first citizens bank locations in trinidad

First Citizens has its network of Branches and Automated Teller Machines (ATMs) spread out across Trinidad and Tobago in convenient locations. BOG noted that FCB published a notice in the Trinidad Guardian on its decision to enter into a purchase and sale agreement with the Scotia Bank. First Citizens Bank has you covered when it comes to protecting your personal belongings in a Safety Deposit Box. Check with one of our local branches to find.

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First Citizens Bank TT

First Citizens Bank TT logoFirst Citizens Bank Trinidad & Tobago is a part of First Citizens Group, one of the leading financial services groups in Trinidad and Tobago. The Bank offers a full range of retail, corporate and merchant banking services as well as asset management, trustee and brokerage services. First Citizens Bank has an extensive retail branch network in Trinidad and Tobago with a large deployment of ATM and point of sale devices in both islands.

First Citizens has won a number of awards over the years, including Bank of the Year 2009 from the Banker Magazine, Latin Finance and World Finance and Best Bank in Trinidad and Tobago 2010 (World Finance). The Bank was also named among the top five (5) safest banks in Latin America and the Caribbean by Global Finance in 2010.
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ID: 569. Updated: 24.08.2017


BankContact InformationFirst Citizens Bank Ltd1Head Office: 80 St. Vincent Street
Port of Spain
623-2576 (Tel)
Hollis Avenue & Woodford Street
667-1523 (Tel)
Main Road
671-0695 (Tel)
Market Street Extension
665-7215 (Tel1)
665-645 (Tel2)
Southern Main Road & Noel Street
636-2237 (Tel)
West Court Branch (Mall Branch)
44 Diego Martin Main Road
Four Roads
Diego Martin
637-9537 (Tel)
Gulf City Complex
Super Pharm Building
2 South Trunk Road
La Romaine
657-9714 (Tel)
TECU House
Southern Main Road
658-1891 (Tel)
#27 Penal Rock Road
647-6273 (Tel)
Bureau de Change
Terminal Building
Piarco International Airport
669-5927 (Tel1)
669-5928 (Tel2)
62 Independence Square
Port of Spain
625-2893 (Tel1)
625-2894 (Tel2)
Park & Henry Streets
Port of Spain
623-2691 (Tel)
First Citizens Financial Centre
Movie Towne, Invaders Bay
Audrey Jeffers Highway
Port of Spain
Ph: 627-7641 (Tel)
36 Main Road
Point Fortin
648-2676 (Tel)
Point Lisas Industrial Estate
Atlantic & Orinoco Drives
Point Lisas
636-4787 (Tel)
High Street
Princess Town
655-3280 (Tel)
High & Penitence Streets
San Fernando
652-2757 how to create a facebook business ad account Eastern Main Road
San Juan
674-4896 (Tel)
Eastern Main Road
Sangre Grande
668-2208 (Tel1)
668-2209 (Tel2)
66 High Street
649-2202 (Tel)
#20-24 Eastern Main Road
663-1209 (Tel)
One Woodbrook Place
189 Tragarete Road
622-7142 (Tel)
L.P. 127
Lower Milford Road
639-1114 (Tel)
The Courtyard
Windward Road
660-6810 (Tel1)
660-6847 (Tel2)
11 Main Street
639-3111 (Tel)
First Citizens Trust & Merchant Bank1 Chancery Lane
Port of Spain
623-9091 (Tel)
  • outside of TnT, dial access number 1 plus area code 868
  • 1 - website are on the net, please see the "banks/credit unions" section on my tnt links page.
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    SWIFT Code: FCTTTTPS: First Citizens Bank Ltd, Port Of Spain, Trinidad And Tobago

    Swift Code: FCTTTTPS
    Bank Name:: First Citizens Bank Ltd
    Branch Name: Not Specified
    Bank Code: FCTT
    Country Code: TT
    Location Code: PS
    Branch Code: XXX
    Address: 62 Independence Square
    City: Port Of Spain
    County: Trinidad And Tobago

    The SWIFT code of First Citizens Bank Ltd, Port Of Spain, Trinidad And Tobago is FCTTTTPS. This branch is located in Port Of Spain, Trinidad And Tobago. The SWIFT code FCTTTTPS is used to perform wire transfer electronically between First First citizens bank locations in trinidad Bank Ltd Port Of Spain, First citizens bank locations in trinidad And Tobago and other participating branches in the world.

    Report Incorrect

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    A Closer Look at Digital-Forward Bank Customers and Digital Laggards

    The following is an excerpt from our paperCreating More Digital-Forward Customers, written to help financial institutions improve digital adoption among customers.

    A bank customer's TrueDigital Quotient is the measure of their success in completing the desired action through digital means. Knowing this number for each customer is essential to being able to meet their needs.

    But that's just part of the picture when it comes to digital adoption. Your customers -- even those with similar TrueDigital Quotients -- aren't all the same. Their individual behaviors, particularly how they engage with your digital offerings and tools, can be observed and used to sort them into groups or digital segments.

