us bank bank customer service

Taking care of customers—year in, year out—isn't just our track record. It's our promise. Forever Family. We're one of America's largest family-controlled banks. Call the U.S. Bank Customer Service Center at 1-800-US-BANKS (800-872-2657). We accept calls made using relay services. · Log in now to your account and email us. BBVA bank offers checking and savings accounts, credit cards, wealth management, and other financial services for individuals and businesses.

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Accessibility at U.S. Bank

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U.S. Bank is committed to providing ready access to our products and services so all of our customers, including people with disabilities, can succeed financially.

Accessible banking: what it means

Accessibility at U.S. Bank means:

  • A strong commitment to provide a welcoming environment
  • Assistance for individuals with hearing, speech or vision impairments
  • Audio-assisted ATMs in convenient, accessible locations
  • An optimized web experience for bank account transactions that makes online and mobile banking easy for all of our customers to use
  • A commitment to make online and mobile banking easy for all of our customers to use
  • A dedicated corporate-wide Accessibility Banking Program that helps ensure our commitments to accessibility are realized

Dedicated contacts for accessibility questions

Consistent with our commitment to ADA best practices, U.S. Bank has customer service representatives and staff who can respond directly to your accessibility questions related to disabilities.

General questions about your account activity: Find answers to commonly asked account-related questions, as well as options for contacting us, by visiting U.S. Bank Customer Service for Personal Banking.

Barrier-free banking facilities

We work to keep our bank branches compliant with the standards of the Americans with Disabilities Act (ADA). We regularly review our facilities for:

  • Accessible parking spaces, walkways, entrances and lobby areas
  • Accessible teller counters, safe deposit vaults and other amenities

We welcome requests to improve all our facilities. If you have a concern about or experience difficulty in accessing any of our facilities, please contact your local U.S. Bank branch.

Find nearby U.S. Bank branch locations and hours

Talking ATMs in accessible locations

U.S. Bank maintains a network of audio-assisted ATMs that have speech output capabilities for people who are blind or visually impaired. These ATMs also meet the height and reach requirements of the ADA.

Find a Talking ATM

A friendly, accommodating environment

Our goal is to provide a welcoming environment where customers with disabilities can conduct their routine banking business without undue burden. Service animals are also welcome. Our bankers are happy to communicate by exchanging notes. We can also assist in reading bank documents and filling out forms.

We understand that our customers with disabilities may have other accessibility needs. If you have a question or concern, we welcome a call to your local U.S. Bank branch for an appointment.

Find nearby U.S. Bank branch locations and hours

Assistance for speech and hearing-impaired customers

U.S. Bank provides customer service accommodations for individuals with hearing or speech impairments. For account information and customer service, we can be reached through Telecommunications Relay Services at the contact information listed on our U.S. Bank Customer Service for Personal Banking page.

We are also happy to arrange American Sign Language interpreters for in-person meetings with bankers. Please contact your local U.S. Bank branch for assistance.

Find nearby U.S. Bank branch locations and hours

Источник: https://www.usbank.com/about-us-bank/accessibility.html

Contact US Bank Customer Service

US Bank Phone Numbers and Emails

Customer Service:

  • (800) 685-5065

    TDD All Locations

Cardmember Service:

  • (866) 311-5550

    FlexPerks® Gold, Travel Rewards and Select+ American Express® Cards

  • (800) 692-8472

    FlexPerks® Select Rewards Visa® Card

  • (877) 978-7446

    FlexPerks® Travel Rewards Visa Signature® Card

  • (844) 357-2015

    U.S. Bank Altitude Reserve Visa Infinite® Card

  • (844) 303-8122

    U.S. Bank Cash 365TM American Express® Card

  • (800) 285-8585

    U.S. Bank Cash+TM, Cash Rewards, Perks+, Platinum, College and Secured Visa® Cards

  • (888) 852-5786

    U.S. Bank Credit-Line

  • (800) 530-9454

    U.S. Bank Offer Verification

  • (888) 444-2657

    U.S. Bank Premier Line

Home Mortgage:

  • (800) 365-7772

    Customer Service

  • (877) 303-1637

    For Purchase

  • (877) 303-1640

    For Refinance

International Collect Calls:

Personal Banking General:

  • (800) 872-2657

    All Other Locations

  • (513) 632-4141

    Cincinnati Metro

  • (303) 585-8585

    Denver Metro

  • (414) 765-4636

    Milwaukee Metro

  • (612) 872-2657

    Minneapolis/St. Paul Metro, Portland Metro

  • (314) 425-2000

    St. Louis Metro

  • (800) 888-4700

    U.S. Bancorp Investments, Inc.

Retail Rewards:

  • (844) 742-5806

    Dillons REWARDS World Mastercard

  • (844) 237-0594

    Fred Meyer Rewards World Mastercard®

  • (844) 742-5807

    Fry's REWARDS World Mastercard®

  • (866) 234-4672

    Gymboree® Visa Card

  • (800) 699-2281

    Harley-Davidson® Visa Card

  • (844) 237-0596

    Harris Teeter REWARDS World Mastercard®

  • (844) 742-5808

    Harris Teeter REWARDS World Mastercard®

  • (844) 237-0593

    Kroger REWARDS World Mastercard®

  • (877) 828-4726

    Polaris® Visa® Card

  • (844) 742-5809

    QFC REWARDS World Mastercard®

  • (833) 235-0940

    Quicken® World Mastercard Card®

  • (844) 237-0595

    Ralphs Rewards World Mastercard®

  • (877) 734-8742

    REI Co-op Platinum Mastercard®

  • (877) 734-6060

    REI Co-op World Mastercard®

  • (844) 742-5810

    Smith's REWARDS World Mastercard®

Student Loans:

  • (800) 242-1200

    Existing Student Loans

Travel Rewards:

  • (866) 794-2136

    AeroMexico Visa Card

  • (800) 274-7200

    LATAM Visa Card

  • (800) 236-4012

    Radisson RewardsTM Visa Card

  • (866) 286-8472

    SKYPASS Visa Card

  • (866) 359-4771

    SKYPASS Visa Signature Card

US Bank Emails:

Accessibility

General Info

More phone numbers and emailsLess phone numbers and emails

US Bank Contact Information

Corporate Office Address:

U.S. Bank

800 Nicollet Mall

Minneapolis,Minnesota55402

United States

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US Bank Rating Based on 297 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers

Close

All 509 US Bank reviews

Summary of US Bank Customer Service Calls

759 TOTAL
CALLS

02:55 AVG CALL
DURATION

9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call US Bank Customer Service?

Cards Question:

  • “CardActivation”
  • “Never recieved my card”
  • “Card not working”

Account Question:

  • “Previous account”
  • “Cant get into my account with password”
  • “Account has been locked”

Request for Information Question:

  • “Check verification”
  • “I have a question”
  • “I need some help”

Payments and Charges Question:

  • “To same charges”
  • “Over draft charge I didn't authorize”
  • “Making a payment”

Shipping and Delivery Question:

  • “Tracking my reliacard”
  • “To get the routing number”
  • “Tracking number for delivery of card”

Employment Question:

  • “Unemployment”
  • “My unemployment was deactivated for proof of identity. On November 6 2020, I have thanks all documents pertaining my unemployment card being reactivated. Is now November 18th 2020 oh, and my card is still deactivated. I have $962.13 on my card that I”
  • “To pay off collections account”

Return/ Replace Question:

  • “Stop changing”
  • “Replacement card”
  • “I havent recievef my replacement card”

Product/ Service Question:

  • “I was in the branch in oak park where I Felt I was team up on by and Clark and supervisor I didn't like the way the two ladies talked to me very ru And Didn't cash my check and also told me to never come back the person that I work for has an account”
  • “Loan payoff”
  • “Withdraw limit”

Activation/ Cancellation Question:

  • “Cancel credit card”
  • “Activate my debit card”
  • “Need to cancel any active cards aNd order replacement”

Staff Question:

  • “Can't get any one on customer service”
  • “Customer service”

Refund Question:

  • “Refund sent to wrong routing account”
  • “Refund payment”

Other Question:

  • “Answer”
  • “Change my phone number”
  • “Fraud”

About

US Bank Privacy Policy

To read more: https://www.usbank.com/privacy/index.html

US Bank FAQ

To read more: https://www.usbank.com/en/faq.cfm

Top US Bank Services

Banking Service, Mortgage, Customer Care

Top US Bank Products

Credit Card, Account, Checking Account

US Bank Pros and Cons

Pros: Us bank complaint, Some friendly staff, Screw us bank, Are bunch of theives, No pro

Cons: Customer service, Customer service and lack of professionalism, Held my money for no reason, Are unprofessional, Customer service reps unhelpful

Related Companies

US Bancorp, Elan Financial Services, Ladco Leasing, Elavon, MoneyPass

Summary

U.S. Bank is a public financial services bank holding company. The company was founded in 1890. At the present time U.S. Bank is headquartered in Minneapolis, Minnesota. U.S. Bank operates in twenty eight U.S. states and in Canada as well. The tagline of the company is: "Other banks promise great service, U.S. bank guarantees it." U.S. Bank provides a diverse range of financial services: commercial banking, consumer banking, investment management, issuing and serving of insurance policies, credit card servicing, and so much more.

U.S. Bank has several subsidiaries such as Piper Jaffray Company and Nova Information Systems.

US Bank reviews and complaints

US Bank is ranked 163 out of 778 in Banks category

Payment Methods

VISAPayPal

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Источник: https://us-bank.pissedconsumer.com/customer-service.html

Checking and savings customer service

Your checking and savings questions, answered

Set up checking and savings.

Review our checking accounts and savings accounts to find the one that's right for you. Once you're ready follow these steps to start your application.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Products & Services from the top of the page, then choose Checking & Savings.
  2. Select Checking accounts or Savings accounts. From here you can compare account types and learn more details.
  3. Once you’ve decided on the product you’d like to apply for, select Apply now to begin the application process.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app.

  1. Select the Menu icon located in the upper left corner, then select Shop cards, loans & more
  2. Select Checking accounts or Savings Accounts. From here you can compare account types and learn more details.
  3. Once you've decided on the product you'd like to apply for, select Apply now to begin the application process. 

