citibank credit card enquiry phone number

Citi customer service representatives are available to answer your questions and help you find what you need. Citibank · Citi Cards · Citi Private Bank. Our checking and savings accounts, credit cards, mortgages, personal and business loans, and financial planning help Man Smiling While Looking at Phone. Citibank Credit Cards Customer Care No. 18 Toll free Number(s): All India Number(s). 18(24*7 support-.

: Citibank credit card enquiry phone number

5 interest rate savings account

Citibank credit card enquiry phone number -

Welcome to TD Bank Personal Banking

Community means family.

I think that's what it's turned into.

I'm going to cry.

I don't know why.

Alright, your turn to talk.

Hey everybody.

Sam from Bonn Place Brewing Company here, and this is my wife.

I'm Gina.

Bethlehem is one of the greatest steel towns in America.

When manufacturing had a downturn Bethlehem had to reinvent itself.

When I first met Sam and Gina, they had this dream that they wanted to accomplish.

When we first signed our lease on this building, people were questioning it, like "you sure you want to open a brewery on the south side of Bethlehem in the current climate?"

We were certain that it was ready for what we wanted to do.

We needed a bit of help to get this place opened...and everybody needs help.

When anybody ever comes to us and says, "We need help. What can we do? We don't know how to get through this red tape."

We say, "This is what we did. This might help you."

We even went to City Hall for someone once.

This is the community we can change.

What we can change is right here and right now.

Sam and Gina are very passionate about working with women entrepreneurs.

It's hard to start a business.

One thing Sam and Gina have been able to achieve is share the lessons they've learned with other business owners and convince them, "hey, it actually is possible."

We want to see businesses succeed with the opportunities that we've had.

So what better way than to mentor them.

We're all in this together, and it's the bigger picture.

Bonn Place is a catalyst for the regrowth of this community.

They're also now helping other young entrepreneurs get started.

Sam and Gina sat down with us and gave us tips and tricks of what to do to get started.

We had this idea.

And they believe in us.

How much they're committed to the growth of Bethlehem as a whole.

That's the real story.


They are the last two people who would want this bestowed upon them, but they are the most deserving.

So we all want to gather here today and say thank you, because we value everything that you put into Bethlehem.

There's a little bit more.

So, the contribution we made to a female entrepreneurship program, in your name.

We're absolutely thrilled.

Next year, with this gift, we're going to be able to serve even more women entrepreneurs.

The integrity of this community is real strong.

This is just the beginning.



For account information and service needs, please contact us at 1-800-248-4226, 1-800-945-0258 TDD/TTY (Banking) or 1-800-950-5114, 1-800-325-2865 TDD/TYY (Citi Cards).


Citi Disabled Veterans Mortgage Relief Program
Phone: 1-866-272-4749

CitiMortgage Benefit Program
For military members purchasing a home or refinancing an existing mortgage:
Phone: 1-800-353-7989

Citi Relocation Program
For military members relocating due to PCS orders, eligible clients have two options: Relocation assistance with closing of a new mortgage or assistance with current mortgage.
Phone: 1-800-925-5319

Citi Homeowner Assistance Team
Phone: 1-866-272-4749

Citi Customer Service

No matter where in the world you find yourself, you need to know your bank, credit card or mortgage is working for you - and your family. Our customer service representatives are ready - 24/7 - to answer your questions and solve your problems. You can even call us collect. Check the link below to make sure that when you have to go at a moment's notice, you have the right product behind you.

For credit cards, mortgage and other banking products from Citi:

Customer Service
Contact us at 1-877-804-1082
Outside the U.S. (call collect) 1-605-335-2222
TTY: 1-800-325-2865
Note: TTY/TDD phones services for the hearing impaired.

Learn more

To request Servicemembers Civil Relief Act (SCRA) status

The Servicemembers Civil Relief Act (SCRA) provides various protections to our US servicemembers around certain financial obligations, like credit card debt, mortgage payments and more. If you're entering the military or going on active duty, let us know. Call us at 1-877-804-1082 or if outside the U.S. (call collect) 1-605-335-2222.

You may also email, fax, mail or overnight/express delivery to the fax number and address listed below. Please make sure you also send us the proper documentation – this could include a copy of your written Department of Defense (DoD) orders, a letter from your commanding officer, or any other document that the DoD deems a substitute for official orders. For credit cards, mortgage and other banking products from Citi:

Citi Customer Service
P.O. Box 790398
St. Louis, MO 63179
Fax: 1-866-533-0503
[email protected]

Home>Service Channels>CitiPhone
Operate your account using CitiPhone Banking
Control your personal finances anywhere, anytime with our 24-hour CitiPhone service.
BenefitsFeaturesHow to Apply
Citiphone offers you the service 24-hours a day, 7-days a week for immediate assistance.
Citiphone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880* / 86-20-38801267.
For credit card holders, please call us at 400-821-1880* / 86-21-38969500.
*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
For credit card holders, if you are calling from other parts of the world,please calll us from 86-21-38969500.
  • Information Enquiry: Provide latest investment information for product and service offering, branch information, interest rate and foreign exchange rate.
  • Account Information Enquiry: Access account informaiton (Saving account, Time Deposit, Investment and Loan), such as account balances and transaction details on your statement.
  • Banking Services: Conduct general banking transactions, such as setting up a new account for a Citibank Shanghai branch customer, applying for a demand draft/manager's check, renewing time deposits and transferring funds among your accounts.
  • Change telephone banking password and other account services.
  • Debit Card related services.
  • Latest information for marketing campaigns and Citibank Market Commentary.
  • Other services: Request a checkbook balance and statement.
  • Contact a Citibank Professional.
CitiPhone Banking gives you the power to control your banking from anywhere, anytime, simply by dialing 800-830-1880/ 86-20-38801267*.
For credit card holders, please call us at 400-821-1880* / 86-21-38969500.
*This is our 24-hour hotline within mainland China. If you are calling from other parts of the world. Please calll us from 86-20-38801267.
* For credit card holders, if you are calling from other parts of the world. Please calll us from 86-21-38969500.

Contact Citibank Customer Service

Citibank Phone Numbers and Emails

Toll-Free Number:

  • (833) 971-1191

    Citi's Privacy Hub

Customer Service:

  • (855) 839-6250

    Citi Private Bank Customers

  • (877) 309-0914

    Citigold Private Client International

  • (813) 604-3080

    Citigold Private Client International

  • (866) 405-4036

    Citigold® Banking

  • (866) 637-9042

    Citigold® International

  • (813) 604-3006

    Citigold® International Outside the U.S.

  • (800) 950-5114

    Citi® Cards

  • (800) 947-9100

    Citi® Cards español

  • (877) 343-4118

    Costco Credit Card

  • (800) 248-4638

    For a new mortgage or refinance

  • (800) 667-8424

    For existing mortgage accounts with Citi

  • (866) 213-0890

    Global Executive Banking

  • (813) 604-3290

    Global Executive Banking Outside the U.S.

  • (800) 568-8555

    International Personal Banking

  • (813) 604-3000

    International Personal Banking Outside the U.S.

  • (855) 839-6253

    Mortgage and Home Equity

  • (800) 374-9700

    Online Banking Support

  • (877) 693-0372

    Online Banking Support TTY

  • (800) 685-0935

    Personal Loans

  • (800) 870-1073

    Private Bank

  • (210) 677-3781

    Private Bank Outside the U.S.

  • (800) 695-5911

    Retirement Services

  • (800) 788-6775

    Retirement Services TTY

  • (800) 360-2484

    Servicio al cliente español

  • (800) 945-0258

    Servicio al cliente español TTY

Accounting/ Billing:

  • (800) 745-1534

    Apply for an Account and Check your Application Status

  • (800) 992-9833

    Apply for an Account and Check your Application Status TTY

  • (866) 513-7802

    Citi Private Bank CitiBusiness Accounts

  • (888) 967-8200

    Citigold® Banking

  • (888) 201-4523

    Citi® Cards

Business Customer Service:

  • (855) 505-2484

    Citi Online for Small Business

  • (800) 285-1709

    CitiBusiness Online Support

  • (877) 528-0990

    Small Business Banking

  • (800) 788-0002

    Small Business Banking TTY

General Info:

  • (800) 283-7918

    Automatic assistance

Investors/ Franchasing:

  • (212) 559-5091

    Fixed Income Investor Relations

  • (212) 559-2718

    Investor Relations


  • (833) 971-1191

    Citi's Privacy Hub

  • (833) 399-0014

    Personal Information


  • (305) 347-1498

    Latin America

  • (212) 559-1000

    North America Citi operator

  • (212) 793-0710

    North America U.S. related inquiries

  • +8 522 868 7668

    Asia Pacific

  • +44 207 508 2352

    Europe, Middle East, Africa

  • +8 136 776 5112


  • +52 552 262 3911


Technical Support:

  • (877) 836-9132

    Citi Private Bank Online

Citibank Emails:


Customer Service

Emergency/ Hotline

Ethics Hotline

Investors/ Franchising

Fixed Income Investor Relations, Investor Relations, Shareholder Relations


Citigroup Document Services

More phone numbers and emailsLess phone numbers and emails

Citibank Contact Information

Corporate Office Address:

Citigroup Inc.

388 Greenwich Street,

New York,New York10013

United States

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Citibank Rating Based on 289 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers


All 604 Citibank reviews

Summary of Citibank Customer Service Calls


04:02 AVG CALL


Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Citibank Customer Service?

Account Question:

  • “Account”
  • “Trying to open up a account”
  • “Received checks for an acct I don't have”

Cards Question:

  • “Haven't received my pin”
  • “Lost card”
  • “Making sure my card is activated”

Payments and Charges Question:

  • “Overcharged”
  • “Deposit”
  • “Billing question”

Request for Information Question:

  • “I need to know citibank main branch in los angeles ca”
  • “How do I dispute a charge on my account?”
  • “Checking on an account ending four 4488”

Product/ Service Question:

  • “Paperwork”
  • “Waiting on paper working to be sent to me. Has it been sent”
  • “Work”

Shipping and Delivery Question:

  • “Never received credit and ready for small claims”
  • “I have not received my card”
  • “I did not get my card”

Activation/ Cancellation Question:

  • “To activate my card and set up online banking”
  • “To cancel my credit card”

Refund Question:

  • “Missing refund”
  • “Refund”

Staff Question:

  • “Agent hung up on me very rude”
  • “Terrible customer service”

Return/ Replace Question:

Website/ Application Question:

  • “Application status”
  • “Discussing about preapprived application credit with no annually fee as promotion”

Other Question:

  • “Verify check”
  • “Open acount”
  • “Banking”


Top Citibank Services

Customer Care, Banking Service, Money Transfer

Top Citibank Products

Account, Credit Card, Checking Account

Citibank Pros and Cons

Pros: When they used to keep their word, Friendly personnel, Access of customer support through web site, 000zer0, Politeness of staff

Cons: Poor customer service, Unhelpfullness, Customer sercive, Not taking responsiblity, Disdain for middle class

Related Companies

Citigroup, Red Roof Inn, Citicards, CitiMortgage, CitiFinancial Auto


Citibank is a wholly owned subsidiary of Citigroup financial bank holding company. The bank was established in 1812 as the Citibank of New York and is headquartered in New York City, New York. The tagline of the bank is: "Let us get it done". It was the very first bank in the US that established its foreign department and foreign banking office in Buenos Aires, Argentina. At the present time Citibank is one of the top international banks. As a part of Citigroup, one of the largest companies in the world, Citibank provides a number of consumer and corporate banking services. The largest shareholder of Citibank is prince Al Waleed bin Talal of Saudi Arabia. According to the holdings, Citibank became the largest bank in the USA.

Citibank reviews and complaints

Citibank is ranked 165 out of 778 in Banks category

Area Served

Worldwide, USA

Payment Methods


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4 Replies to “Citibank credit card enquiry phone number”

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  2. It says I have to have $5000 first for me to receive a payment .How can I receive that with out requesting or is it talking about my local bank account balance please help me.

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