Capital One Credit Cards, Bank, and Loans

Posted on 27.09.202127.09.2021

In September 1995, I received a phone call from a collection agency for CitiBank Visa telling me that I owed $ 4,500 on my CitiBank Visa, to which I. Travel with at least two different credit cards if you can. PIN or didn't even know you had one, call the phone number on the back of your credit card. Send your payment, including account number, to the address printed on your statement. By phone. Call 1-888-574-1301. Have your account number and valid check.

City bank credit card customer care phone number -

For account information and service needs, please contact us at 1-800-248-4226, 1-800-945-0258 TDD/TTY (Banking) or 1-800-950-5114, 1-800-325-2865 TDD/TYY (Citi Cards).

Mortgages:

Citi Disabled Veterans Mortgage Relief Program
Phone: 1-866-272-4749
Web: www.citimortgage.com

CitiMortgage Benefit Program
For military members purchasing a home or refinancing an existing mortgage:
Phone: 1-800-353-7989
Web: http://mortgageprograms.citimortgage.com/military

Citi Relocation Program
For military members relocating due to PCS orders, eligible clients have two options: Relocation assistance with closing of a new mortgage or assistance with current mortgage.
Phone: 1-800-925-5319
Web: http://relocation.citimortgage.com/military

Citi Homeowner Assistance Team
Phone: 1-866-272-4749

Citi Customer Service
SCRA Unit

No matter where in the world you find yourself, you need to know your bank, credit card or mortgage is working for you - and your family. Our customer service representatives are ready - 24/7 - to answer your questions and solve your problems. You can even call us collect. Check the link below to make sure that when you have to go at a moment's notice, you have the right product behind you.

For credit cards, mortgage and other banking products from Citi:

Customer Service
Contact us at 1-877-804-1082
Outside the U.S. (call collect) 1-605-335-2222
TTY: 1-800-325-2865
Note: TTY/TDD phones services for the hearing impaired.

Learn more

To request Servicemembers Civil Relief Act (SCRA) status

The Servicemembers Civil Relief Act (SCRA) provides various protections to our US servicemembers around certain financial obligations, like credit card debt, mortgage payments and more. If you're entering the military or going on active duty, let us know. Call us at 1-877-804-1082 or if outside the U.S. (call collect) 1-605-335-2222.

You may also email, fax, mail or overnight/express delivery to the fax number and address listed below. Please make sure you also send us the proper documentation – this could include a copy of your written Department of Defense (DoD) orders, a letter from your commanding officer, or any other document that the DoD deems a substitute for official orders. For credit cards, mortgage and other banking products from Citi:

Citi Customer Service
SCRA Unit
P.O. Box 790398
St. Louis, MO 63179
Fax: 1-866-533-0503
[email protected]

Источник: https://www.citigroup.com/citi/citizen/community/citisalutes/contact.html

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Chase.com home

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co.

Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.

"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

Источник: https://www.chase.com/

Contact Citibank Customer Service

Citibank Phone Numbers and Emails

Toll-Free Number:

(833) 971-1191
Citi's Privacy Hub

Customer Service:

(855) 839-6250
Citi Private Bank Customers
(877) 309-0914
Citigold Private Client International
(813) 604-3080
Citigold Private Client International
(866) 405-4036
Citigold® Banking
(866) 637-9042
Citigold® International
(813) 604-3006
Citigold® International Outside the U.S.
(800) 950-5114
Citi® Cards
(800) 947-9100
Citi® Cards español
(877) 343-4118
Costco Credit Card
(800) 248-4638
For a new mortgage or refinance
(800) 667-8424
For existing mortgage accounts with Citi
(866) 213-0890
Global Executive Banking
(813) 604-3290
Global Executive Banking Outside the U.S.
(800) 568-8555
International Personal Banking
(813) 604-3000
International Personal Banking Outside the U.S.
(855) 839-6253
Mortgage and Home Equity
(800) 374-9700
Online Banking Support
(877) 693-0372
Online Banking Support TTY
(800) 685-0935
Personal Loans
(800) 870-1073
Private Bank
(210) 677-3781
Private Bank Outside the U.S.
(800) 695-5911
Retirement Services
(800) 788-6775
Retirement Services TTY
(800) 360-2484
Servicio al cliente español
(800) 945-0258
Servicio al cliente español TTY

Accounting/ Billing:

(800) 745-1534
Apply for an Account and Check your Application Status
(800) 992-9833
Apply for an Account and Check your Application Status TTY
(866) 513-7802
Citi Private Bank CitiBusiness Accounts
(888) 967-8200
Citigold® Banking
(888) 201-4523
Citi® Cards

Business Customer Service:

(855) 505-2484
Citi Online for Small Business
(800) 285-1709
CitiBusiness Online Support
(877) 528-0990
Small Business Banking
(800) 788-0002
Small Business Banking TTY

General Info:

(800) 283-7918
Automatic assistance

Investors/ Franchasing:

(212) 559-5091
Fixed Income Investor Relations
(212) 559-2718
Investor Relations

Legal:

(833) 971-1191
Citi's Privacy Hub
(833) 399-0014
Personal Information

Media:

(305) 347-1498
Latin America
(212) 559-1000
North America Citi operator
(212) 793-0710
North America U.S. related inquiries
+8 522 868 7668
Asia Pacific
+44 207 508 2352
Europe, Middle East, Africa
+8 136 776 5112
Japan
+52 552 262 3911
Mexico

Technical Support:

(877) 836-9132
Citi Private Bank Online

Citibank Emails:

Accessibility

Customer Service

Emergency/ Hotline

Ethics Hotline

Investors/ Franchising

Fixed Income Investor Relations, Investor Relations, Shareholder Relations

Legal

Citigroup Document Services

More phone numbers and emailsLess phone numbers and emails

Citibank Contact Information

Corporate Office Address:

Citigroup Inc.

388 Greenwich Street,

New York,New York10013

United States

Edit Business Info

Citibank Rating Based on 289 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers

All 604 Citibank reviews

Summary of Citibank Customer Service Calls

556 TOTAL
CALLS

04:02 AVG CALL
DURATION

9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Citibank Customer Service?

Account Question:

“Account”
“Trying to open up a account”
“Received checks for an acct I don't have”

Cards Question:

“Haven't received my pin”
“Lost card”
“Making sure my card is activated”

Payments and Charges Question:

“Overcharged”
“Deposit”
“Billing question”

Request for Information Question:

“I need to know citibank main branch in los angeles ca”
“How do I dispute a charge on my account?”
“Checking on an account ending four 4488”

Product/ Service Question:

“Paperwork”
“Waiting on paper working to be sent to me. Has it been sent”
“Work”

Shipping and Delivery Question:

“Never received credit and ready for small claims”
“I have not received my card”
“I did not get my card”

Activation/ Cancellation Question:

“To activate my card and set up online banking”
“To cancel my credit card”

Refund Question:

“Missing refund”
“Refund”

Staff Question:

“Agent hung up on me very rude”
“Terrible customer service”

Return/ Replace Question:

Website/ Application Question:

“Application status”
“Discussing about preapprived application credit with no annually fee as promotion”

About

Top Citibank Services

Customer Care, Banking Service, Money Transfer

Top Citibank Products

Account, Credit Card, Checking Account

Citibank Pros and Cons

Pros: When they used to keep their word, Friendly personnel, Access of customer support through web site, 000zer0, Politeness of staff

Cons: Poor customer service, Unhelpfullness, Customer sercive, Not taking responsiblity, Disdain for middle class

Related Companies

Citigroup, Red Roof Inn, Citicards, CitiMortgage, CitiFinancial Auto

Summary

Citibank is a wholly owned subsidiary of Citigroup financial bank holding company. The bank was established in 1812 as the Citibank of New York and is headquartered in New York City, New York. The tagline of the bank is: "Let us get it done". It was the very first bank in the US that established its foreign department and foreign banking office in Buenos Aires, Argentina. At the present time Citibank is one of the top international banks. As a part of Citigroup, one of the largest companies in the world, Citibank provides a number of consumer and corporate banking services. The largest shareholder of Citibank is prince Al Waleed bin Talal of Saudi Arabia. According to the holdings, Citibank became the largest bank in the USA.

Citibank is ranked 165 out of 778 in Banks category

Area Served

Worldwide, USA

Payment Methods

VISA

Edit Description

Compare Citibank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Источник: https://citibank.pissedconsumer.com/customer-service.html

Home>Service Channels>CitiPhone

Operate your account using CitiPhone Banking

Control your personal finances anywhere, anytime with our 24-hour CitiPhone service.

	Citiphone offers you the service 24-hours a day, 7-days a week for immediate assistance.
	Citiphone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880* / 86-20-38801267. For credit card holders, please call us at *400-821-1880 / 86-21-38969500**.

*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
For credit card holders, if you are calling from other parts of the world,please calll us from 86-21-38969500.

Information Enquiry: Provide latest investment information for product and service offering, branch information, interest rate and foreign exchange rate.
Account Information Enquiry: Access account informaiton (Saving account, Time Deposit, Investment and Loan), such as account balances and transaction details on your statement.
Banking Services: Conduct general banking transactions, such as setting up a new account for a Citibank Shanghai branch customer, applying for a demand draft/manager's check, renewing time deposits and transferring funds among your accounts.
Change telephone banking password and other account services.
Debit Card related services.
Latest information for marketing campaigns and Citibank Market Commentary.
Other services: Request a checkbook balance and statement.
Contact a Citibank Professional.

CitiPhone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880/ 86-20-38801267*.
For credit card holders, please call us at 400-821-1880* / 86-21-38969500.

*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
* For credit card holders, if you are calling from other parts of the world. Please calll us from 86-21-38969500.