Direct deposit is an easy, worry-free way to have automatic deposits electronically sent to your U.S. Bank checking or savings account. 

Online banking steps:

To get started, log in to online banking and follow these steps:

  1. Obtain your account and routing number. Be aware, the routing/transit number on the bottom of a deposit ticket isn't valid.
  2. Print our direct deposit form and provide the following information:
    • Your U.S. Bank routing and account numbers
    • The account type
    • Your first and last name, and SSN (if your employer requires it)
    • Your signature, the date, and your phone number
  3. Payroll checks: Give the completed form to your payroll department and let them know you’d like to have your payroll check deposited into this account. Your employer may require a voided check. You can either place an order for checks, or contact your local branch for assistance. 
  4. Social Security checks: Give the completed form to your local U.S. Bank branch or Social Security Administration office, and let them know you'd like to have your Social Security deposited into this account. You can also visit GoDirect.gov to sign up online or call Go Direct at 800-333-1795. You'll need your SSN, as well as the account and routing number. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app.

Note: The option to create your personalized direct deposit form is only available on the U.S. Bank Mobile App. This option is not available on online banking.

If you'd like a personalized direct deposit form, follow the steps below to obtain one.  

  1. Select the account you'd like to have your funds deposited into.
  2. Choose the account menu on the left (three vertical dots) and select Account Options.
  3. Scroll and choose Get Direct Deposit Doc.
  4. Select Show Direct Deposit PDF. Personalized direct deposit forms are automatically filled out with your account details, including a check with your personal information on it.
  5. Payroll checks: Give the completed form to your payroll department and let them know you’d like to have your payroll check deposited into this account. Your employer may require a voided check. You can either place an order for checks, or contact your local branch for assistance. 
  6. Social Security checks: Give the completed form to your local U.S. Bank branch or Social Security Administration office, and let them know you'd like to have your Social Security deposited into this account. You can also visit GoDirect.gov to sign up online or call Go Direct at 800-333-1795. You'll need your SSN, as well as the account and routing number.

We offer a variety of alerts you can add to your accounts. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My alerts from the Customer Service tab located at the top, then Account Alerts.
  2. Choose the account you'd like to receive alerts for and select Add alerts.
  3. Select Add next to the one you’d like to add, choose where to send it, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, select Notifications, then Accounts.
  2. Choose the account you'd like to receive alerts for, then select the one you want to add.
  3. Toggle the Allow notification button to turn it on or off.
  4. Enter the requested details, when applicable, then toggle the buttons to choose your delivery options to complete the set up.

Additional information:

Since accounts can have multiple alerts, repeat the steps above to add more.

Upon enrollment in online and mobile banking, we'll suggest some alerts for your accounts. Enroll in all of them with one click or remove those that don't interest you.

For trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management or for U.S. Bancorp Investments accounts, you’ll need to manage your alerts on our desktop site.

You can change your name on your account by contacting a local U.S. Bank branch or call 24-Hour Banking at 800-872-2657. You'll need an updated government issued ID and legal name change documents to complete the process, such as a marriage certificate or divorce decree.

Manage checking and savings.

We make viewing the last 18 months' worth of transactions easy and convenient. Right below the account's details you'll find: 

  • Pending and completed transactions, with descriptions and amounts.
  • Account balance after deducting transactions.

Online banking steps:

To get started, log in to online banking and follow the below steps:

From the dashboard select My accounts then Choose an account. Select the desired account and your transaction history will appear. Use the directional arrows to move the pages forward and backward.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App. 

From the main page, choose the account you wish to see transactions for. Use the directional arrows to move the pages forward and backward.

Additional information:

To obtain transaction history older than 18 months:

  • Use the Advanced search to enter a date range that encompasses the transaction(s) you'd like to view.
  • View your monthly statements. 

If you have any questions or need assistance, call us at 800-USBANKS (872-2657). We accept relay calls. 

Here's how you can view your full account and routing number:

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My Accounts at the top of the page, then choose the account you'd like to view. 
  2. The last four digits of your account number and the full routing number will display in the Overview section. Select Show to view the full account number.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Choose the account you'd like to view, then select Account options.
  2. Select View account information, then Account number. Your account and routing number will be displayed in a pop-up window.

Additional information:

The option to view your full mortgage account number is only available on the usbank.com website. This option is not available on mobile baking.

  • Alternatively, your routing number is located on the bottom of your checks. It's the first set of nine numbers, on the left, and starts with a "0", "1", "2", or "3".
  • Routing numbers are determined by where your deposit account was opened, not where you currently reside. Learn more about bank routing numbers by visiting our Routing Numbers page.

If you have any questions, call us at 800-USBANKS (872-2657). We accept relay calls.


Note: Our representatives cannot provide your account number over the phone. This is to protect your personal information against fraud. 

When you're ready to order more checks or deposit slips (i.e. deposit tickets), just follow these steps:

Online banking steps:

To get started, log into online banking and follow these steps:

  1. From the menu at the top of the screen, choose Customer Service, then Self Service.
  2. Select Order Checks or Review an Order in the Deposit Accounts & Debit/ATM Cards section.
  3. Select the account you're ordering for, then Continue. This will take you to our partner site managed by Deluxe.
  4. Select Personal Products from the menu bar, then choose checks or deposit tickets.
  5. Choose from the available options provided.
  6. Select Confirm and Next to review your order, then Confirm and Checkout to continue.
  7. Scroll down and select Place Your Order.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app.

  1. Select the account you're ordering for, then choose Account options.
  2. Select Order checks, choose the account, then scroll down and select Begin order. This will take you to our partner site managed by Deluxe.
  3. Select Personal Products from the menu, then choose checks or deposit tickets.
  4. Choose from the available options provided.
  5. Select Confirm and Next to review your order, then Confirm and Checkout to continue.
  6. Scroll down and select Place Your Order.

Additional information:

We recommend each time you get to a confirmation page, review all the information before you select "Confirm". Items to review include:

  • Personal information laid out on the check
  • The check design or deposit slip selected
  • Shipping address
  • Payment information and cost

You can also order by phone by calling Deluxe at 877-838-5287 or visit any U.S. Bank branch .

There are a few things to consider before you place a stop payment on a check:

  • Payments already in process or completed can't be stopped.
  • To stop a scheduled payment, you'll need to submit your request at least three (3) business days before the scheduled payment date. 
  • You can reach us anytime at 800-872-2657.

If you'd like to proceed with placing the stop payment, follow these steps to get started:

Online banking steps:

To get started, log into online banking and follow these steps:

  1. From the top of the page, select Customer Service then Self Service.
  2. Under the deposit account menu, select Request a stop payment.
  3. Select I used a paper check, then Continue.
    • If you select I used my debit card or account number, you’ll be directed to call us to place the stop payment.
    • If you select I used my bill pay atusbank.com, you’ll be directed to the bill pay screen to cancel the payment. If you’re unable to cancel the payment online, please contact us for assistance.
  4. Choose Single check or Series of checks, enter the check information, then select Continue.
    • If you attempt to place a stop payment on a check that’s already cleared, you’ll receive a message the stop can’t be placed. You’ll have the option to stop another payment or to view your accounts.
  5. Review the stop payment details, then select Agree & submit.  A confirmation page will display when the stop payment has been successfully placed.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the Menu in the upper left corner and choose Help and services.
  2. Select Request a stop payment within the Account services section.
  3. Choose how you made the payment and select Continue
  4. Enter the check information and select Continue. (There may be a fee to place your stop payment request.) 
    • If you attempt to place a stop payment on a check that’s already cleared, you’ll receive a message the stop can’t be placed. You’ll have the option to stop another payment or to view your accounts.
  5. A confirmation page will display when the stop payment has been successfully placed.

Wiring money just got easier with new digital wire transfers. When you’re ready, choose the experience that best suits your needs.

Online banking steps:

To get started, log in to online banking and follow these steps:

  1. From the top of the page, select Transfers, External Transfers and wires then choose Send a wire.
  2. Choose the account information to pay from, enter the amount and check the date. If you want to change it, select a different day. Once complete, select Continue.  
  3. Enter the recipient's information, then select Continue.
  4. Add the routing and account number, then select Continue.
  5. Review the information. If you agree, select the checkbox next to I agree to the Wire Transfer Authorization, then select Submit.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main dashboard select Pay bills & transfer, then choose External Transfers & wires
  2. Select Send a wire transfer and choose the account you would like to pay from. 
  3. Enter the amount and choose the date you would like the wire to be sent. Once complete, select Continue.
  4. Enter the recipient’s information, routing and account number, then select Continue.
  5. Review the information. If you agree, select the checkbox next to I agree to the Wire Transfer Authorization, then select Submit.

Additional information:

  • Try our Send a wire transfer tutorial to preview how it works.
  • Troubleshooting tip: If the digital wire transfer option isn't available on your U.S. Bank Mobile App, try uninstalling, then reinstalling it. 
  • If you have any questions, call us at 800-USBANKS (872-2657). We accept relay calls.

This feature is for domestic wire transfers only. International wire transfers must be completed at a U.S. Bank branch. We encourage you to make an appointment to allow time for questions and processing.

  • Logged into the mobile app? Select Make an appointment on your dashboard.
  • Logged into online banking? Start by selecting Customer service at the top of your page, then choose Make an appointment.
  • Not logged in? Visit usbank.com, then select Locations in the upper left corner and enter your ZIP code. Select the branch you'd like to schedule an appointment at, then choose Make an appointment.

We want to make it easy for you to view copies of your checks and deposit slips. Just follow the applicable process below:

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My accounts at the top of the page. Then select the account associated with the check or deposit slip you're looking for. 
  2. On the left side of the page, select Find past checks and deposit slip images.
  3. Choose the image type (i.e., check or deposit slip).
  4. Enter the date the item posted to your account, and the check number or amount, if desired.
  5. Select Search. To open the image, select the line item.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the main menu, select Statements & Docs, then eStatements
  2. Within the Statement Options section, select Past Check or Deposit Slip Images.
  3. Select your account from the drop-down menu and choose the image type (i.e., check or deposit slip).
  4. Enter the date the item posted to your account, and the check number or amount, if desired.
  5. Select Search. To open the image, select the line item.

