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For months, PNC Bank customers have complained online that they’re having trouble using third party payment apps like Venmo.

Jim Hargreaves owns a packaging design business in Mt. Lebanon, and said he first ran into a problem last month. A customer he regularly works with received an error message when trying to pay an invoice through the app Harvest, which Hargreaves has used for months. Both Hargreaves and the customer use Pittsburgh-based PNC Bank.

A few days later, Hargreaves found his own PNC bank account was unable to connect to Venmo. When he contacted PNC customer service, he received a message saying that the difficulty may be due to “security enhancements.”

“If you are having this difficulty, you may want to explore alternative means of money movement, such as Zelle, or work directly with the third-party applications to explore other alternatives,” the message from customer service said, according to a screenshot Hargreaves provided to WESA.

Zelle is a money transfer app similar to Venmo that is owned in part by PNC Bank. In an emailed statement, a PNC spokesperson wrote that the bank is not trying to get customers to use Zelle in place of other services.

Hargreaves was frustrated by the sudden difficulty; he said he’d spent months getting accustomed to using Harvest and understanding its features.

"To abandon [it] out of the blue would be difficult,” he said.

It would also cost him more money as a business owner, Hargreaves said. He said he incurs a higher service fee when his customers pay with a credit or debit card instead of bank-to-bank transactions. The difference can be hundreds of dollars per transaction.

“Business today happens in the digital realm, and it’s important that the tools we use are able to talk to each other,” Hargreaves said. “When they stop talking to each other, problems can arise.”

Hargreaves isn't alone in having an issue re-connecting a PNC bank account directly to third-party apps. Alyssa Bush of Lincoln, Neb. said bank transfers out of her Venmo account stopped working suddenly in mid-October. 

"I called PNC and they said they couldn't really help me," Bush said. "I contacted Venmo and they said it's all on PNC."

Venmo's parent company PayPal declined to comment for this story. 

PNC’s statement also said that the company does support Venmo transactions via bank account. However, customers who have lost access must manually re-link their accounts to Venmo if they wish to keep using it.

“Our changes were made to enhance security across PNC online banking and they were not specific to any individual users.” 

Neither Hargreaves nor Bush received information about how to reconnect from PNC customer service. Bush was eventually able to reconnect her PNC account to Venmo, but she said it was advice from Venmo’s customer service, not PNC’s, that helped her reconnect.

Scores of customers have tweeted PNC's customer service Twitter asking about third-party connectivity issues. Entire threads on Reddit are dedicated to trying to solve the problem.

Chad Thornburg of Perry, Mich. closed his PNC bank account last month because of third-party connectivity issues. He uses the platform Plaid to connect to online services including Mint and Privacy. Plaid is an intermediary that allows people to connect their bank account to other services.

Thornburg said he contacted PNC customer service three times; he said they eventually responded saying that they were working on a fix to re-link PNC accounts with Plaid, though no details or timeline were shared.

"I work in I.T. so I know that when issues are typically caused by technical reasons, the issue is usually resolved quickly," Thornburg said. "This seemed like an intentional decision, not some bug or technical issue."

Thornburg said he closed his PNC account and now banks with the online-only bank Axos.

John Pitts, Plaid's policy lead, said the company became aware of issues with PNC at the end of the summer. He said Plaid is capable of working with PNC's security enhancements, but that PNC has not restored the connection between the two.

"Our technology works with PNC's security enhancements, it works with the security enhancements of banks all over the country," Pitts said. "The priority for us is making sure that consumers have choices in the apps they get to use to improve their financial lives."

Both PNC Bank and Plaid are members of the FinancialDataExchange, a financial information sharing group that sets standards for the financial technology industry. Pitts said one of the group's founding principles is that security should empower consumer control and access, not block it. He said the situation with PNC and third party apps does not sound like a great consumer experience.

"It sounds like friction," Pitts said. "It sounds like consumers being limited in their choices and having to do a lot of extra effort to get the services they want."

PNC Bank offers internet banking services and this has made it easy for customers to manage their bank accounts. Customers who have a bank account with the bank visit the website and login anytime provided they have valid login details. This guide will be covering all the steps involved in creating an online account with the bank, logging into the online account and resetting your password.

How to login

It’s easy to access your PNC Bank online account. You will need your user ID and password to login in. Follow these steps to login:

Step 1-Open https://www.pnc.com/ in your web browser

Step 2-Enter your user ID and click “login”

Step 3-Enter your password

So long as your have used the correct logins, you will be able to access your dashboard

Forgot your password?