    It's in knowing both a customer's TrueDigital Quotient and their digital segment that financial institutions are able to elevate the service provided and meet each customer exactly where they are to help enable digital adoption.

    The 3 Broad Digital Segments

    There is significant variation in the types of actions and transactions customer groups carry out via digital channels. Some customers only use online or mobile banking for basic actions, such as checking an account balance, making a mobile check deposit or transferring money, but they generally prefer to interact with their bank via human channels. Gallup calls these customers, along with customers who never interact digitally, digital laggards.

    On the other end of the spectrum, digital-forwardcustomers turn to digital channels as their first choice for all of their basic banking and the majority of their complex banking, such as opening or closing an account, applying dollar bank online banking customer service a loan, or resolving a problem or issue. Digital-forward customers typically only use human channels if they can't complete their intended action in a digital channel.

    The remaining customers in the middle of the spectrum tend to use digital for many of their basic and complex banking needs but tend to turn to human channels as the complexity of their needs or actions increases.

    1. Digital laggards: Customers who never interact digitally or only use digital occasionally for basic banking and prefer human channels for most actions.
    2. Digital-forward customers: Those who use digital channels for basic and complex actions and rarely use human channels.
    3. Middle customers: Those who use a mix of digital and human channels for their basic and complex actions.

    Two-thirds of customers at banks in the top quartile of digital adoption are digital-forward -- nearly none are digital laggards. Banks in the bottom quartile of digital adoption, however, average 13% digital-forward customers and 18% digital laggards. Across the industry, the typical bank or credit union has a significant opportunity to increase digital use with seven in 10 customers.

    Custom graphic. Among industry leaders, 80% of customers are digital forward. Among top-quartile financial institutions, 66% are digital forward. Among average institutions, 31% are digital forward, and among bottom-quartile financial institutions, 13% are digital forward.

    Not every digital-forward, middle or laggard customer looks the same. Gallup partners with its clients to break down those three broad categories into more nuanced customer segments to help leaders prioritize their focus and actions.

    Banks should know what percentage of their customers are in each segment and focus on eliminating digital laggards and shifting customers' behavior toward greater digital utilization.

    So how should banks go about creating more digital-forward customers? First, let's discuss the challenges that leaders and banks must overcome.

    Common Challenges That Prevent Human Channels From Optimizing Digital Adoption

    Gallup's work with banking clients has uncovered six areas in which banks struggle to accelerate digital adoption through first citizens bank locations in trinidad channels: culture, change leadership, infrastructure, analytics, decision-making and journeys/proficiency.

    1. Culture

    • Common challenges: underuse of employees to drive digital adoption; lack of alignment among leaders and business units
    • Insights: human ("touch") channels are three times more effective in driving digital awareness than direct; four in 10 employees know what their company stands for and what makes the brand different from competitors

    2. Change leadership

    • Common challenges: significant variation in digital adoption between markets/key segments; expectations, scorecards and incentives don't support digital adoption
    • Insights: focus should be on how there's often a 20% to 30% difference in digitally active customers between markets

    3. Infrastructure

    • Common challenges: reliably creating core digital and feature adoption at scale; lack of a digital enablement organization to connect digital with lines of business and divisions
    • Insights: less than half of banking customers say their bank made them aware of the digital tools they could use; only 39% said their bank communicated how to use the tools


    • Common challenges: knowing which customers can and will adopt digital offerings; quantifying the value of a digitally engaged customer (cost and lifetime value)
    • Insights: top banks in digital adoption have more than twice the number of digital-forward customers than average banks do

    5. Decision-making

    • Common challenges: unclear decision-making authority; competing priorities along with misalignment between digital and other lines of business
    • Insights: six in 10 employees say they don't have the materials and equipment they need to do their job right (e.g., decision-making authority, access to knowledge or resources, expertise)

    6. Journeys/Proficiency

    • Common challenges: focus on attempts but not proficiency; inconsistent experience between channels
    • Insights: customers complete three in four complex actions through human channels; only 17% of banking customers are extremely satisfied with all the channels they use

    Based on our client engagements in financial services, Gallup recommends that banks create their Digital Culture and Enablement Infrastructure by implementing four pillars to accelerate digital adoption through human channels. Gallup helps banks operationalize each pillar and optimize the collaboration within and across pillars to achieve real scale and impact:

    • governance
    • change leadership and execution
    • digital enablement
    • analytics and impact

    Learn more about the four pillars and how to navigate common challenges to drive digital adoption:


    Anson Vuong is a Senior Managing Consultant at Gallup.

    Andrew Robertson is a Managing Consultant at Gallup.

    Jessica Schatz contributed to this article.

    Related Topics Include:

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    The information contained in this website is not meant first citizens bank locations in trinidad substitute qualified legal advice given by a specialist knowing your particular situation. We do not warrant or guarantee that the site will be up-to-date accurate, complete or continuous at all times. The bank directory is published solely as a courtesy. We assume no responsibility or liability for any errors or omissions in the directory.


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