Additional information:

Mobile check deposit items are not available to view.
When a deposit is made at a branch, only the deposit slip image is available, not the deposit item itself.

If you don't find the images you need, call us at 800-USBANKS (872-2657). We accept relay calls.

We make it easy to activate your card. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar and then select Self Service.
  2. Select Activate Debit/ATM Card under the Debit Card & ATM Card section.
  3. Input the card information and follow the prompts to complete the activation.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu select Manage cards.
  2. Select the card requiring activation.
  3. Select Activate Card. If you have multiple cards awaiting activation, choose the one you'd like to activate and select Continue.
  4. Provide your card information and last four digits of your SSN, then select Activate.

Additional information:

Your Personal Identification Number for your debit card (PIN) arrives separately for your security. It can also be activated by making a deposit or withdrawal at any U.S. Bank ATM. If you'd like to call to activate your card. contact us at 800-236-3838.

You can easily change your four-digit ATM or debit card PIN, just follow the steps below. Please bear in mind, if you have not registered a cellular device, you need to enter your current PIN before you can select a new PIN.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. From the top of the page, select Customer Service, then Self Service.
  2. Look for the Debit Card & ATM Card section on the left side of the page and choose Reset Debit or ATM card PIN.
  3. Choose the card you'd like to reset and select Continue.
  4. Verify your identity by completing step up authentication.
  5. Enter your desired PIN, then select Save PIN.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank mobile app.

  1. Select the menu in the top left corner of the page, then select Manage Cards
  2. Choose the card you'd like to reset.
  3. Select Reset PIN.
  4. Verify your identity by completing additional authentication.
  5. Enter your desired PIN and select Save PIN.

Additional information:

If you don't have a mobile number on file and do not know your current PIN, we won't be able to verify you. We can still help, contact us at 800-USBANKS (872-2657) and speak to a representative to request a PIN mailer. A PIN mailer is a system generated number. Representatives can't set a specific PIN for you. Once you receive the mailer, you can follow the steps above to reset your PIN to a new number. We accept relay calls. 

There are times when we need to lock our card, like when it’s lost at home or if it’s left at a gas station. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My Accounts at the top of the page, then select the checking account your debit card is linked to.
  2. Select Account security on the left, then Lock or unlock card.
  3. Select Lock card or Unlock card to complete the action. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu in the upper left corner, select Manage cards.
  2. Choose the card you'd like and select Lock or unlock card.
  3. Select the toggle next to This card is unlocked or This card is locked, then select Done

For your protection, we require you to complete additional authentication to unlock your card. (e.g., one-time passcode or visual pattern).

We want to make it easy to order a new credit card. Follow the applicable process below.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select Customer service from the top of the page, then choose Self service.
  2. Within the Credit cards, charge cards, and Personal Lines section, select Order a new card, then choose the reason for the card replacement.
  3. If you have more than one card holder, choose who needs a new card, then select Continue. 
  4. Choose the shipping method and review the address. Then select Continue.
  5. Review your order details. If everything's correct, select Submit order.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the main menu, choose Manage cards, then select the credit card to replace.
  2. Select Order a new card within the Control section, then choose the reason for the card replacement.
    • You may have to scroll down to find the Control section.
  3. If you have more than one card holder, choose who needs a new card, then select Continue. 
  4. Choose the shipping method and review the address, then select Next.
  5. Review your order details. If everything's correct, select Submit. 

Additional information:

Before submitting your card order, ensure the shipping address is correct.
When a replacement card is ordered, the card number may change.

  • To ship to a different address or ensure the card number stays the same, call us at 800-285-8585. Don’t proceed to place a mobile or online order.

There may be a fee for selecting an expedited shipping method. 

Correctly filing your case is important and we appreciate you taking the time to answer questions. To file a dispute claim for an unauthorized charge, call us at 800-872-2657. We're open 24/7.

Please be aware, there's not an option to start a dispute claim using our automated phone system. To reach a representative, at the start of the call, don't enter any information or press any keys. The system will ask you three times to enter information. After the third time, remain on the line and it will automatically route your call to the next available representative.

​​​​​​​If you need to contact us in writing regarding your dispute claim, please send correspondence to:
Cardmember Service
PO Box 6335
Fargo, ND 58125-6335

If your card is missing, we can help you close and replace it. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My accounts at the top of the page, then choose the account associated with the lost or stolen card.
  2. Choose Account security on the left side of the screen, then select Report lost or stolen card.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Submit

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the account associated with the lost or stolen card, then choose Account options below your account balance.
  2. Select Manage card, then choose Report card lost or stolen.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not. Then select Next.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Report card lost or stolen.

Additional information:

  • You also have the option to lock your card so it gives you time to look for your lost card. 
  • If you see any transactions you don't recognize, call us right away at *1-866-821-8411.
  • If you don’t see multiple delivery options available, don’t be concerned. Some credit cards only offer one form of delivery. 
  • If the card needs to be delivered to a different address, you’ll need to complete this request by phone. Please call us at *1-800-285-8585 and we can assist.

*We accept relay calls.

Online banking steps:

You can add, edit or delete your travel notification by logging into online banking and following these steps:

  1. Select Customer Service, then Self Service.
  2. Look for the Travel Information section at the bottom of the page, then select Travel Notification.
  3. Select Add a trip or if there's a previously entered notification you want to modify, select Edit trip or Delete trip.
  4. Enter your trip details, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the Menu icon in the upper left corner, then select Manage cards.
  2. Select the card you'll be traveling with, then Travel notification.
  3. Select Add trip, or if there's a previously entered notification you want to modify, select Update trip or Delete trip.
  4. Enter your trip details, then select Add or Done, depending on the option chosen in step three.

Additional information:

  • Multiple trips can be added as long as the dates on each trip do not overlap.
  • If traveling both domestic and international, add two separate trips and make sure the date ranges do not overlap.

Please be aware transactions in the following countries cannot be approved due to current sanctions:

  • Cuba
  • Iran
  • Syria
  • North Korea
  • Crimea Region of Ukraine

Travel notifications can't be added more than 90 days before your travel date. If you have any questions, please call us. 

  • Consumer credit cards: 800-285-8585
  • Business credit cards: 866-485-4545

We accept relay calls.

Источник: https://www.usbank.com/customer-service/personal-banking/checking-and-savings.html

Always going above and beyond

Since 1943, we’ve helped our neighbors and communities grow and prosper. Let's see what we can do together.

More About Bremer Bank

We're here to grow together

We have deep roots in the places where we live and work, and a history of making a real-world difference in the communities we call home.

Our Community Involvement

There's more to your business than banking

Through the Bremer team’s genuine interest in learning our business, they’ve become a trusted resource and strategic partner.

Eric Halverson

CEO, Black Gold Farms

Bremer has been willing to grow with us as we’ve grown; they were strong and stable during the financial crisis when other banks struggled – and they’re a fair, high integrity bank.

Erik Saltvold

CEO, ERIK'S Bike Board Ski

Bremer took time to understand and analyze the situation, and really stepped up to the plate as a partner, as they always have over the decades we’ve been banking with Bremer.

Kindra Carlson

Carlson Dairy

Once we get a customer, we keep them. They have no reason to go in a different direction – which is the same way I feel about working with Bremer Bank, because of their level of service to us.

Hue Lien

Owner, Modern Manufacturing & Engineering

Knowledge that gives you the power

Источник: https://www.bremer.com/

Credit card customer service

Find answers about your credit card.

Your security is important to us, so we want to be sure we're talking to you. Please call us at 800-947-1444 and choose option 1 to check the status of your application.
Our hours are Monday through Friday from 8 a.m. to 5 p.m. CT.   

We make it easy to activate your card. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar and then select Self Service.
  2. Select Activate Debit/ATM Card under the Debit Card & ATM Card section.
  3. Input the card information and follow the prompts to complete the activation.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu select Manage cards.
  2. Select the card requiring activation.
  3. Select Activate Card. If you have multiple cards awaiting activation, choose the one you'd like to activate and select Continue.
  4. Provide your card information and last four digits of your SSN, then select Activate.

Additional information:

Your Personal Identification Number for your debit card (PIN) arrives separately for your security. It can also be activated by making a deposit or withdrawal at any U.S. Bank ATM. If you'd like to call to activate your card. contact us at 800-236-3838.

You can add your card to your digital wallet with the U.S. Bank Mobile App, here's how:

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

Once you are logged into your account dashboard, select the Menu icon in the upper left of the page, then choose Manage cards.
Select the card you would like to add, then choose Add to Digital wallets.

  • If the card has not been added it will give you the option to "Add to digital wallet"
  • If the card has already been added it will advise "Added"

When you enroll in the paperless preference option, you help the environment and keep your information safe. We're happy to help you sign up for electronic statements.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My Accounts at the top of the page and choose My documents
  2. Select Paperless preferences
  3. Choose one of the following: 
    • Go paperless for all eligible accounts: This will stop paper delivery of all documents you see listed. 
    • Individual accounts: Look for any accounts where the U.S. Mail button is selected and choose the Paperless button instead. 
  4. Review your account and notification preferences, then select Save

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the main menu in the upper left corner, then choose Statements & docs.
  2. Choose Paperless preferences.
  3. Choose to go paperless for all eligible accounts or select individual accounts for paperless documents. 
  4. Select Save and you're all done!

Additional information:

We offer a variety of alerts you can add to your accounts. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My alerts from the Customer Service tab located at the top, then Account Alerts.
  2. Choose the account you'd like to receive alerts for and select Add alerts.
  3. Select Add next to the one you’d like to add, choose where to send it, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, select Notifications, then Accounts.
  2. Choose the account you'd like to receive alerts for, then select the one you want to add.
  3. Toggle the Allow notification button to turn it on or off.
  4. Enter the requested details, when applicable, then toggle the buttons to choose your delivery options to complete the set up.

Additional information:

Since accounts can have multiple alerts, repeat the steps above to add more.

Upon enrollment in online and mobile banking, we'll suggest some alerts for your accounts. Enroll in all of them with one click or remove those that don't interest you.

For trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management or for U.S. Bancorp Investments accounts, you’ll need to manage your alerts on our desktop site.