Источник: https://www.citi.cn/english/services/phone_banking.htm

Having a problem with a financial product or service?

Submit a complaint

Complaints give us insights into problems people are experiencing in the marketplace and help us regulate consumer financial products and services under existing federal consumer financial laws, enforce those laws judiciously, and educate and empower consumers to make informed financial decisions.

Before you start a complaint:

Curious how the complaint process works? Follow the steps your complaint goes through to help you get a response about your issue.

Have you tried reaching out to the company? Companies can usually answer questions unique to your situation and more specific to the products and services they offer.

Not sure if you have a complaint? Search below for hundreds of impartial answers to consumers’ most frequently asked financial questions.

Start your complaint here

If you have a complaint with a financial product or service, tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.

Start a new complaint

98% of consumers receive timely responses

Submitting a complaint helps you

We help consumers connect with financial companies to understand issues, fix errors, and get direct responses about problems. When you submit a complaint we work to get you a response—most companies respond to complaints within 15 days.

Submitting a complaint helps others

By coming to us, you aren’t just helping yourself. Your complaints play a role in everything we do, helping us to identify problems and prioritize our work.

View complaint data

We publish complaint data (without information that directly identifies you) in our Consumer Complaint Database.

Learn how the CFPB helped a servicemember

When a servicemember couldn't get anywhere with his financial issue, Captain Jamison helped him submit a complaint.

Report a potential violation to us

You can report a tip to us, through a separate process. Use the tip line if you are a current or former employee of a company that you think has violated federal consumer financial laws or if you are an industry insider who knows about such a company. Unlike submitting a complaint, your tip will not be sent to the company. Please be aware that we cannot take in privileged information.

Источник: https://www.consumerfinance.gov/complaint/

For account information and service needs, please contact us at 1-800-248-4226, 1-800-945-0258 TDD/TTY (Banking) or 1-800-950-5114, 1-800-325-2865 TDD/TYY (Citi Cards).

Mortgages:

Citi Disabled Veterans Mortgage Relief Program
Phone: 1-866-272-4749
Web: www.citimortgage.com

CitiMortgage Benefit Program
For military members purchasing a home or refinancing an existing mortgage:
Phone: 1-800-353-7989
Web: http://mortgageprograms.citimortgage.com/military

Citi Homeowner Assistance Team
Phone: city bank credit card customer care phone number

Citi Customer Service
SCRA Unit

Customer Service
Contact us at 1-877-804-1082
Outside the U.S. (call collect) 1-605-335-2222
TTY: 1-800-325-2865
Note: TTY/TDD phones services for the hearing impaired.

Learn more

To request Servicemembers Civil Relief Act (SCRA) status

Источник: https://www.citigroup.com/citi/citizen/community/citisalutes/contact.html

Limited-Time Offer

Earn $200 Bonus Cash Back Rewards after spending $500 on purchases in the first 90 days.

PLUS, Earn 1.529% Bonus Cash Back Rewards on your purchases when your Upromise Program account is linked to an eligible College Savings Plan.

See Terms and Conditions for details.

$0 annual fee.

Learn more

Earn $200 Bonus City bank credit card customer care phone number Back Rewards after spending $500 on purchases in the first 90 days.

Learn more city bank credit card customer care phone number

$0 annual fee

See Terms and Conditions for details.

Chase.com home

Investing involves market risk, including possible loss of principal, and there is no guarantee that investment objectives will be achieved.

"Chase Private Client" is the brand name for a banking and investment product and service offering, requiring a Chase Private Client Checking account.

Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products and related services are offered by JPMorgan Chase Bank, N.A. Member FDIC.

Источник: https://www.chase.com/

CUSTOMER SERVICE HOME

If you are not satisfied with the response received from the Head Customer Care, you may escalate your concern to the Principal Nodal Officer(PNO) in pnc financial services address following ways. Please ensure you quote the reference number from your previous interaction with us, while reaching out to the PNO.

Click here to write instantly to Hema L. Venkatesh

Write to

Principal Nodal Officer,
Hema L. Venkatesh,
Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai – 600 004.

Do not forget to quote your interaction reference number and first point of contact with the bank.

You may also contact the Regional Nodal Officers appointed under the jurisdiction of the respective Banking Ombudsman. Click here for complete contact details of the Nodal Officers/Principal Nodal Officer.

To write to our Senior Management instantly, please use the below links.

To write to Country Head, Global Consumer Group Click here

To write to Head, Credit Cards & Personal Loans Click here

To write to Head, Retail Banking & NRI Business Click here

To write to Head, Home Loans Click here

For the complete list of senior management, please click here.

In the event that you do not receive any response within one month from the date you represented your complaint, or if you are dissatisfied with the response given, you may write to the Banking Ombudsman for an independent review. Please click here for details of the Banking Ombudsman scheme.

Источник: https://www.online.citibank.co.in/customerservice/home.htm