on existing credit card debt. Credit is subject to status and terms apply.
How does Capital One compare with other providers?
Capital One achieved an average score of 72% in our latest credit card satisfaction survey, placing it joint-12th with Bank of Scotland, HSBC, MBNA and NatWest.
Credit Cards
Capital One review

Which? customer score
=12th out of 26 credit card providers
The Which? rating for customer satisfaction is based on feedback from real customers. The score is made up of a customer's overall satisfaction with the brand, and how likely they are to recommend that brand.
- Unlock more money saving tips.
- Get access to new money reviews
- See the best mortgages available to you
Already a member? Log in
£5 for first month then £9.99/month unless cancelled
Is Capital One a good credit card provider?
Our survey also reveals how Capital One customers rated the provider across 10 categories.
Find out in the table below how Capital One scored for its application process, online account management, telephone banking, mobile app, statement clarity, transparency of charges, overseas usage fees, customer service, query handling and complaint resolution.
How we calculate Capital One’s customer score and ratings
We pick those to feature in Which? reviews based on the most popular credit card brands searched for online.
Customer scores are based on an online survey of the public conducted in May 2021, which received 4,011 responses. Participants could provide answers on up to two credit cards.
This year’s customer score analysis is based on a sample size of 5,744 credit card experiences in total and represents overall satisfaction as well as the likelihood to recommend the provider to a friend.
Star ratings for each category are calculated independently of the customer score.
We carry out these surveys annually and update our review pages accordingly. Providers must receive a minimum sample size of 50 respondents to be included in our customer satisfaction tables.
Capital One credit card FAQs
Does Capital One offer an eligibility check?
Yes. Capital One offers QuickCheck, which is a tool that does a ‘soft search’ of your credit file and can give you a decision in 60 seconds.
It won’t impact your credit score and means you know whether you'll be accepted before you apply.
Where are Capital One credit cards accepted?
Capital One credit cards operate on the Mastercard network, so are accepted at millions of places in the UK and abroad.
What is the APR on a Capital One credit card?
Capital One imposes a representative 34.9% APR variable rate on both of its credit cards.
Senate Banking Committee Democrats Demand Capital One Protect Consumers Impacted by Data Breach
WASHINGTON, D.C. — U.S. Sen. Sherrod Brown (D-OH) – ranking member of the U.S. Senate Committee on Banking, Housing, and Urban Affairs – led Senate Banking Committee Democrats in demanding that Capital One take action to protect the more than 100 million consumers impacted by the March 2019 data breach. In response to the data breach, Capital One promised to provide free credit monitoring and identity protection services to its consumers. As the Senators describe in the letter, Capital One’s efforts to enroll consumers into these services have been ineffective and have not adequately protected impacted consumers from further harm.
“To date, we believe Capital One has not taken sufficient steps to make good on its commitment to protect consumers from further harm,” wrote the Senators
“These deficiencies mean that: (1) consumers do not know whether their personal information has been breached; and (2) Capital One may limit the number of consumers for whom it will have to provide free credit monitoring and identity protection services,” continued the Senators.
The Senators have requested the Capital One provide detailed answers by September 20, 2019.
The full text of the letter is below and the PDF can be found HERE
September 11, 2019
Richard Fairbank
Chief Executive Officer
Capital One, Inc.
1680 Capital One Drive
McLean, VA 22102
Dear Mr. Fairbank:
We write to express our concern that Capital One has not taken sufficient action to protect the more than 100 million consumers who have been impacted by the recent data breach. We ask that you take steps to provide immediate protections to ensure that these consumers suffer no further harm.
On July 29, 2019, Capital One publicly disclosed a data breach affecting more than 100 million consumers in the United States. The breached data was primarily related to credit card applications from 2005 through 2019, and included consumers’ names, addresses, zip codes, phone numbers, email addresses, and dates of birth. The breached data also included Social Security numbers for 140,000 consumers and bank account information for 80,000 consumers with secured credit cards.
In response to the breach, Capital One has stated that it would provide “Free credit monitoring and identity protection . . . to everyone affected.”[1] During a briefing on July 31, 2019, Capital One specifically told this Committee’s staff that it would provide free credit monitoring and identity protection to all Capital One customers who request it, regardless of whether they are part of the affected consumers.