We can help you add an authorized user to your credit card account.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top of the page, then choose Self Service.
  2. Within the Credit Cards, Charge Cards. and Personal Lines section, select Add Authorized User. If you have multiple credit cards, select the card you'd like to add an authorized user to. Then select Continue.
  3. Fill out the new authorized user form and select Continue to review.
  4. Review the information, then select Submit authorized user request. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the account dashboard, select the Menu in the upper left corner, then Manage cards. If you have multiple cards, select the card you'd like to add an authorized user to.
  2. Select Add authorized user from the card controls menu.
  3. Fill out the new authorized user form and select Continue to review.
  4. Review the information, then select Submit authorized user request

Additional information:

Please be aware of the following information:

  • Any request to add an authorized user to an account needs to be submitted by the account owner.
    • You'll need the authorized user's first and last name, date of birth, and SSN.
    • Middle initial is optional and there is no minimum age requirement.
  • An account may have up to seven (7) authorized users at a time.
  • The card will be sent to the address we have on file.
  • A credit report is not pulled when we process a request to add an authorized user.
  • College, Secured, and Young Adult (co-signer) credit card accounts are not eligible to add authorized users.

If you'd like to complete the process by phone or have any questions, please call us at the number on the back of your card or 800-285-8585. We accept relay calls. 

Once you’ve set up automatic payment, we'll provide you a confirmation page to review. We'll tell you when your first automatic payment will start, the autopay details that were selected, and a reminder to pay the current month's payment due. To get started, choose the experience that works best for you.

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

  1. Select Bill payments at the top of the page, then choose Pay bills & U.S. Bank accounts.
  2. Locate the account you want automatically paid, then select Show details.
  3. The details are displayed on the right side of the page. Select Autopay set up now.
  4. Provide the following information. Once done, select Start autopay. We encourage you to review the terms of service before selecting Start autopay. 
    • Amount: Choose how much to pay. Options include minimum payment, statement balance, minimum payment with extra, or other amount.
    • Date: Choose when you'd like the payment to be delivered. This is considered the day the payment is made (i.e., transaction date).
    • Account: If you have more than one account on file, select the one you'd like the payment to pull from.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select Pay bills & transfer at the bottom of the dashboard, then choose Pay a bill.
  2. Select the account you want automatically paid, then choose Autopay set up now on the next page.
  3. Provide the following information. Once done, select Start autopay. We encourage you to review the terms of service before selecting Start autopay. 
    • Amount: Choose how much to pay. Options include minimum payment, statement balance, minimum payment with extra, or other amount.
    • Date: Choose when you'd like the payment to be delivered. This is the considered day the payment is made (i.e., transaction date).
    • Account: If you have more than one account on file, select the one you'd like the payment to pull from.

How you redeem rewards depends on the type of account you have. View the rewards section of your billing statement to identify your rewards program or log into your account online and view the credit card.

If your rewards program is with U.S. Bank (e.g., Cash+, FlexPerks or Altitude), just follow the steps below to review and redeem your rewards.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My accounts at the top of the page, then choose My rewards.
  2. Choose Redeem Rewards & Access Card Benefits and follow the prompts to complete your request.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the account dashboard, select the rewards credit card to view. 
  2. Select the Rewards and Benefits tab, next to Transactions. 
  3. Select Redeem or view my rewards and follow the prompts to complete your request.

Additional information:

  • If you find you don't have the option to view or redeem rewards, your rewards program may be with a retail partner such as REI or SKYPASS. You can find their phone number on your statement and contact them to get your rewards balance and redemption options. 
  • Cash-based redemption options include a choice of a statement credit, gift card, or deposit into your U.S. Bank checking or savings account. 
  • Points-based redemption options include a choice of a statement credit, merchandise, gift cards, travel options, and more. Choose any category to browse through.

If you have any questions, please call our Rewards Center at 888-229-8864.

There's a few options available to reset your credit card PIN. Choose the one that works for you. 

Representative: If you're not sure what your PIN is, call us us at the phone number on the back of your card or at 800-285-8585 and request a PIN mailer to be sent to you. We accept relay calls.

Automated phone system: You must have your PIN mailer or the pre-selected PIN to use this option. Call 800-673-3555, listen to the menu options and enter the pre-selected PIN when prompted. We accept relay calls.

Branch/ATM: Visit us at any U.S. Bank branch or ATM. At the terminal, from the main menu, start by selecting Customize ATM, then select Change PIN. 

When selecting a PIN, be aware of the following restrictions:

  • It can't begin with a zero (0), be all nines (9999), or all zeros (0000)
  • You can't select 1234

A PIN mailer is a system generated number. Representatives can't set a specific PIN for you. Once you receive the mailer, follow the above steps to reset your PIN to a new number.

There comes a time when everyone needs additional funds. 

Online banking steps:

If you'd like to submit a request to increase your limit, just log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar, then select Self Service.
  2. Within the Credit/Charge Account section, select Request Credit Limit Increase.
    • If the credit limit request link isn't displayed, please call 800-285-8585.
  3. Choose the card you'd like to submit the credit limit increase for.
  4. Provide your income and asset information, then select Continue to housing.
  5. Answer the questions regarding housing information, then select Review my request.
    • Check the box at the top if your account has multiple owners and everyone shares the same address. If the box is checked, it won't ask the other owner's housing information.
  6. Verify the details are correct, then select Submit my request.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, select Manage Cards.
  2. Choose your card and tap Request Credit Limit Increase.
  3. Provide your income and asset information, then select Continue to housing.
  4. Answer the questions regarding housing information, then select Review my request. 
  5. Verify the details are correct, then select Submit my request.

Income and Asset Information
We're looking for the following details:

Your annual income

The joint-owner’s annual income, if applicable
Your monetary assets
The joint-owner’s monetary assets, if applicable

Housing Information
Here's what we'll ask for regarding your home. 

The combined monthly housing payment, if applicable
Example: Rent is $900 and you're responsible for one-third. The total monthly housing payment for the home is $900.

Your monthly housing payment and if you own your home
Example: Rent is $900 and you're responsible for one-third. Your monthly housing payment is $300.

Joint-owner's monthly payment and if they own the home, if applicable
Example: Rent is $900 and the joint-owner responsible for two-thirds. Their monthly housing payment is $600.

If you have any questions, call us at 800-285-8585.

We make it easy to get a cash advance from your account. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Transfers at the top of the page, then Get a cash advance. 
  2. Choose the account the funds will come from, the account they'll go to, and the amount to advance. Then select Continue.
  3. Review your request, then select Submit.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select Pay bills & transfer at the bottom of your screen, then Transfer money.
  2. Choose which account the funds will come from, the account they'll go to, enter the amount and select a date (if it's other than the same day).
  3. Review your request, then select Transfer.

Additional information:

The minimum amount you can request is $50; the maximum amount is the available credit that displays. Transferred funds will be available in the account immediately. However, transactions made on weekends, federal holidays or after 6 p.m. local time* will be processed on the next business day.

*Local time refers to the time zone in which the account was opened.

We can help you complete a balance transfer request on your account. If you'd like to pay off an account you owe funds on with another financial institution, follow the instructions below.

Online banking steps:

To get started, just log in to online banking  and follow these steps:

  1. Select My Accounts, then choose your credit card account.
  2. Select the Payments and limit drop-down on the left, then Request a balance transfer.
  3. Select View details below the offer you'd like to take advantage of.
  4. Review the Interest and fee information. If you agree, choose Select this offer at the bottom of the page.
  5. Select View balance transfer terms and conditions to review the details.
    • To exit the pop-up window, scroll to the bottom and select Close
  6. If you still agree, select the checkbox next to I agree with the balance transfer terms and conditions.
  7. Choose the payee's name from the drop-down, enter the following information, then select Continue.
    • Account number to be paid
    • The amount to transfer
    • Payment address
  8. Review your balance transfer information. If correct, choose Submit.

We are here to help. When we ask for more information about the circumstances, please answer as accurately as you can. If the case can be submitted through online/mobile banking, you'll receive a confirmation once the steps below are completed. If the dispute option doesn't appear or if you have any questions, call us at 800-285-8585 to speak with a representative.

Online banking steps:

To start a dispute, log in to online banking and follow these steps:

  1. Select the credit card the charge was made to.
  2. Locate the transaction to dispute and select More details.
  3. Select Dispute this transaction in the bottom right corner of the page.
  4. Answer the questions to help us determine the reason for your dispute, then select Continue to start your case. 

U.S. Bank Mobile App steps: 

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the credit card charge was made to.
  2. Select the disputed transaction to expand the details.
  3. Select Dispute this transaction at the bottom of the screen. 
  4. Answer the questions to help us determine the reason for your dispute, then select Continue to start your case. 

There are times when we need to lock our card, like when it’s lost at home or if it’s left at a gas station. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My Accounts at the top of the page, then select the checking account your debit card is linked to.
  2. Select Account security on the left, then Lock or unlock card.
  3. Select Lock card or Unlock card to complete the action. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu in the upper left corner, select Manage cards.
  2. Choose the card you'd like and select Lock or unlock card.
  3. Select the toggle next to This card is unlocked or This card is locked, then select Done

For your protection, we require you to complete additional authentication to unlock your card. (e.g., one-time passcode or visual pattern).

If your card is missing, we can help you close and replace it. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My accounts at the top of the page, then choose the account associated with the lost or stolen card.
  2. Choose Account security on the left side of the screen, then select Report lost or stolen card.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Submit

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the account associated with the lost or stolen card, then choose Account options below your account balance.
  2. Select Manage card, then choose Report card lost or stolen.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not. Then select Next.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Report card lost or stolen.

Additional information:

  • You also have the option to lock your card so it gives you time to look for your lost card. 
  • If you see any transactions you don't recognize, call us right away at *1-866-821-8411.
  • If you don’t see multiple delivery options available, don’t be concerned. Some credit cards only offer one form of delivery. 
  • If the card needs to be delivered to a different address, you’ll need to complete this request by phone. Please call us at *1-800-285-8585 and we can assist.

*We accept relay calls.

Online banking steps:

You can add, edit or delete your travel notification by logging into online banking and following these steps:

  1. Select Customer Service, then Self Service.
  2. Look for the Travel Information section at the bottom of the page, then select Travel Notification.
  3. Select Add a trip or if there's a previously entered notification you want to modify, select Edit trip or Delete trip.
  4. Enter your trip details, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the Menu icon in the upper left corner, then select Manage cards.
  2. Select the card you'll be traveling with, then Travel notification.
  3. Select Add trip, or if there's a previously entered notification you want to modify, select Update trip or Delete trip.
  4. Enter your trip details, then select Add or Done, depending on the option chosen in step three.

Additional information:

  • Multiple trips can be added as long as the dates on each trip do not overlap.
  • If traveling both domestic and international, add two separate trips and make sure the date ranges do not overlap.

Please be aware transactions in the following countries cannot be approved due to current sanctions:

  • Cuba
  • Iran
  • Syria
  • North Korea
  • Crimea Region of Ukraine

Travel notifications can't be added more than 90 days before your travel date. If you have any questions, please call us. 

  • Consumer credit cards: 800-285-8585
  • Business credit cards: 866-485-4545

We accept relay calls.

Credit card contact information

U.S. Bank Altitude® Reserve Visa Infinite® Card

844-357-2015

U.S. Bank Altitude® Go Visa Signature®, Altitude® Connect Visa Signature®, Cash Rewards, Perks+, Platinum, College and Secured Visa® Cards

800-285-8585

U.S. Bank Cash 365™ American Express® 

844-303-8122

U.S. Bank Premier Line
888-444-BANK

U.S. Bank Credit-Line
888-852-5786

FlexPerks® Gold American Express®, FlexPerks® Select+ American Express® and FlexPerks®  Travel Rewards American Express® Cards    
866-311-5550

FlexPerks® Select Rewards Visa® Card
800-692-8472

FlexPerks® Travel Rewards Visa Signature® Card
877-978-7446

U.S. Bank Offer Verification
800-530-9454

Servicemembers Civil Relief Act

Radisson Rewards™ Visa Card
800-236-4012

SKYPASS Visa Signature Card
866-359-4771

SKYPASS Visa Card
866-286-8472

Dillons REWARDS World Mastercard® 
844-742-5806

Fred Meyer Rewards World Mastercard®
844-237-0594

Fry’s REWARDS World Mastercard®  
844-742-5807

Harris Teeter REWARDS World Mastercard® 
844-237-0596

King Soopers REWARDS World Mastercard® 
844-742-5808

Kroger REWARDS World Mastercard®  
844-237-0593

Mariano’s REWARDS World Mastercard® 
866-230-4543

Pick ‘n Save/Metro Market REWARDS World Mastercard®  
844-237-0597

Polaris® Visa® Card
877-828-4726

Quicken® World Mastercard Card®
833-235-0940

QFC REWARDS World Mastercard® 
844-742-5809

Ralphs Rewards World Mastercard® 
844-237-0595

REI Co-op World Elite Mastercard® 
877-734-6060

REI Co-op Platinum Mastercard® 
877-734-8742

Smith’s REWARDS World Mastercard® 
844-742-5810

Источник: https://www.usbank.com/customer-service/personal-banking/credit-cards.html

We’re here for you. And yours.

Wherever you are in life,
we’ve got an online bank account designed to make it more rewarding.

All the stuff you want.

Whichever online bank account you choose, we keep the terms simple, the rewards high and the service stellar.

1%cash back on up to $3,000 in debit card purchases each month

ATM transactions, the purchase of money orders or other cash equivalents, cash over portions of point-of-sale transactions, Peer-to-Peer (P2P) payments (such as Apple Pay Cash), and loan payments or account funding made with your debit card are not eligible for cash back rewards.  In addition, purchases made using third-party payment accounts (services such as Venmo® and PayPal®, who also provide P2P payments) may not be eligible for cash back rewards.  Apple, the Apple logo and Apple Pay are trademarks of Apple Inc., registered in the US and other countries. Venmo and PayPal are registered trademarks of PayPal, Inc.

Checking Account
% APY

Annual Percentage Yield (APY). Advertised Online Savings Account APY is accurate as of XX/XX/XXXX. Applies to personal accounts only. APY may change before or after the account is opened. No minimum deposit to open.

watch your money grow Online Savings Account
X.XX% APY

Annual Percentage Yield (APY) is accurate as of XX/XX/XXXX, is subject to change without notice, and will be determined and fixed for the term at funding.  Applies to personal accounts only. A penalty may be charged for early withdrawal. Minimum deposit to open is $2,500.    

12 mo lock in long-term earnings Certificate of Deposit

None of the sneaky stuff.

We're an online bank that says goodbye to gimmicks, gotchas and fees.

No. Fees. Period. 

Outgoing wire transfers are subject to a service charge. You may be charged a fee by a non-Discover ATM if it is not part of the 60,000+ ATMs in our no-fee network.

  • No monthly fees on any account.
  • No insufficient funds or overdraft fees.

    For Discover Bank Cashback Debit, Online Savings and Money Market Accounts.

  • No minimum balance.

    For Discover Bank Cashback Debit and Online Savings Accounts.

Get help choosing an account

Discover® Cashback Debit, NerdWallet’s 2021 winner for Best Checking Account with No Monthly Fee

NerdWallet and the NerdWallet logo are trademarks owned by NerdWallet, Inc. and used with permission.

“Discover’s high-yield savings account is among the best in its online class.” 

“Discover Bank is an online bank providing one of the most attractive checking account offers in the industry. With it you can earn cash back on debit card purchases, while paying no monthly fees.”

“Most of the time, Discover Bank is on our list of the best high yield savings accounts and our list of the best money market accounts.”

"Discover Bank offers a broad range of products, including checking and savings accounts, money market accounts, and CDs with maturity dates between three months and 10 years."

Easy to find.

See which of our over 60,000 no-fee ATMs are at the stores you already frequent.

Some ATMs have limited hours and/or restricted access. You may be charged a fee by the ATM owner if you use an ATM that is not part of our no-fee network. If you encounter any issues using the ATMs displayed on this site, please contact us at 1-800-347-7000.

Make sure your search is spelled correctly. Try adding a city, state, or zip code.

ATM Finder Close

ATM FinderClose
Zelle Logo
With Zelle® your money’s making moves.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Online and from the mobile app, it’s easy to send and receive money between almost any U.S.-based bank accounts. Just enroll with your email or U.S. mobile number and you’re ready to go.

  • It’s easy to use. Send to friends, family and people you trust with a bank account in the U.S.

    Zelle enrollment is required with a U.S.-based bank account and a U.S. mobile number or email address.

  • Money moves fast. Just tell us who to pay and how much – the money’s on its way in minutes.

    Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle

    Zelle enrollment is required with a U.S.-based bank account and a U.S. mobile number or email address. Voice over IP (VOIP), prepaid mobile phone numbers, landlines and Google voice numbers are not eligible for Zelle enrollment.  Message and data charges from your carrier may apply. Transaction limitations may apply. ​

    To use Zelle with Discover, an account center registered Discover checking, savings, or money market account is required. Discover and Zelle do not offer a protection program for any authorized payments made with Zelle.​

  • You’re protected. We won’t share any of your bank account information with your recipient.
  • No fees. Whether you’re sending or receiving, Discover doesn’t charge any fees to use Zelle.

See Zelle FAQs

Easy to love.

Online banking, now as simple as everything else you do on your phone.

EASY ACCESSMOBILE CHECK DEPOSITSIMPLE TO USEQUICK VIEW

Get access to cash on the go. Just tap to find one of our no-fee ATMs near you.

Easily deposit a check into your account by snapping a photo of it with your smartphone or tablet.

For more information regarding the Discover Bank Mobile Check Deposit Service, click here.

Check on your account easily anytime. You can even skip the passcode and log in with touch or face ID.

Face ID is currently available to iOS users.

Enable Quick View to check your account balances without logging in each time.

★★★★★

★★★★★

We score out of 5 stars!

Star rating is representative of the Apple® App Store rating for the Discover mobile app and is updated daily.

App Store Google Play

Opening an online bank account couldn’t be simpler.

  1. Just give us a few basics (like address and Social Security number), and we’ll get the ball rolling for you.
  2. Make a deposit now or come back and do it later. Whatever makes it easier for you to get going on your goals.
  3. Check your email for a confirmation, and you’re on your way to the future you’ve been dreaming of.

Need help?
We've got your back.

Our friendly customer service is available 24/7.

1 (800) 347-7000 Click here to Call us at

  • 5 Online Banking Myths Debunked

    Put your online banking knowledge to the test and see if you've fallen for one of these common myths.

    “If you can manage your traditional bank’s account online via its website or app, you can manage an online-only account. It’s the same basic experience.”

    – Miguel A. Suro, founder of financial blog The Rich Miser

    Read full article

  • What is Zero-Sum Budgeting and Can It Work for You?

    If you want a thorough budget that will put every dollar to work for you, zero-sum budgeting might be the answer.

    Choosing a budgeting system is a lot like choosing the right approach to rehabbing or remodeling your home. You might spend months looking for the right contractor or figuring out how to do it yourself. The zero-sum budget, also known as the zero-based budget, can provide a holistic solution to revamping your finances.

    Read full article

  • What Happens to Mortgage Rates When the Fed Cuts Rates?

    Your guide to understanding how a Fed rate cut could impact your mortgage as a homeowner or prospective buyer.*


    *This should not be considered tax or investment advice. Please consult a financial planner or tax advisor if you have questions.

    “If the Fed drops its rate during the adjustment period, you could see your interest rate go down and, in turn, see lower monthly payments.”  

    – Emily Stroud, financial advisor and founder of Stroud Financial Management

    Read full article

Источник: https://www.discover.com/online-banking/

Best banks for customer experience

Decades ago, banks with extended branch hours and friendly phone support stood out for providing superior customer experiences. Now, financial institutions also need to dazzle you with their digital banking offerings.

While it’s more complicated for banks to juggle ever-more channels that are equal parts high-touch and high-tech, it’s easier for you to get what you need done on your own terms whenever you wish.

The most impressive banks these days will offer easy-to-use mobile apps as well as make their customer representatives available on the phone 24/7. They will also support a large ATM network in addition to newer services like Zelle and Apple Pay.

Of course, what features matter most in bank interactions will vary. You may prefer withdrawing cash at ATMs to using mobile wallets to buy stuff. You may want to speak to a human rather than a robot to get your questions answered.