The website has been configured in a way that you can’t access your online account if you don’t use the correct password. The good news is that you can reset the password. Follow these steps to reset the password:

Step 1-Go back to the bank’s homepage and click “forgot user ID or password”

Step 2-Click “start reset password”

Step 3-Enter your online banking user ID, social security number or tax identification number, full PNC account number, and click “next”

The Bank will generate a new password and send to your email address

How to enroll

These internet banking services are available to customers only. The advantage is that these services are free to enroll and customers can access their online accounts anytime. Follow these steps to login:

Step 1-Visit the Homepage and click “enroll in online banking”

Step 2-Click “get started”

Step 3-Enter your social security number, PNC Online & Telephone Banking Account Access PIN or PNC Visa^® Debit Card PIN*, PNC account number and click “next”

Manage your PNC Bank online account

Here are the benefits of having an online account with the bank:

• You can make payments, including paying your bills
• Access to your eStatements
• You can check your transaction history
• You can transfer money between accounts

PNC Bank Review

PNC Bank is a subsidiary of PNC Financial Services Group, Inc and has been providing financial services for more than 150 years. As of 31^st December 2016, the bank has assets of approximately $366 billion and deposits of about $249 billion.

PNC Bank operates in 19 states in the United States and has 9,024 ATMs and 2,520 branches. It is the 5^th largest bank in the United States by number of branch offices, 6^th largest by deposits, 9^th largest by total assets and 4^th largest in number of Automatic Teller Machines.

In this PNC Bank review, we will provide you with an overview of the banking services and products offered by PNC Bank.

Products and services offered by PNC Bank

There are many options at PNC Bank, which is anyway good for customers who are looking for a broad range of lending services and deposit accounts. Some of the most popular products offered by PNC bank include:

• Checking accounts-PNC Bank offers a range of checking account with overdraft options and online banking services. There are three checking options to choose from. Their mobile banking option makes it easy for them to manage their accounts from the comfort of their homes and the bank also reimburses ATM fees for its customers.
• Savings account-The bank offers a range of saving accounts, including savings accounts for your children to learn the importance of saving money. The bank also offers traditional saving and money market account options. Any customer should be able to find a bank account that meets their needs.
• Certificate of Deposit accounts (CD)-The bank also offers CD accounts with a minimum 90-day term and minimum balance of $1,000. To earn high CD rates, customers have the option for a longer Certificate of Deposit term.
• Auto loan-The bank’s auto loans make it easy to finance a loan, whether you are buying from a private seller or dealer. You will hear from the bank the same day whether the loan has been approved or not. The rates are competitive and the process is easier to manage.
• Mortgages- The bank also offer traditional mortgages as well as refinance option and customers can also get a home equity loan through the bank. The mortgage rates offered by the bank are competitive with the current market rates. The bank offers a closing date guarantee and gives its customers a pre-approval if they are ready to look for a house

Benefits

• One of the main advantages of banking with PNC bank is the many locations across the Eastern part of the U.S. The convenience that comes with having regular access to your bank accounts is truly appealing, particularly when you need access to a branch or ATM while traveling. The bank’s mobile application also makes it easy for you to manage your bank accounts from anywhere in the world.
• Another benefit is the policy of ATM fees refunding with certain accounts since the savings can simply add up, particularly when you travel extensively for business. The bank’s customer service has also received good reviews from its customers.

Downsides

PNC Bank is a large bank in the United States, and this means that you may experience difficulty in getting the same level of customer support and the attention that you would get at a local credit union or small local bank. Reviews on commercial account are also more mixed when compared to reviews of personal accounts. Your banking experience will be influenced largely by the main bank branch and whether you like the mobile app provided by the bank or not.

Conclusion

It goes without saying that PNC Bank is a highly recommendable bank. Being a large bank, it is ideal for those who want easy access to their accounts across the country. And the refundable ATM fee is attractive and most depositors are required to meet their minimum balance requirements in order to qualify for this particular option. The fast response on loan applications as well as competitive interest rates on the bank’s mortgage and auto loan products makes it easy to find financial help when you need it.

For those looking for a small bank that will give you a hometown feel, then you may have to look somewhere else. However, if you are looking for a basic bank with many locations then you should consider this bank.

PNC Bank offers internet banking services and this has made it easy for customers to manage their bank accounts. Customers who have a bank account with the bank visit the website and login anytime provided they have valid login details. This guide will be covering all the steps involved in creating an online account with the bank, logging into the online account and resetting your password.

How to login

It’s easy to access your PNC Bank online account. You will need your user ID and password to login in. Follow these steps to login:

Step 1-Open https://www.pnc.com/ in your web browser

Step 2-Enter your user ID and click “login”

Step 3-Enter your password

So long as your have used the correct logins, you will be able to access your dashboard

Forgot your password?

The website has been configured in a way that you can’t access your online account if you don’t use the correct password. The good news is that you can reset the password. Follow these steps to reset the password:

Step 1-Go back to the bank’s homepage and click “forgot user ID or password”

Step 2-Click “start reset password”

Step 3-Enter your online banking user ID, social security number or tax identification number, full PNC account number, and click pnc online banking login pnc bank user id src="https://www.login-bank.org/wp-content/uploads/enroll-3-10.png" alt="enroll-3" width="1178" height="655">

The Bank will generate a new password and send to your email address

How to enroll

These internet banking services are available to customers only. The advantage is that these services are free to enroll and customers can access their online accounts anytime. Follow these steps to login:

Step 1-Visit the Homepage and click “enroll in online banking”

Step 2-Click “get started”

Step 3-Enter your social security number, PNC Online & Telephone Banking Account Access PIN or PNC Visa^® Debit Card PIN*, PNC account number and click “next”

Manage your PNC Bank online account

Here are the benefits of having an online account with the bank:

• You can make payments, including paying your bills
• Access to your eStatements
• You can check your transaction history
• You can transfer money between accounts

PNC Bank Review

PNC Bank is a subsidiary of PNC Financial Services Group, Inc and has been providing financial services for more than 150 years. As of 31^st December 2016, the bank has assets of approximately $366 billion and deposits of about $249 billion.

PNC Bank operates in 19 states in the United States and has 9,024 ATMs and pnc online banking login pnc bank user id branches. It is the 5^th largest bank in the United States by number of branch offices, 6^th largest by deposits, 9^th largest by total assets and 4^th largest in number of Automatic Teller Machines.

In this PNC Bank review, we will provide you with an overview of the banking services and products offered by PNC Bank.

Products and services offered by PNC Bank

There are many options at PNC Bank, which is anyway good for customers who are looking for a broad range of lending services and deposit accounts. Some of the most popular products offered by PNC bank include:

• Checking accounts-PNC Bank offers a range of checking account with overdraft options and online banking services. There are three checking options to choose from. Their mobile banking option makes it easy for them to manage their accounts from the comfort of their homes and the bank also reimburses ATM fees for its customers.
• Savings account-The bank offers a range of saving accounts, including savings accounts for your children to learn the importance of saving money. The bank also offers traditional saving and money market account options. Any customer should be able to find a bank account that meets their needs.
• Certificate of Deposit accounts (CD)-The bank also offers CD accounts with a minimum 90-day term and minimum balance of $1,000. To earn high CD rates, customers have the option for a longer Certificate of Deposit term.
• Auto loan-The bank’s auto loans make it easy to finance a loan, whether you are buying from a private seller or dealer. You will hear from the bank the same day whether the loan has been approved or not. The rates are competitive and the process is easier to manage.
• Mortgages- The bank also offer traditional mortgages as well as refinance option and customers can also get a home equity loan through the bank. The mortgage rates offered by the bank are competitive with the current market rates. The bank offers a closing date guarantee and gives its customers a pre-approval if they are ready to look for a house

Benefits

• One of the main advantages of banking with PNC bank is the many locations across the Eastern part of the U.S. The convenience that comes with having regular access to your bank accounts is truly appealing, particularly when you need access to a branch or ATM while traveling. The bank’s mobile application also makes it easy for you to manage your bank accounts from anywhere in the world.
• Another benefit is the policy of ATM fees refunding with certain accounts since the savings can simply add up, particularly when you travel extensively for business. The bank’s customer service has also received good reviews from its customers.

Downsides

PNC Bank is pnc online banking login pnc bank user id large bank in the United States, and this means that you may experience difficulty in getting the same level of customer support and the attention that you would get at a local credit union or small local bank. Reviews on commercial account are also more mixed when compared to reviews of personal accounts. Your banking experience will be influenced largely by the main bank branch and whether you pnc online banking login pnc bank user id the mobile app provided by the bank or not.

Conclusion

It goes without saying that PNC Bank is a highly recommendable bank. Being a large bank, it is ideal for those who want easy access to their accounts across the country. And the refundable ATM fee is attractive and most depositors are required to meet their minimum balance requirements in order to qualify for this particular option. The fast response on loan applications as well as competitive interest rates on the bank’s mortgage and auto loan products makes it easy to find financial help when you need it.

For those looking for a small bank that will give you a hometown feel, then you may have to look somewhere else. However, if you are looking for a basic bank with many locations then you should consider this bank.