To date, we believe Capital One has not taken sufficient steps to make good on its commitment to protect consumers from further harm. On August 22 and September 4, 2019, Committee staff called the 1-800-227-4825 customer service number listed on the Capital One webpage that provides information regarding the data breach.[2] This telephone number is Capital One’s general customer service line, not a dedicated line for consumers to call about the data breach or to request free credit monitoring and identity protection.[3] When Committee staff called that number, there was no dedicated numerical option (e.g., press 1) for inquiries about the data breach or to request free credit monitoring. Eventually, staff were able to reach a Capital One customer service representative by pressing “0.” Based on staff’s discussion with the Capital One customer service representative, Capital One is not clearly communicating with consumers about their eligibility for free credit monitoring and identity protection services. Nor does it appear that those services are yet available for consumers when they call in to request them.
As described above, it is clear that Capital One has not established an effective process for consumers to request free credit monitoring and identity protection services. The deficiencies in Capital One’s process include the following:
- Capital One has not established a dedicated telephone number for consumers to call to inquire about the data breach or to request free credit monitoring and identity protection;
- Capital One offers no easy way for consumers to request free credit monitoring. There is no numerical prompt (e.g., press 1 if you are calling about the data breach or to request free credit monitoring);
- There is no online option for consumers to request free credit monitoring and identity protection;
- Capital One does not clearly communicate with consumers who call in about eligibility for free credit monitoring and identity protection;
- There appear to be lengthy delays for affected or potentially affected consumers to receive the free credit monitoring and identity protection; and
- It appears that Capital One is not providing any kind of online notification of the breach to consumers through their online Capital One accounts.
These deficiencies mean that: (1) consumers do not know whether their personal information has been breached; and (2) Capital One may limit the number of consumers for whom it will have to provide free credit monitoring and identity protection services.
To provide clarification and additional information on Capital One’s process to assist its consumers, please answer the following questions and provide the Committee the requested information by September 20, 2019.
- Has Capital One identified any additional populations of affected or potentially affected consumers beyond what it has publicly disclosed?[4] If so, state the number of such consumers and the types of breached data (e.g., Social Security number) for these consumers.
- Will Capital One provide a dedicated phone line for those affected by the breach?
- Please provide the date you sent a breach notification letter to the 140,000 consumers whose Social Security numbers were stolen and the 80,000 consumers whose bank account numbers were stolen.
- Please provide to the Committee a copy (template) of the letter you sent (or will be sending) to the above consumers.
- Please state whether Capital One will provide free credit monitoring and identity protection to all Capital One consumers who request it—regardless of whether the consumer is part of the population of affected or potentially affected consumers.
- As of the date of your response, how many consumers have requested free credit monitoring and identity protection? Please indicate the number of these consumers to whom Capital One has sent breach notification letters.
- Please state the begin date for when harmed or potentially harmed consumers can receive free credit monitoring and identity protection.
Thank you in advance for your response to our requests.
###
How to Contact Capital One Bank Customer Service
Capital One offers extensive online banking options and includes options to chat with customer service or contact them via email for questions. If you have a checking or savings account with Capital One, you can call the automated customer service number 24-hours a day, seven days a week at 1-800-655-2265. For other general inquiries, you can also contact customer service via mail at Capital One Bank, P.O. Box 180, St. Cloud, MN 56302-0180.
Credit Cards
For inquiries about your personal credit card with Capital One, you have numerous options for contacting customer service. You can reach them via their credit card web page for full account services.
Capital One Platinum Card Customer Service: 1-800-227-4825
Outside the U.S.: 1-804-934-2001
Fraud Protection: 1-800-427-9428
To apply for a credit card: 1-800-695-5500
Information about secured cards: 1-800-219-7913
Small Business Banking
For credit card information for small businesses, you can reach customer service at 1-800-867-0904.
The small business center web page allows you to see all the products offered for small businesses as well as the capability to contact business customer service.
Online Banking Customer Service—1-866-750-0873
Report a lost or stolen card—1-804-934-2001
Business Accounts—1-888-755-2172
Capital One Merchant Services
Customer service can be reached 24/7 at 1-888-754-4371
Investing—Share Building 401K 1-800-943-6108
To contact customer service for businesses or merchants, you can also reach out via mail. For payments:
Capital One
P.O. Box 105474
Atlanta, GA 30348-5474
For general correspondence:
Capital One
Attn: General Correspondence
P.O. Box 30285
Salt Lake City, UT 84130-0285
Auto Loans
If your auto loan is with Capital One, you can contact them via the auto loan customer support webpage.