But here is the good news: There are more options than ever before to meet your specific needs. We examined data from Bankrate’s bank reviews to determine the top bank providers of customer experience more broadly. These banks scored well in their mobile apps, ATM network and convenience of customer support hours and locations, among other factors. Here are the top banks.

The top banks for customer experience:

JPMorgan Chase

Chase is well-known and widely used. It is the largest bank by assets and it invests in its oldest and newest channels.

Chase supports a robust branch network and continues to expand its footprint in new markets. More recently, the bank started hosting small group events held at some of its branches. Called  “Chase Chats,” the series of live events explores financial health-related subjects, like finding ways to save more.

The bank also supports an impressive mobile banking app that has earned favorable reviews in the app stores. On the app, you can open accounts, pay bills, set up travel notifications for your cards, among other time-saving features. More recently, the app started supporting something less typical: it publishes a daily highlight of your money’s comings and goings (visuals included) in what it calls “today’s snapshot.”

Chase offers 24/7 representatives on the phone. If you prefer to avoid a wait on a 1-800 number, you can send a message to a bank representative from within the app.

The bank has won accolades for customer satisfaction in previous years. In 2018, Chase earned the highest marks of the largest banks in a J.D. Power study that analyzed customer satisfaction.

Chase earned 5 out of 5 stars for customer experience in Bankrate’s review.

Where it shines: Makes investments in digital and physical channels.

Where it could offer more: You can find banks, such as Ally Bank and Chime, with a larger ATM network elsewhere.

Wells Fargo

The San Francisco-based bank is another option for those wanting a banking experience that delivers on two fronts: Wells Fargoboasts more branches than any other bank in the U.S. and it offers a mobile app with progressive features.

Two things in particular set Wells Fargo apart in digital banking: One, the app includes a feature that helps you understand what you’re paying for and when. It’s called Control Tower and it shows you where you’ve shared your card data to get recurring services, like a gym membership or Hulu. Think of it as a reminder service. Two, the bank lets you share your data on popular apps, like Mint, in a safer and more reliable way than in years’ past.

The megabank supports 13,000 ATMs. When you use the bank’s ATMs, the screen will highlight your most common transactions, such as the amount you most often take out. The ATM screen will also wish you happy birthday when it’s your big day. You can also reach bank representatives on the phone 24/7.

Wells Fargo earned 5 out of 5 stars for customer experience in Bankrate’s review.

Where it shines: Provides progressive digital banking features and a large branch network.

Where it could offer more: It’s still recovering from a major sales scandal where customer accounts were opened without their permission.

Ally Bank

The online bank has long been recognized for its killer customer service and for good reason. Not only are bank representatives available 24/7 by phone and by live chat, but the bank establishes expectations on how long you have to wait before you even try to call them. You can find the estimated wait time on its website as well as on its mobile app.

The direct bank has also been a leader in other customer experience initiatives. For example, Ally has offered a virtual assistant in its app that lets customers ask their questions verbally (a la Apple’s Siri) or typed (a la text messaging) since 2015. You can also interact with Ally on Alexa-enabled devices to find out your account balance and get other information while your hands are tied up with cooking or something else.

While you will give up access to branches by choosing Ally, you will gain access to a larger ATM network. By partnering with Allpoint network, Ally provides free access to 43,000 ATMs. More strikingly, the bank gives you the option to put controls on your payment cards. On the mobile app, you can set spending limits, for example. If you tend to overspend, this feature might help you.

Ally Bank earned 5 out of 5 stars for customer experiences in Bankrate’s review.

Where it shines: Makes 24/7 agents available and offers a virtual assistant.

Where it could offer more: You are giving up on being able to bank at a branch.

Bank of America

The big bank offers edgier digital features, an extensive branch network and more than 16,000 ATMs — that is fewer ATMs than what Ally offers but more than what Wells Fargo makes available.

In what may be (arguably) most impressive, the bank has earned accolades as a top performer in how quickly customer problems are resolved. According to J.D. Power’s 2019 U.S. Retail Banking Satisfaction Study, Bank of America is a leader at letting customers solve their problems through self-serve channels  — no branch representative required.

At Bank of America, you will have access to a mobile app that stands out from many of its rivals. There, on the app, you can ask an automated assistant, Erica, all kinds of financial questions. You can also get warnings if and when the bank’s technology believes you are in danger of overdrafting.

If you need to visit a branch, the bank lets you schedule an appointment online.

Bank of America earned 4.8 out of 5 stars for customer experience in Bankrate’s review.

Where it shines: Supports a useful mobile banking app and excels at solving customer problems.

Where it could offer more: As a deposit customer, you won’t have access to phone agents 24/7.

Citibank

Citibank provides the kind of access you ought to expect from a big bank: It offers 65,000 fee-free ATMs in the U.S. and makes bank representatives available 24 hours a day, seven days a week over the phone. You can find banks with a larger branch footprint, but you will still have in-person options. All told, Citi supports more than 700 branches.

But it’s more striking in other customer experience areas. For example, Citibank lets everybody use its bank app *without* having to sign up for a Citi account.  In other words, you get to test a bank online before committing to it. But you won’t have access to the full menu of the bank’s mobile features until you get an account. Some of those app features include letting you: deposit checks, pay bills, turn your card off if it goes missing and click to connect to a financial adviser.

If you’re still underwhelmed by their digital products, you can play an active role in crafting future ones. Through the bank’s Canvas community, you can provide Citi input on what you want to see out of its financial products.

Citibank earned 4.6 out of 5 stars for customer experience in Bankrate’s review.

Where it shines: Offers a large ATM network and provides useful digital banking tools.

Where it could offer more: You can find banks with a larger branch network elsewhere.

PNC Bank

PNC Bank offers a robust branch network, with about 18,000 ATMs and digital tools that plenty of banks don’t have.

Since 2009, PNC has offered a mobile app for Virtual Wallet customers that comes stocked with atypical digital banking features. For example, customers can get alerts about days that they’re at risk of running out of money. PNC also supports standard mobile banking features, like mobile check deposit and sending someone money through the app.

It is among the banks going countertrend and opening branches in new markets. Beyond opening accounts and other standard transactions, PNC uses its branches to train consumers on digital banking tools.

PNC is hard at work on new ideas, too. It recently launched a startup subsidiary to test and nurture new products, including bank products.

To make it easier for customers to access cash, the bank recently expanded access to free ATMs: PNC owns 9,000 ATMs and provides access to another 9,000 ATMs at convenience stores through a partnership.

PNC Bank earned 4.6 out of 5 stars for customer experience in Bankrate’s review.

Where it shines: Supports 2,400 branches and offers digital money management tools.

Where it could offer more: You won’t have access to 24/7 customer care consultants via the phone.

Bottom line

Banks are spending a lot of time and resources to improve your banking experiences. If you want a bank that offers a highly regarded app without giving up a branch, you can find it. Do your research to find a bank that offers the features that matter most to you.

Want more feedback? Join Bankrate’s Money Masters group on Facebook to discuss.

Learn more:

 

Источник: https://www.bankrate.com/banking/best-banks-customer-experience/

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Accessibility at U.S. Bank

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U.S. Bank is committed to providing ready access to our products and services so all of our customers, including people with disabilities, can succeed financially.

Accessible banking: what it means

Accessibility at U.S. Bank means:

  • A strong commitment to provide a welcoming environment
  • Assistance for individuals with hearing, speech or vision impairments
  • Audio-assisted ATMs in convenient, accessible locations
  • An optimized web experience for bank account transactions that makes online and mobile banking easy for all of our customers to use
  • A commitment to make online and mobile banking easy for all of our customers to use
  • A dedicated corporate-wide Accessibility Banking Program that helps ensure our commitments to accessibility are realized

Dedicated contacts for accessibility questions

Consistent with our commitment to ADA best practices, U.S. Bank has customer service representatives and staff who can respond directly to your accessibility questions related to disabilities.

General questions about your account activity: Find answers to commonly asked account-related questions, as well as options for contacting us, by visiting U.S. Bank Customer Service for Personal Banking.

Barrier-free banking facilities

We work to keep our bank branches compliant with the standards of the Americans with Disabilities Act (ADA). We regularly review our facilities for:

  • Accessible parking spaces, walkways, entrances and lobby areas
  • Accessible teller counters, safe deposit vaults and other amenities

We welcome requests to improve all our facilities. If you have a concern about or experience difficulty in accessing any of our facilities, please contact your local U.S. Bank branch.

Find nearby U.S. Bank branch locations and hours

Talking ATMs in accessible locations

U.S. Bank maintains a network of audio-assisted ATMs that have speech output capabilities for people who are blind or visually impaired. These ATMs also meet the height and reach requirements of the ADA.

Find a Talking ATM

A friendly, accommodating environment

Our goal is to provide a welcoming environment where customers with disabilities can conduct their routine banking business without undue burden. Service animals are also welcome. Our bankers are happy to communicate by exchanging notes. We can also assist in reading bank documents and filling out forms.

We understand that our customers with disabilities may have other accessibility needs. If you have a question or concern, we welcome a call to your local U.S. Bank branch for an appointment.

Find nearby U.S. Bank branch locations and hours

Assistance for speech and hearing-impaired customers

U.S. Bank provides customer service accommodations for individuals with hearing or speech impairments. For account information and customer service, we can be reached through Telecommunications Relay Services at the contact information listed on our U.S. Bank Customer Service for Personal Banking page.

We are also happy to arrange American Sign Language interpreters for in-person meetings with bankers. Please contact your local U.S. Bank branch for assistance.

Find nearby U.S. Bank branch locations and hours

Источник: https://www.usbank.com/about-us-bank/accessibility.html

Alert:

Please be aware of United States Postal Service mail delivery delays that may impact timing of when you receive billing statements and notices. Local first class mail delivery time is now 3-5 days, while mail to areas outside the region is 5-7 days. As an alternative to physical mail, our customers can access information as well as initiate transactions through Online Banking and Mobile Banking, or visit an Enterprise Bank branch location near you. 

  • EZ Business Loans

    Receive a quick decision on financing up to $100,000 for your small business.

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    Free Business Checking

    Up to 200 free transactions.

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    Merchant Services Solutions

    Onsite, online and mobile solutions for a great customer experience.

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  • Run your business more efficiently

    Our suite of Cash Management solutions will help you optimize your receivables and payments processing activities.

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    Deposit Solutions

    Improve cash flow to get your funds faster.

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    Payment Processing Solutions

    Streamline and automate your payments to vendors and employees.

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  • Flexible loan options to help you purchase or refinance

    Our team of seasoned Mortgage Officers will guide you through the entire process from initial exploration of financing options to the final closing.

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    First-time home buyer programs

    We make buying your first home a little easier.

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    Home equity lines of credit

    If you're planning for a big expense, we can help.

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  • Reaching your personal savings goals

    From our Statement Savings accounts to our IRAs and Money Market Checking options, we have the right solution to help you meet your goals.

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    An interest bearing account for those 23 and under

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    Earn interest and have occasional access to your funds.

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    Financing can be critical to the success of your business. We offer a suite of business lending solutions tailored to meet your needs.

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    Acquire retail space, office buildings and industrial property.

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    Maximize cash flow to stay a step ahead of your competition.

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    We offer peace of mind as we help build and preserve your wealth.

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    Estate Planning & Trusts

    We'll help you design a sound, well-considered plan.

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    Businesses & Non-Profits

    Guidance and strategies for your organization's long-term success.

    Learn More
  • Reaching your personal savings goals

    From our Statement Savings accounts to our IRAs and Money Market Checking options, we have the right solution to help you meet your goals.

    Learn More

    Enterprising Student Savings

    An interest bearing account for those 23 and under

    Learn More

    Money Market Checking Accounts

    Earn interest and have occasional access to your funds.

    Learn more
  • Financing designed to help your business thrive

    Financing can be critical to the success of your business. We offer a suite of business lending solutions tailored to meet your needs.

    Learn More

    Commercial Mortgage

    Acquire retail space, office buildings and industrial property.

    Learn More

    Cash Management Solutions

    Maximize cash flow to stay a step ahead of your competition.

    Learn More
  • Services for individuals and families

    We offer peace of mind as we help build and preserve your wealth.

    Learn More

    Estate Planning & Trusts

    We'll help you design a sound, well-considered plan.

    Learn More

    Businesses & Non-Profits

    Guidance and strategies for your organization's long-term success.

    Learn Us bank bank customer service Business Financing

    Get up to $100,000 in quick working capital

    Learn More

    Buying a home?

    Check out our helpful set of Mortgage Calculators

    Learn More

    Bank on the go

    Download Enterprise Bank's Business and Personal Mobile Banking Apps

    Learn More

Enterprise Bank sponsors annual Coats for Kids™ Drive

Now through January 8, 2022, Enterprise Bank is collecting winter outerwear for families throughout our region as a corporate partner with Jordan’s Furniture and Anton’s Cleaners and the annual Coats for Kids™ Drive.

Read More

Recognizing Organizations that Support Veterans

During the month of November, Enterprise Bank will recognize a number of local organizations throughout our service area that support our veterans.

Read More

Enterprise Bank recognized by NHBFA

Enterprise Bank was recognized by NHBFA as their Veteran Lender of the Year.

Read More

Paycheck Protection Program (PPP) Updates

Latest Update, 11/5/21: BOOKMARK THIS PAGE FOR UPDATED RESOURCES, LINKS, AND INFORMATION.

Read More

Leaving Site Confirmation

Источник: https://www.enterprisebanking.com/

We’re here for you. And yours.

Wherever you are in life,
we’ve got an online bank account designed to make it more rewarding.

All the stuff you want.

Whichever online bank account you choose, we keep the terms simple, the rewards high and the service stellar.

1%cash back on up to $3,000 in debit card purchases each month

ATM transactions, the purchase of money orders or other cash equivalents, cash over portions of point-of-sale transactions, Peer-to-Peer (P2P) payments (such as Apple Pay Cash), and loan payments or account funding made with your debit card are not eligible for cash back rewards.  In addition, purchases made using third-party payment accounts (services such as Venmo® and PayPal®, who also provide P2P payments) may not be eligible for cash back rewards.  Apple, the Apple logo and Apple Pay are trademarks of Apple Inc., registered in the US and other countries. Venmo and PayPal are registered trademarks of PayPal, Inc.

Checking Account
% APY

Annual Percentage Yield (APY). Advertised Online Savings Account APY is accurate as of XX/XX/XXXX. Applies to personal accounts only. APY may change before or after the account is opened. No minimum deposit to open.

watch your money grow Online Savings Account
X.XX% APY

Annual Percentage Yield (APY) is accurate as of XX/XX/XXXX, is subject to change without notice, and will be determined and fixed for the term at funding.  Applies to personal accounts only. A penalty may be charged for early withdrawal. Minimum deposit to open is $2,500.    

12 mo lock in long-term earnings Certificate of Deposit

None of the sneaky stuff.

We're an online bank that says goodbye to gimmicks, gotchas and fees.

No. Fees. Period. 

Outgoing wire transfers are subject to a service charge. You may us bank bank customer service charged a fee by a non-Discover ATM if it is not part of the 60,000+ ATMs in our no-fee network.

  • No monthly fees on any account.
  • No insufficient funds or overdraft fees.

    For Discover Bank Cashback Debit, Online Savings and Money Market Accounts.

  • No minimum balance.

    For Discover Bank Cashback Debit and Online Savings Accounts.

Get help choosing an account

Discover® Cashback Debit, NerdWallet’s 2021 winner for Best Checking Account with No Monthly Fee

NerdWallet and the NerdWallet logo are trademarks owned by NerdWallet, Inc. and used with permission.

“Discover’s high-yield savings account is among the best in its online class.” 

“Discover Bank is an online bank providing one of the most attractive checking account offers in the industry. With it you can earn cash back on debit card purchases, while paying no monthly fees.”

“Most of the time, Discover Bank is on our list of the best high yield savings accounts and our list of the best money market accounts.”

"Discover Bank offers a broad range of products, including checking and savings accounts, money market accounts, and CDs with maturity dates between three months and 10 years."

Easy to find.

See which of our over 60,000 no-fee ATMs are at the stores you already frequent.

Some ATMs have limited hours and/or restricted access. You may be charged a fee by the ATM owner if you use an ATM that is not part of our no-fee network. If you encounter any issues using the ATMs displayed on this site, please contact us at 1-800-347-7000.

Make sure your search is spelled correctly. Try adding a city, state, or zip code.

ATM Finder Close

ATM FinderClose
Zelle Logo
With Zelle® your money’s making moves.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Online and from the mobile app, it’s easy to send and receive money between almost any U.S.-based bank accounts. Just enroll with your email or U.S. mobile number and you’re ready to go.

  • It’s easy to use. Send to friends, family and people you trust with a bank account in the U.S.

    Zelle enrollment is required with a U.S.-based bank account and a U.S. mobile number or email address.

  • Money moves fast. Just tell us who to pay and how much – the money’s on its way in minutes.

    Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle

    Zelle enrollment is required with a U.S.-based bank account and a U.S. mobile number or email address. Voice over IP (VOIP), prepaid mobile phone numbers, landlines and Google voice numbers are not eligible for Zelle enrollment.  Message and data charges from your carrier may apply. Transaction limitations may apply. ​

    To use Zelle with Discover, an account center registered Discover checking, savings, or money market account is required. Discover and Zelle do not offer a protection program for any authorized payments made with Zelle.​

  • You’re protected. We won’t share any of your bank account information with your recipient.
  • No fees. Whether you’re sending or receiving, Discover doesn’t charge any fees to use Zelle.

See Zelle FAQs

Easy to love.

Online banking, now as simple as everything else you do on your phone.

EASY ACCESSMOBILE CHECK DEPOSITSIMPLE TO USEQUICK VIEW

Get access to cash on the go. Just tap to find one of our no-fee ATMs near you.

Easily deposit a check into your account by snapping a photo of it with your smartphone or tablet.

For more information regarding the Discover Bank Mobile Check Deposit Service, click here.

Check on your account easily anytime. You can even skip the passcode and log in with touch or face ID.

Face ID is currently available to iOS users.

Enable Quick View to check your account balances without logging in each time.

★★★★★

★★★★★

We score out of 5 stars!

Star rating is representative of the Apple® App Store rating for the Discover mobile app and is updated daily.

App Store Google Play

Opening an online bank account couldn’t be simpler.

  1. Just give us a few basics (like address and Social Security number), and we’ll get the ball rolling for you.
  2. Make a deposit now or come back and do it later. Whatever makes it easier for you to get going on your goals.
  3. Check your email for a confirmation, and you’re on your way to the future you’ve been dreaming of.

Need help?
We've got your back.

Our friendly customer service is available 24/7.

1 (800) 347-7000 Click here to Call us at

  • 5 Online Banking Myths Debunked

    Put your online banking knowledge to the test and see if you've fallen for one of these common myths.

    “If you can manage your traditional bank’s account online via its website or app, you can manage an online-only account. It’s the same basic experience.”

    – Miguel A. Suro, founder of financial blog The Rich Miser

    Read full article

  • What is Zero-Sum Budgeting and Can It Work for You?

    If you want a thorough budget that will put every dollar to work for you, zero-sum budgeting might be the answer.

    Choosing a budgeting system is a lot like choosing the right approach to rehabbing or remodeling your home. You might spend months looking for the right contractor or figuring out how to do it yourself. The zero-sum budget, also known as the zero-based budget, can provide a holistic solution to revamping your finances.

    Read full article

  • What Happens to Mortgage Rates When the Fed Cuts Rates?

    Your guide to understanding how a Fed rate cut could impact your mortgage as a homeowner or prospective buyer.*


    *This should not be considered tax or investment advice. Please consult a financial planner or tax advisor if you have questions.

    “If the Fed drops its rate during the adjustment period, you could see your interest rate go down and, in turn, see lower monthly payments.”  

    – Emily Stroud, financial advisor and founder of Stroud Financial Management

    Read full article

Источник: https://www.discover.com/online-banking/

Contact US Bank Customer Service

US Bank Phone Numbers and Emails

Customer Service:

  • (800) 685-5065

    TDD All Locations

Cardmember Service:

  • (866) 311-5550

    FlexPerks® Gold, Travel Rewards and Select+ American Express® Cards

  • (800) 692-8472

    FlexPerks® Select Rewards Visa® Card

  • (877) 978-7446

    FlexPerks® Travel Rewards Visa Signature® Card

  • (844) 357-2015

    U.S. Bank Altitude Reserve Visa Infinite® Card

  • (844) 303-8122

    U.S. Bank Cash 365TM American Express® Card

  • (800) 285-8585

    U.S. Bank Cash+TM, Cash Rewards, Perks+, Platinum, College and Secured Visa® Cards

  • (888) 852-5786

    U.S. Bank Credit-Line

  • (800) 530-9454

    U.S. Bank Offer Verification

  • (888) 444-2657

    U.S. Bank Premier Line

Home Mortgage:

  • (800) 365-7772

    Customer Service

  • (877) 303-1637

    For Purchase

  • (877) 303-1640

    For Refinance

International Collect Calls:

Personal Banking General:

  • (800) 872-2657

    All Other Locations

  • (513) 632-4141

    Cincinnati Metro

  • (303) 585-8585

    Denver Metro

  • (414) 765-4636

    Milwaukee Metro

  • (612) 872-2657

    Minneapolis/St. Paul Metro, Portland Metro

  • (314) 425-2000

    St. Louis Metro

  • (800) 888-4700

    U.S. Bancorp Investments, Inc.

Retail Rewards:

  • (844) 742-5806

    Dillons REWARDS World Mastercard

  • (844) 237-0594

    Fred Meyer Rewards World Mastercard®

  • (844) 742-5807

    Fry's REWARDS World Mastercard®

  • (866) 234-4672

    Gymboree® Visa Card

  • (800) 699-2281

    Harley-Davidson® Visa Card

  • (844) 237-0596

    Harris Teeter REWARDS World Mastercard®

  • (844) 742-5808

    Harris Teeter REWARDS World Mastercard®

  • (844) 237-0593

    Kroger REWARDS World Mastercard®

  • (877) 828-4726

    Polaris® Visa® Card

  • (844) 742-5809

    QFC REWARDS World Mastercard®

  • (833) 235-0940

    Quicken® World Mastercard Card®

  • (844) 237-0595

    Ralphs Rewards World Mastercard®

  • (877) 734-8742

    REI Co-op Platinum Mastercard®

  • (877) 734-6060

    REI Co-op World Mastercard®

  • (844) 742-5810

    Smith's REWARDS World Mastercard®

Student Loans:

  • (800) 242-1200

    Existing Student Loans

Travel Rewards:

  • (866) 794-2136

    AeroMexico Visa Card

  • (800) 274-7200

    LATAM Visa Card

  • (800) 236-4012

    Radisson RewardsTM Visa Card

  • (866) 286-8472

    SKYPASS Visa Card

  • (866) 359-4771

    SKYPASS Visa Signature Card

US Bank Emails:

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General Info

More phone numbers and emailsLess phone numbers and emails

US Bank Contact Information

Corporate Office Address:

U.S. Bank

800 Nicollet Mall

Minneapolis,Minnesota55402

United States

Edit Business Info

US Bank Rating Based on 297 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers

Close

All 509 US Bank reviews

Summary of US Bank Customer Service Calls

759 TOTAL
CALLS

02:55 AVG CALL
DURATION

9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call US Bank Customer Service?

Cards Question:

  • “CardActivation”
  • us bank bank customer service “Never recieved my card”
  • “Card not working”

Account Question:

  • “Previous account”
  • us bank bank customer service “Cant get into my account with password”
  • “Account has been locked”

Request for Information Question:

  • “Check verification”
  • “I have a question”
  • “I need some help”

Payments and Charges Question:

  • “To same charges”
  • “Over draft charge I didn't authorize”
  • “Making a payment”

Shipping and Delivery Question:

  • “Tracking my reliacard”
  • us bank bank customer service “To get the routing number”
  • “Tracking number for delivery of card”

Employment Question:

  • “Unemployment” solana
  • “My unemployment was deactivated for proof of identity. On November 6 2020, I have thanks all documents pertaining my unemployment card being reactivated. Is now November 18th 2020 oh, and my card is still deactivated. I have $962.13 on my card that I” us bank bank customer service
  • “To pay off collections account”

Return/ Replace Question:

Product/ Service Question:

  • “I was in the branch in oak park where I Felt I was team up on by and Clark and supervisor I didn't like the way the two ladies talked to me very ru And Didn't cash my check and also told me to never come back the person that I work for has an account”
  • “Loan payoff”
  • “Withdraw limit”

Activation/ Cancellation Question:

  • us bank bank customer service “Cancel credit card”
  • “Activate my debit card”
  • us bank bank customer service “Need to cancel any active cards aNd order replacement”

Staff Us bank bank customer service “Can't get any one on customer service”
  • “Customer service”
  • Refund Question:

    • “Refund sent to wrong routing account”
    • “Refund payment”

    Other Question:

    • “Answer”
    • “Change my phone number”
    • “Fraud”

    About

    US Bank Privacy Policy

    To read more: https://www.usbank.com/privacy/index.html

    US Bank FAQ

    To read more: https://www.usbank.com/en/faq.cfm

    Top US Bank Services

    Banking Service, Mortgage, Customer Care

    Top US Bank Products

    Credit Card, Account, Checking Account

    US Bank Pros and Cons

    Pros: Us bank complaint, Some friendly staff, Screw us bank, Are bunch of theives, No pro

    Cons: Customer service, Customer service and lack of professionalism, Held my money for no reason, Are unprofessional, Customer service reps unhelpful

    Related Companies

    US Bancorp, Elan Financial Services, Ladco Leasing, Elavon, MoneyPass

    Summary

    U.S. Bank is a public financial services bank holding company. The company was founded in 1890. At the present time U.S. Bank is headquartered in Minneapolis, Minnesota. U.S. Bank operates in twenty eight U.S. states and in Canada as well. The tagline of the company is: "Other banks promise great service, U.S. bank guarantees it." U.S. Bank provides a diverse range of financial services: commercial banking, consumer banking, investment management, issuing and serving of insurance policies, credit card servicing, and so much more.

    U.S. Bank has several subsidiaries such as Piper Jaffray Company and Nova Information Systems.

    US Bank reviews and complaints

    US Bank is ranked 163 out of 778 in Banks category

    Payment Methods

    VISAPayPal

    Edit Description

    Compare US Bank To

    Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

    Источник: https://us-bank.pissedconsumer.com/customer-service.html

    Always going above and beyond

    Since 1943, we’ve helped our neighbors and communities grow and prosper. Let's see what we can do together.

    More About Bremer Bank

    We're here to grow together

    We have deep roots in the places where we live and work, and a history of making a real-world difference in the communities we call home.

    Our Community Involvement

    There's more to your business than banking

    Through the Bremer team’s genuine interest in learning our business, they’ve become a trusted resource and strategic partner.

    Eric Halverson

    CEO, Black Gold Farms

    Bremer has been willing to grow with us as we’ve grown; they were strong and stable during the financial crisis when other banks struggled – and they’re a fair, high integrity bank.

    Erik Saltvold

    CEO, ERIK'S Bike Board Ski

    Bremer took time to understand and analyze the situation, and really stepped up to the plate as a partner, as they always have over the decades we’ve been banking with Bremer.

    Kindra Carlson

    Carlson Dairy

    Once we get a customer, we keep them. They have no reason to go in a different direction – which is the same way I feel about working with Bremer Bank, because of their level of service to us.

    Hue Lien

    Owner, Modern Manufacturing & Engineering

    Knowledge that gives you the power

    Источник: https://www.bremer.com/

    Customer service for businesses

    Skip to main content

    Support whenever you need it

    Help is just one step away: Manage your accounts through our online banking platform, contact us by phone or visit your local branch.

    Do it yourself with online banking.

    With online banking, you can manage many of your checking, savings, credit card and lending accounts all on your own. You can also setup Shared Access with employees and other trusted individuals.

    Business checking and savings

    • View your account information.
    • Find past checks, deposit slips or statements.
    • Set up or change account alerts.
    • Sign up for certificates of deposit (CDs).
    • Request a new or replacement debit card.

    Business lending accounts

    • View account information.
    • Schedule and manage payments.
    • Access credit lines.

    Business credit cards

    • Add or manage employee accounts.
    • View monthly statements and pay your account.
    • View and redeem rewards (if applicable).
    • Manage account alerts.
    • Lock and unlock your account or report it lost or stolen.

    Our business bankers are here to help.

    Contact our Business Service Center or visit your local branch. For the security of your account, you’ll be asked to verify your account number, Tax Identification Number and Social Security number. Note that we’ll only provide account information to authorized account signers.

    Business Service Center


    Domestic:800-673-3555
    International:503-401-9992
    Monday through Friday
    8 a.m. to 8 p.m. CT
    Saturday
    8 a.m. to 6:30 p.m. CT

    Help for other products and services

    Most frequent inquiries

    • To check the status of your application, call 800-947-1444 and choose option 1. You’ll need to enter your Social Security number and provide other details so we can locate your application.
    • To activate your business card, follow the instructions that came with your card or call 800-720-BANK.
    • To update your PIN, call 800-285-8585.

    For all other business credit card needs, use the following customer service numbers:

    U.S. Bank Business Leverage® Visa Signature®
    866-485-4545

    U.S. Bank Business Platinum
    866-485-4545

    U.S. Bank Business Cash Rewards World Elite™ MasterCard®
    877-351-8406

    U.S. Bank Business Cash Rewards
    866-485-4545

    Radisson Rewards™ Business Visa® Card
    800-236-7546

    SKYPASS Business Visa
    866-249-3790

    SinglePoint Essentials
    866-280-3751

    U.S. Bank Payment Solutions
    800-432-9413
    Please have your Merchant ID number ready.
    For instant access to monthly merchant statements, register your account at Payment Insider.

    Financial management software
    QuickBooks™

    Business prepaid cards include:

    • U.S. Bank Focus Card
    • U.S. Bank Rewards Card
    • U.S. Bank Expense Card

    For questions about your existing business or commercial prepaid card program, email [email protected] Cardholders with questions may call the number on the back of their card.

    Источник: https://www.usbank.com/business-banking/customer-service.html

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