Existing Customers 1-800-946-0332 (phone) 1-866-722-0410 (fax)
New and Used Financing Applications 1-800-689-1789
You can submit an online Auto Finance Feedback form on the website.
For contact by mail, you can send overnight payments to Capital One Auto Finance, P.O. Box 60511, City of Industry, CA 91716.
For regular payments, the address is Capital One Auto Finance, Attn: Payment Processing, 2525 Corporate Place, 2nd Floor, Suite #250, Monterey Park, CA 91754.
General auto finance correspondence should be mailed to Capital One Auto Finance, 7933 Preston Road, Plano, TX 75024-2302. You can also send correspondence via fax to 1-866-722-0410.
Personal Loans
Capital One offers a vast array of personal loan products. Visit the personal loan webpage for a list of products, or log on to your account services for account information.
For existing accounts—1-800-926-1000
Online sign-in assistance—1-877-442-3764
Fax—1-866-305-5391
To make payments via mail, Capital One, P.O. Box 71142, Charlotte, NC 28272-1142. Send all other personal loan correspondence to Capital One, P.O. Box 30273, Salt Lake City, UT 84130-0273
- You may be eligible for 0% on balance transfers for up to 18 months (2.9% transfer fee)*
- Globally accepted in over 70 million Mastercard locations
- Shop online securely and with confidence
- Customer support – on the web, app and phone
.png)
19.9% to 34.9% (variable) range of APR depending on individual circumstances.
Representative example: Assuming a credit limit of £1,200 and an interest rate on purchases of 34.94% p.a. variable, you will receive a 34.9% APR representative variable.
- £200 - £8,000 credit limit
- You may be eligible for 0% on purchases for up to 12 months*
- You may be eligible for 0% on balance transfers for up to 12 months (2.9% transfer fee)*
Check your eligibility
.png)

Safe
Won’t affect your credit score

Decision
60 second response

Sure
100% certainty before you apply
.png)
Credit Card FAQs
Well, to put it simply, credit is an arrangement where you buy goods or services now but you agree to pay later. Credit comes in many different shapes and sizes including mortgages, loans, overdrafts and credit cards. In most cases, you'll have to pay an agreed amount back every month with interest. Whatever credit you choose, it's important to keep up with your monthly repayments.
A credit limit is the maximum amount that you can owe on a credit card. Your spending (including balance transfers and cash withdrawals) and any charges, interest or fees that are added must not exceed this credit limit. If it does, you may be charged an overlimit fee.
QuickCheck is a free and easy-to-use tool to check your eligibility for a credit card before you apply. You answer a few questions and then, within 60 seconds, you’ll get a guaranteed ‘yes’ or ‘no’ before you apply. This is a great way to find out whether you can get credit without impacting your credit rating, as it uses what’s known as a ‘soft search check’ and can’t be seen on your credit report by anyone other than you and the credit reference agency who provide your score. So it won’t be visible to any other lenders or anyone else you’re applying to.
In order to apply for a credit card, you need to have a few bits of information to hand. This will include your addresses for the previous two years, details about your employment and income, and any other credit cards you have if you want to transfer your balance.
From the date you are accepted it will take between 7-10 working days before you will have your credit card.
Your PIN will arrive first and separately from your credit card.
If you’ve been accepted straight away then we’ll tell you that. The same goes if you’ve been declined. But some applications take longer to consider and, in those cases, we’ll be in touch within 7-10 business days with details.
You can register to view your card and your Credit Card status online. Once you’ve got your credit card, you can set up your online servicing very simply. Just follow this link.
- Check your balance
- Check your credit limit
- Check what you’ve got to spend
- Check when you need to make payments by
- Check answers to commonly-asked questions
- And if we don’t have the answer, or you need to chat to us about anything else, we’ve got secure, one-to-one messaging
If you’re not near a computer, you could download our app – providing the same services from your smartphone or tablet.
You won’t be able to cancel your card using your online servicing account or our app as we need to run through a few details.
So if you want to close your account, please give us a call and we’ll take you through all the steps.
Our app is available on iOS and Android and you can download it from their respective app stores. You’ll get a 6-digit passcode that you need to enter to log in. Once you’ve done so, you can do the following:
