how to pay my xfinity bill over the phone

Pay your bills in person, online or by phone with WU bill payment services. From your car payment to your utilities and mortgage, paying bills with. Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more. I dropped Comcast phone service over a year ago. Bought me MajicJack dongle and service. *Yearly* (not monthly) cost for MajicJack phone service. how to pay my xfinity bill over the phone

How to pay my xfinity bill over the phone -

Comcast’s bills are going up, and that means many customers of its Xfinity digital cable service will be receiving higher bills, too.

The company recently started notifying subscribers in Colorado of impending price changes that kick in next month. The biggest of these will be a substantial increase in the “broadcast TV fee.” For most subscribers in Colorado that fee is going up to $13.65 per month from $8.70. That’s a 57% jump. It adds up to $59.40 in additional charges per year. The rate increase was first reported by the Colorado Sun last week.

The reason Comcast officials are giving for the bump is skyrocketing costs to carrying programming from networks. Specifically, the broadcast TV fee in the Denver market pays for ABC, NBC, CBS and Fox. Comcast claims that, across the company, its broadcast retransmission costs have gone up more than 1,350% since 2010. It is passing some of that cost on to customers, officials say. The provider claims the increasing cost of doing business with networks is driving up competitors’ prices too, including streaming services like Hulu+ Live and YouTube TV.

“Rising programming costs – most notably for broadcast TV and sports – continue to be the biggest factors driving price increases for all content distributors and their customers. While we absorb some of the increased programming costs, they have a significant impact on the cost of our services,” Leslie Oliver, a spokeswoman for Comcast’s mountain west region, said in an email.

There is a price decrease coming for Comcast customers next month, too, but it’s likely some won’t be happy about it. Because the provider is not carrying Denver-based Altitude Sports Network, the regional sports channel that airs most Denver Nuggets and Colorado Avalanche games, its “regional sports network fee” is going down from around $8 per month in most Colorado markets to approximately $6.75, a $15 drop over the course of a full year.

Since September, the company had been providing a credit to customers on their bills for the missing Altitude channel. Decreasing the sports network fee is a sign the company does not foresee reaching a resolution with Altitude anytime soon. Earlier this month, officials with Altitude said stalled negotiations with the cable provider haven’t restarted. Altitude is also unavailable through Dish Network right now, but in that case the two sides are talking, according to Altitude officials.

Related Articles

Comcast’s broadcast TV fee increase is impacting its customers across the country. The average bill nationally will go up 3.6%, according to company officials.

Источник: https://www.denverpost.com/2019/12/17/colorado-comcast-cable-bill-increase/

If you want to keep Verizon’s network but lower your monthly cell phone bill, Xfinity Mobile offers one of the best wireless deals right now.

Smartphone data plans including 5G access now start at just $15 a month with Comcast’s Xfinity Mobile.

What Is Xfinity Mobile? Here’s What You Need to Know!

This service is only available to Xfinity internet customers. In this article, we’ll review everything you need to know if you’re thinking about switching to Xfinity Mobile.

Network Coverage

Xfinity Mobile customers get access to Verizon’s LTE network and 5G service in select cities nationwide.

A unique feature of Xfinity Mobile is that it provides access to millions of Wi-Fi hotspots across the country. When you connect to one of them, you don’t use cellular data. That’s one way this service can save you money.

During my two years as a customer, those Wi-Fi hotspots helped me keep my average data usage below 1GB per month. Overall, I was pleased with the call, text and data performance.

Before you make the switch, verify that coverage is strong where you live. Here’s a link to Xfinity’s coverage checker.

Plans and Pricing

You must have internet service through Xfinity to sign up for the mobile deal. Subscribers get unlimited nationwide talk and text, and there are no activation or line access fees on up to five lines.

Xfinity By the Gig Plan Pricing

GigsPrice Per Month
1 GB$15
3 GB$30
10 GB$60

Xfinity Unlimited Plan Pricing

LinesPrice Per Month
1$45
2$80
3$100
4$120

With the By the Gig plan, data can be shared across all lines if you have family or friends on the account.

Flexible plan options differentiate Xfinity Mobile from its competitors. Customers can switch from By the Gig to Unlimited data during their billing cycle at no additional charge.

Also, accounts with multiple lines of service can mix-and-match By the Gig and Unlimited data options.

International service is available in more than 200 countries. See the rates here.

Tip: Try this calculator to see how much you can save by switching from your current plan.

Mobile Hotspot 

More and more low-cost cell phone service providers allow you to use your phone as a mobile hotspot including Xfinity Mobile. But your speeds will vary depending on the plan you choose:

  • Unlimited: 600 Kbps mobile hotspot speeds
  • By the Gig: 4G LTE mobile hotspot speeds

By the Gig customers get faster speeds, but using a phone as a mobile hotspot on this plan counts toward your monthly data allotment. That could result in a higher bill.

On the other hand, those on the Unlimited plan will have to settle for slower speeds for hotspot-powered devices.

How slow is 600 Kbps exactly? Xfinity Mobile says Unlimited plan subscribers who use mobile hotspot should be able to check email and browse the web, but streaming video or music may result in buffering.

Video Streaming

Video streaming quality will also depend on which Xfinity Mobile data plan you choose.

If you sign up for the Unlimited plan, the resolution is set to 480p when you’re using cellular data. To watch a video in HD resolution (720p for phones, 1080p for tablets), you can buy an HD Pass for $20 a month per line.

In addition to improved video resolution, HD Pass includes better cell phone service during times of congestion.

For customers on the By the Gig plan, streaming in HD resolution is standard. But if you don’t need HD streaming, you can turn on Data Saver to limit data usage and keep your bill under control.

Here’s a tip: With either plan, connect to Wi-Fi to stream in high-definition without using cellular data.

Phone Selection

Xfinity Mobile now lets you bring your own Apple iPhone, Samsung Galaxy or Google Pixel device to the service. Follow this link to check phone compatibility.

If you prefer, you can purchase a phone from Xfinity Mobile. Options include:

  • Apple iPhone 12
  • Apple iPhone SE
  • Apple iPhone 11
  • Samsung Galaxy Note20 5G
  • Samsung Galaxy S20+5G
  • Samsung Galaxy A51
  • Google Pixel 4a
  • Motorola moto g power

Xfinity Mobile sometimes offers phone deals, like up to $250 off when you activate a new line and transfer your number. Check Xfinity Mobile’s website for the latest deals.

In addition to phones, tablets and smartwatches are available for sale.

Customer Service

You can get started with Xfinity Mobile 100% online, but visiting your local Xfinity Store is also an option. Customer support is available over chat, text or by calling (888) 936-4968.

The Xfinity Mobile app is easy to use. It lets customers manage payment information, view data usage and switch plans.

Final Thoughts

By the Gig and Unlimited plans from Xfinity Mobile are priced competitively, but they don’t take into consideration the cost of internet service. After all, you must have an Xfinity internet account to sign up.

If you have Xfinity Mobile and later cancel internet service, you’ll have to pay a line access fee.

For that reason, I recommend this service for people who are happy with their Xfinity internet service and don’t plan to move out of an area where it’s offered in the near future.

If you’ve tried Xfinity Mobile, scroll down to the comments and leave your customer review below!

This article was originally written by Michael Timmermann and published on October 3, 2017.

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Источник: https://clark.com/technology/xfinity-mobile-lowered-cell-phone-bill-comcast/

Learning how to lower your Xfinity bill isn’t hard but a little knowledge can save you a lot of money.

At BillSmart, we’ve negotiated thousands of Xfinity bills and saved our clients hundreds of thousands of dollars.  Our success rate is 82% and we’ve saved our clients $325 on average on their Xfinity bill.

Cutting your Xfinity bill every couple of months is annoying and we’re happy to do it for you.

If you’d like to have the experts negotiate your bill for you, click the button below.

Steps to Lower Xfinity Bills

  1. Download your latest statement online
  2. Review Xfinity’s website for current promotions in your area
  3. Call Comcast at 1-800-934-6489
  4. Negotiate a loyalty discount or other promotion
  5. Change plan lineup to lower your bill or agree to a 1-year contract
  6. See what one-time credits you’re eligible for
  7. Get a confirmation number from the rep to make sure changes went through

Xfinity Loyalty Discounts

Most Xfinity plans have introductory pricing.  From the get-go, your bill is scheduled to increase $15 to $50 a month after the 12-month intro offer ends.

Comcast banks that you’ll accept this price increase once you’re off the promo price.  Xfinity thinks you’ll be too lazy or too scared to negotiate a better deal with them.

One popular option is to get that lower price again by canceling and signing up again with another person’s name.  This works well if you have a lot of roommates but it’s pretty inconvenient. 

You’ll also run out of roommates eventually.

There’s a better option – asking and getting the loyalty discount you deserve with Xfinity.

If you know how to ask, that intro price can be made available again.  Comcast assumes that most customers won’t ask so the first step is to ask. 

For this, you don’t need to wait for your bill to go up.  Try a month or two before your intro pricing expires.

If you’re lucky, a discount will magically appear.  However, the Xfinity representative will often say that there’s no promotion available and nothing they can do about it. 

They’re right – you need to say the magic words to unlock the discounts they have but can’t access.

It’s time to ask if there’s any promotion available for a loyal customer.

Comcast doesn’t care if you’re a loyal customer or not.  They spend their time and money getting the most subscribers and money possible.

Threaten their pot of money and doors open up.  We find that most of the time the representative will then be able to find you a deal.

But if they still say there’s nothing available, you still have some options.  Speaking to a supervisor or asking to be transferred to the retention team often gets you the results you want. 

This put the agent on the back foot to see if they can solve your problem or not.

If they’re being especially difficult, you can say you want to cancel your Comcast service.  Ask them what the steps are and ask them a final time to lower your bill.

If you don’t want to go through with your threat, you can always say that you need to talk it through with the other members of the household.

If this doesn’t work the first time you try, try again after a week or two. Xfinity’s policies change all the time.

Xfinity Contracts & Plans

Comcast tosses and turns at night wondering if you’ll leave them for another cable company.  You can take advantage of their fears by committing to them for a year or two.

If you agree to a one or two-year contract with Xfinity, you can get a sizable discount of between $20 to $50. 

If you’re not planning to move out of your house or apartment in the near future, this could be a good option for you to save money without really giving anything away.

The one catch is that Comcast expects you to keep your end of the bargain.  If you need to cancel your service, you’re on the hook for an early termination fee which could be up to $400.

However, Comcast generally waives early termination fees if you provide proof that you’re moving.

The best way to get this discount is to call or chat with Xfinity online.  We generally suggest that you call Xfinity as phone agents generally have greater latitude to make changes to your plan than chat agents.

Find out how much you’ll save with a one-year vs a two-year contract.  You should save more with a two-year contract. 

You can generally revert the plan and get out of a contract during the first 30 days if you decide later you don’t want to make a multi-year commitment.

Want to find ways to save on other cable bills? Learn how to cut your Spectrum bill and save on your Cox bill here.

Comcast One Time Credits

Besides lowering your monthly bill, you can get one-time credits for your next statement.

There are two main categories of one-time credits: courtesy credits and outage credits.

Xfinity can give you a courtesy credit on your next bill with no questions asked.  All you need to do is call or chat with them and ask if you can get a discount on your next bill.

If you haven’t asked for a discount in the last 6 months, your request will get approved pretty quickly.  These discounts range from $10 to $50. 

Comcast wants to keep you happy and off the phone so they give these pretty quick. You can also get refunds if you’ve had problems with your internet service over the last couple of months. 

Xfinity is billing you for a full month of service but if your internet doesn’t work for a couple of hours or days, you shouldn’t have to pay for that.

However, Comcast won’t refund you your money unless you take action.  You need to call or chat with Xfinity and complain about the service outages that you’ve experienced. 

On the Xfinity website, there’s a tool that allows you to see service outages that you’ve had in recent weeks.

Outage credit savings are generally greater than the pro-rated amount of the time your service was offline.  Outage credits range from $50 to $150 depending on how much your bill is and how severe your outage was.

You can get more credits if you can describe the problems that you suffered because your internet was down.

One other way to get one-time credits on your Xfinity bill is to see if you’ve had any fees over the last couple of months.  This includes late fees, equipment fees, and activation fees. 

If you ask, these too can be waived most of the time.

Ways to Save with Comcast

There are some other ways that we’ve found to save with Xfinity.

One key method is removing unused features.  Remove premium cable channels like HBO or Starz from your plan or ask them to be waived for a couple of months to save money.

You’ve also got to think overall if you really need 1,442 channels.  If you can live without the Oxygen channel, just get basic cable to save a bundle.

Xfinity has a bunch of features that it offers and you pay for but that you might not really use. 

Examples include the Xfinity Assist program and the Xfinity Mobile service.  This is basically tech support and wifi.

These services are not on all plans but if you don’t use them, get rid of them to save money.

A final way to save money is to reduce your equipment fee costs.  Xfinity charges you monthly for tv receivers and to rent a modem if you don’t provide your own. 

If you have TVs that you’re not using, return the receivers to save $6-$10 a month per box with Comcast. 

For modems, you can generally find a compatible one for less than $60.  Xfinity charges between $5-$10 a month so you’ll come out ahead the longer you stay.

If you need help using the modem, call Xfinity technical support.

Summary

There are many ways to save on your Xfinity bill but we’ve found these are the main buckets of savings. 

To get these savings, you need to do your research and set aside some time to wait on hold and have the customer support representative lookup any discounts and process any changes that you want to make.

We generally find this process takes around 1-2 hours.  If want to save time and get the best results, we’re happy to negotiate your Xfinity bill for you and save you a bunch of money.

Best of all, our negotiations are free if you don’t save money.  Get started by clicking the button below.

Источник: https://getbillsmart.com/lower-xfinity-bill/
Here are 5 Simple Ways

Spectrum is one of the largest telecommunications providers in the U.S. Signing up for its internet, TV, or phone packages means dealing with monthly invoices, which might raise a number of questions in your mind, such as: How should I pay my Spectrum bill? Where can I pay my Spectrum bill? What options do I have to clear my Spectrum bill? So on and so forth. This post will help you find the answers you’re looking for, and allow you to make the billed payments with absolute ease. Hang tight and read on.

Pay via Your Online Spectrum Account

Once you sign up for a Spectrum service, the provider gives you an official account, from where you can manage and view your subscription online. One of the other things that you can do with your Spectrum.net account is to pay your service bill. Simply conduct a Spectrum bill pay login by entering your username and password, head to the Billing section, and choose a method of payment, which can be any of the following.

Make a One-Time Bill Payment’ Method

  1. Login to your Spectrum.net account, scroll to the Billing section and select Make a Payment.
  2. Click on the One-Time Payment option.
  3. Choose the Add Payment Method. Enter your credit card/debit card/savings account/checking account information, and hit Save for Future Payments.
    OR
    Select Recent Payment Methods (saved from previous transactions).
  4. 4.Click on Continue to successfully finish the billing process.

‘Make a Recurring Payment’ Method

  1. Login to your Spectrum.net account as a Head of Household.
  2. Click on the Enroll in AutoPay option.
  3. Enter your credit card/debit card/savings account/checking account information as a payment method.
  4. Follow the automated prompts to complete your enrollment.

AutoPay will clear your dues automatically every billing cycle. You can view the statements in the Billing section for confirmation.

Note: If you are somehow unable to pay through your Spectrum account, you can also transfer the payment online via your banking site to Spectrum’s address, mentioned on the billing statement. There is no processing fee in this case.

Pay by Using My Spectrum App

My Spectrum app is available on both iOS and Android play stores and is free to download for all Spectrum internet, TV, or Voice subscribers. If you are a frequent smartphone user, then you can also pay your service bill through the app. Here’s how:

  1. Sign in to My Spectrum app on your phone by entering your username and password.
  2. Head to the Billing tab and tap on Make a Payment option.
  3. Determine your Payment Method (which can either be One-Time or Recurring, as mentioned above).
  4. Select the Payment Date (made right now or scheduled for later).
  5. Enter the Payment Amount, as per your Spectrum invoice.
  6. Tap Make a Payment after all the information fields are set, and you’re done!

Note: If you have overdue payment from previous months, then you can pay it alongside the current one, as long as the total amount does not exceed $1000.

Pay by Calling Spectrum ‘Pay My Bill’ Number

Another way to clear your service dues is by picking up your phone and contacting Spectrum outright. There are two ways you can go about it:

Following the Automated Phone Prompts

  1. Call 1-844-481-5993 from your phone.
  2. Listen to the automated assistant, and choose your mode of inquiry.
  3. Select options from your phone in response to the billing prompts.
  4. Enter your payment details and clear the bill.

Talking to a Live Customer Service Representative

  1. Call 1-844-481-5993 from your phone.
  2. Choose the option to with a Spectrum customer service representative.
  3. Convey your payment details and clear the invoice.

Note: If you choose to take assistance from a live representative to settle your bill, then you might have to bear a $5 charge as a processing fee.

Pay through the Mailing Service

If you rely on the efficiency and credibility of the U.S. postal system, then you can mail your monthly dues to Spectrum, as well. Here’s how:

  1. Note Spectrum’s mailing address on your invoice.
  2. Enclose the money order or check in a neat envelope, alongside the remittance portion of your paper bill (not necessary for those who have paperless billing). Don’t mail cash.
  3. Write the address information correctly along with your Spectrum account number and contact details, and mail the payment. Keep a record of it for future purposes.

Pay by Visiting Your Nearby Spectrum Store

Not everyone’s tech-savvy and that is okay. Spectrum caters to all kinds of customers and creates unique billing solutions. If you can’t pay your service bill online, through the app or by phone, then you can simply visit the nearest Spectrum store and hand over the amount in person. Use the Spectrum store locator tool to find the closest retail outlet. Due to COVID-19, you may have a smaller visiting window, but rest assured, you’ll have the best personnel at your disposal, and see the highest security standards in place.

Note: If the Spectrum store is closed, then you can head to a local business center, such as Western Union, Schnucks Supermarkets, Walmart, or MoneyGram, to forward your payment to Spectrum through these third-party agents. Eligible for walk-in payments only.

Wrapping Up

No matter what your particular circumstances are, Spectrum offers multiple ways, covered in this post, through which you can clear your bill on time.

Frequently Asked Questions about Spectrum Billing

Can I pay my Spectrum bill by phone?

Yes, you can pay your Spectrum bill by calling at 1-844-481-5993 from your phone, and either speaking to a live representative or following the automated prompts to clear your dues.

Can I pay my Spectrum bill online?

Yes, you can pay your Spectrum bill online by signing into your Spectrum.net account, heading to the Billing tab, and making a payment from there. You can also conduct an online payment transfer through your bank.

Can I pay my Spectrum bill at Walmart?

Yes, you can pay your Spectrum bill at a local Walmart MoneyCenter. Simply bring the billing statement or remittance stub to the shop and forward service dues to Spectrum in the form of cash or via debit/credit cards. This method is eligible for walk-ins only. No email.

Where can I pay my Spectrum bill in person?

You can visit the nearest Spectrum retail store in your area and hand over the bill payment in-person to an on-site Spectrum employee. Or, you can head to the participating third-party centers, such as Western Union, Schnucks Supermarkets, Walmart, or MoneyGram, to make a walk-in payment.

Can you pay Spectrum with cash?

Yes, you can pay your bill balance in the form of cash by visiting a Spectrum store, or third-party centers, such as Western Union, Schnucks Supermarkets, Walmart, or MoneyGram. In case you are mailing the payment, resort to a money order or check.

Can you pay Spectrum with cash?

Yes, you can pay your bill balance in the form of cash by visiting a Spectrum store, or third-party centers, such as Western Union, Schnucks Supermarkets, Walmart, or MoneyGram. In case you are mailing the payment, resort to a money order or check.

What happens if I don’t pay my Spectrum bill?

Spectrum has a clear policy when it comes to overdue balance. If your billed amount remains unpaid for a duration of 62 days, the provider has the liberty to suspend your service until it’s cleared. Though, Spectrum may introduce flexibility into the policy in response to COVID-19 cases.

Does Spectrum charge a fee for paying with a credit card?

No, Spectrum does not charge a processing fee when you pay with a credit or debit card.

What is the Spectrum bill pay app?

It is called My Spectrum App, and you can easily pay your bill through it by opening the free application on your mobile, scrolling to the ‘Billing’ tab, and making a payment by selecting a set of options.

Источник: https://www.localcabledeals.com/blog/where-can-pay-spectrum-bill

Where Can I Pay My Spectrum Bill?

How many days can you be late on your Xfinity bill?

When your statement balance becomes 10 days past due, you will be able to receive inbound calls, but you won’t be able to send or receive texts or make outbound calls. If you try, your call will be automatically routed to an Xfinity Mobile specialist.

What happens if I pay my Xfinity bill late?

Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we’ll send you a late payment notification and you may also be charged a late fee on your next bill. If this happens, you will need to make a payment to re-activate your services.

How long does it take for xfinity to process payment?

one to three days

How long does Xfinity Mobile give you to pay bill?

Your billing cycle starts the day you activate your device or seven days after your device ships (assuming it’s delivered successfully) — whichever comes first. Your billing cycle ends one month later, and your payment is automatically charged 20 days after that.

Does Xfinity report to credit?

What Is Comcast Collections? Comcast debt will show on your credit report as a ‘collections account’. This happens when you forget to pay a bill and your debt is sold to a collections agency. If a Comcast collection account is on your credit report, it may be damaging your credit score (until it gets removed).

Does Comcast report late payments?

Utility bill payments, including those for cable TV and cell or landline phone service, generally are not reported unless they become seriously delinquent and are sent to collections—a move that can have a serious negative effect on your credit score.

Does paying your cable bill build credit?

Paying utility and cable bills on time won’t help your credit, though, because most utilities don’t report to the credit bureaus. As with other recurring bills, however, if you put them on a credit card and pay on time, that builds a good payment history and helps your score.

Why is my credit score dropping when I pay on time?

Your credit utilization ratio — the portion of your credit limit you actually use — influences your credit score more than any other factor except paying on time. As soon as a lower balance is reported to the credit bureaus, that past high balance will cease to hurt your credit.

Can 1 late payment affect credit score?

If you do make a late payment, there are three factors that determine how much it will affect your credit score. According to FICO’s credit damage data, one recent late payment can cause as much as a 180-point drop on a FICO score, depending on your credit history and the severity of the late payment.

How long does a late payment show on your credit report?

seven years

Источник: https://answerstoall.com/object/how-many-days-can-you-be-late-on-your-xfinity-bill/

Comcast’s bills are going up, and that means many customers of its Xfinity digital cable service will be receiving higher bills, too.

The company recently started notifying subscribers in Colorado of impending price changes that kick in next month. The biggest of these will be a substantial increase in the “broadcast TV fee.” For most subscribers in Colorado that fee is going up to $13.65 per month from $8.70. That’s a 57% jump. It adds up to $59.40 in additional charges per year. The rate increase was first reported by the Colorado Sun last week.

The reason Comcast officials are giving for the bump is skyrocketing costs to carrying programming from networks. Specifically, the broadcast TV fee in the Denver market pays for ABC, NBC, CBS and How to pay my xfinity bill over the phone. Comcast claims that, across the company, its broadcast retransmission costs have gone up more than 1,350% since 2010. It is passing some of that cost on to customers, officials say. The provider claims the increasing cost of doing business with networks is driving up competitors’ prices too, including streaming services like Hulu+ Live and YouTube TV.

“Rising programming costs – most notably for broadcast TV and sports – continue to be the biggest factors driving price increases for all content distributors and their customers. While we absorb some of the increased programming costs, they have a significant impact on the cost of our services,” Leslie Oliver, a spokeswoman for Comcast’s mountain west region, said in an email.

There is a price decrease coming for Comcast customers next month, too, but it’s likely some won’t be happy about it. Because the provider is not carrying Denver-based Altitude Sports Network, the regional sports channel that airs most Denver Nuggets and Colorado Avalanche games, its “regional sports network fee” is going how to pay my xfinity bill over the phone from around $8 per month in most Colorado markets to approximately $6.75, a $15 drop over the course of a full year.

Since September, the company had been providing a credit to customers on their bills for the missing Altitude channel. Decreasing the sports network fee is a sign the company does not foresee reaching a resolution with Altitude anytime soon. Earlier this month, officials with Altitude said stalled negotiations with the cable provider haven’t restarted. Altitude is also unavailable through Dish Network right now, but in that case the two sides are talking, according to Altitude officials.

Related Articles

Comcast’s broadcast TV fee increase is impacting its customers across the country. The average bill nationally will go up 3.6%, according to company officials.

Источник: https://www.denverpost.com/2019/12/17/colorado-comcast-cable-bill-increase/

Where Can I Pay My Spectrum Bill?

How to Cancel Comcast in 5 Steps

1. Speak to Retention

Cancel Comcast Retention

First things first, speak to the retention department. There’s no one phone number for the retention department, but if you call their main number (1-800-XFINITY or 1-800-COMCAST or really whatever is on the bill), just answer the menu by telling them you want to cancel. Their menus can be confusing, but don’t be discouraged. Don’t talk to billing. Don’t talk to technical support. Don’t say you’re transferring service to a new address. All of those will take you to the wrong (often overseas) department. Just say “Cancel Service.” That’s all you want: “cancel service.” If you want help, you can look at their phone trees (or skip the process entirely) by using GetHuman.

Once you get to to a person, ask them if they’re with retention. If they’re not, ask to get transferred. Literally nobody else will be helpful. Okay, good, you’ve said you want to cancel your xfinity service, you’re speaking to the Comcast retention department, now what?

2. Prepare Your Excuse

Moving and Cancelling Comcast

Say you’re moving far, far away from Comcast. In 2015, The Verge leaked a Comcast employee manual that gave the reasons why you can cancel service. Comcast made them take down the manual, but we caught that list of reasons why you can cancel Comcast before it was taken down. Here they are, presented to you in all their glory:

Save Attempt is Not Applicable in the Following Scenarios

  1. Customer is moving in with an existing Comcast customer (CAE must verify Comcast services active at new address)
  2. Customer is moving to a non-Comcast area (CAE must verify by looking up zip code)
  3. Account holder is deceased / incapacitated
  4. Temporary / seasonal disconnect and Seasonal Suspend Plan is not available in their area
  5. Natural disaster
  6. Customer doesn’t know what address they’re moving to

Most of these are out: playing dead doesn’t work so well, moving in with somebody else raises all sorts of questions, they’ll probably notice if you claim you’ve been hit by a tsunami in Ohio, and they have seasonal service plans pretty much anywhere. But saying you’re moving to a non-Comcast area is the secret to cancelling your Comcast service.

Personally, I recommend saying you’re moving out of the country. You can do like Ken did and say how to pay my xfinity bill over the phone moving to England.  Or, have a little fun with it–Timbuktu, Pulau, Liechtenstein–feel free to make up whatever you want. Just make sure you’re moving out of Comcast territory. Saying you’re moving to Philly isn’t going to work. The important thing is that if you tell Comcast you’re moving somewhere they don’t service, they’re not going to fight you.

It’s tempting to tell the rep all the reasons you’re actually cancelling your Comcast/Xfinity service. They charge too much and their speeds are too slow and your TV went out last week. But if you tell them that, they’ll offer a discount and a speed upgrade and a tech visit, but you’ll be back at square one. Pick your story and stick to it. The rep you’re talking to isn’t the reason you got charged too much and you’re better off swallowing your complaints and sticking to the plan.

Stuck with Comcast? If you can’t or don’t want to cancel entirely, we can help. We negotiate with Comcast to get you a better rate without losing any service, guaranteed. Try our free savings calculator to find out how much we can save you! How much can I save?

3. Stay Firm and Be Friendly

Be Friendly When Cancelling Comcast

Comcast will try every trick in the book to keep you around. They’ll offer you a better deal, they’ll offer to move the service with you, they’ll offer free HBO and free internet upgrades and free home phone. They’ll tell you that you can get a better deal with a contract. They’ll try to get you to call back and cancel another day. Don’t listen to them. Politely and firmly tell them you want to cancel, but remember to be nice about it.

The Comcast rep you’re talking to holds your fate in their hands. They can shut off the service too early or just stop sending bills and keep charging you until you get sent to collections. If you’re nice to your retention rep, they’ll set up cancellation on the right day, send out boxes for the equipment, and tie everything up with a bow. If you’re rude, they can make your life miserable. The next step is preparing for either.

4. How to Return Comcast Equipment

(without getting unreturned equipment fees)

Returning Comcast Remote Equipment

One of the most dangerous parts of cancelling service with Comcast is how to the return Comcast equipment. Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. Unreturned equipment fees are the bane of any Comcast cord-cutter. And they would much rather charge you than have that old remote back. There are countless stories online to back that up.

First things first, ask Comcast what equipment they have on file as you owning and write it down. Write down the serial numbers they have on file. If you listened to us, you probably already bought your own modem but beware. One of Comcast’s favorite tricks is to have unreturned equipment on the account. You may have forgotten that last year they signed you up with “free” TV service that came with a digital adaptor you put in the back of a closet somewhere. Once you have a list of everything you need back, document, document, document.

You can return equipment one of three ways: in a prepaid box, at a Comcast store, or at a UPS store. Take photos of all the equipment, including serial numbers. If you’re putting them in a box to send back, take photos of them in the box. If you’re taking them to a Comcast store, you can find one here and then take a picture of them on the counter. If you’re dropping them at a UPS store, take a picture.

No matter what, get a receipt. Then, take a photo of the receipt. Keep records of everything. There’s a good chance that they mess something up and the only way to contest it is evidence. Get them to send you emails about the cancellation, get them to give you a tracking number, have someone at the Comcast store give you their ID number. The more evidence you have, the better. That brings us to the final step: confirming everything went through correctly.

5. Call back to confirm the cancellation

cancelling comcast call

The most important part of cancelling Comcast service is confirming that you’ve actually cancelled the service. Once everything is done, call Comcast back and ask them the status of the account. Ask them if there is any outstanding balance. Ask them if there is any unreturned equipment. Ask them if your service is completely cancelled. If you aren’t told that it is, get them to finish everything up and then call back again.

If you’re not cancelling the service entirely, call back anyway. If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV. If you call back a month later, all of a sudden they’ll have all sorts of new deals for you. Plus, you might find out they didn’t cancel your TV at all. Always call Comcast back to double check.

You Cancelled Comcast!

You cancelled Comcast!

Congratulations! You’re a rare breed. It’s not easy to cut the cord, but if you follow those (not so easy) steps, you’ll be all set. Call retention, say you’re moving out of the country, stay firm and be friendly, return all the equipment, and double check everything. If you do all of that, you might just get out of the clutches after all. If you’d rather just negotiate a lower rate with them, you can always have BillFixers do it for you. Either way, you can breathe easy knowing you’re free of the worst company in America.

You’re being overcharged by thousands of dollars. We negotiate for you to get you a better price on your monthly bills. You’ll keep all your same services, but we’ll get you a better price for them. Start saving now!

Источник: https://billfixers.com/blog/how-to-cancel-comcast

How many days can you be late on your Xfinity bill?

When your statement balance becomes 10 days past due, you will be able to receive inbound calls, but you won’t be able to send or receive texts or make outbound calls. If you try, your call will be automatically routed to an Xfinity Mobile specialist.

What happens if I pay my Xfinity bill late?

Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we’ll how to pay my xfinity bill over the phone you a late payment notification and you may also be charged a late fee on your next bill. If this happens, you will need to make a payment to re-activate your services.

How long does it take for xfinity to process payment?

one to three days

How long does Xfinity Mobile give you to pay bill?

Your billing cycle starts the day you activate your device or seven days after your device ships (assuming it’s delivered successfully) — whichever comes first. Your billing cycle ends one month later, and your payment is automatically charged 20 days after that.

Does Xfinity report to credit?

What Is Comcast Collections? Comcast debt will show on your credit report as a ‘collections account’. This happens when you forget to pay a bill and your debt is sold to a collections agency. If a Comcast collection account is on your credit report, it may be damaging your credit score (until it gets removed).

Does Comcast report late payments?

Utility bill payments, including those for cable TV and cell or landline phone service, generally are not reported unless they become seriously delinquent and are sent to collections—a move that can have a serious negative effect on your credit score.

Does paying your cable bill build credit?

Paying utility and cable bills on time won’t help your credit, though, because most utilities don’t report to the credit bureaus. As with other recurring bills, however, if you put them on a credit card and pay on time, that builds a good payment history and helps your score.

Why is my credit score dropping when I pay on time?

Your credit utilization ratio — the portion of your credit limit you actually use — influences your credit score more than any other factor except paying on time. As soon as a lower balance is reported to the credit bureaus, that past high balance will cease to hurt your credit.

Can 1 late payment affect credit score?

If you do make a late payment, there are three factors that determine how much it will affect your credit score. According to FICO’s credit damage data, one recent late payment can cause as much as a 180-point drop on a FICO score, depending on your credit history and the severity of the late payment.

How long does a late payment show on your credit report?

seven years

Источник: https://answerstoall.com/object/how-many-days-can-you-be-late-on-your-xfinity-bill/

Where can I pay my Xfinity bill in cash?

Comcast Customers Can Now Pay Their Bill At Over 7,700 7-Eleven Stores
  • Go to the 'Pay Bill' section of the XFINITY My Account app and select the new 'Cash via PayNearMe' option.
  • Choose the amount you want to pay and follow the instructions provided by PayNearMe until you receive a barcode.

Click to see full answer.

Similarly, can I pay my Xfinity bill in person?

Download the Xfinity My Account app to make an Xfinity payment via mobile. Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person. Set up a live chat to have an agent walk you through the Xfinity bill pay process.

Also Know, what forms of payment does Comcast accept? Accepted Credit Cards

  • American Express.
  • Discover.
  • Mastercard.
  • Visa.

Herein, can I pay my Comcast bill at Walmart?

Shoppers Can Now Pay Utility Bills at Walmart. As an authorized payment center for PG&E, SDG&E and SoCalGas, customers can pay bills from these companies without incurring a convenience fee. To pay a bill, customers bring their bill stub to a participating Walmart MoneyCenter or customer service desk.

Does Comcast offer payment extensions?

Re: Bill extensionComcast doesn't accept post dated payments.

Источник: https://askinglot.com/where-can-i-pay-my-xfinity-bill-in-cash

How long does it take for xfinity to restore service?

approximately one hour

How long will Comcast let you go without paying your bill?

If you don’t pay your Xfinity bill on time, the company charges a $10 fee. There is a grace period of up to two weeks before you’ll see any interruption of service, but the late fee goes into effect immediately. If you’re in a pinch, it’s worth calling in to see if you can get an extended grace period.

Can you put your Comcast service on hold?

You can put your Xfinity services on hold with no reconnection charge and no service call needed when you return — availability and plans vary by location. And, there’s no need to contact us to resume your service, making it one less thing to do when you return.

Can I suspend Comcast service for a month?

If you’ll be away from your home address for an extended period of time, we can put your Xfinity services on hold while you’re away. Talk to an agent and mention “seasonal plan” so we can help.

How do I lower my Xfinity Wifi bill?

Here are five easy ways to lower your Xfinity bill:

  1. Choose a TV package with fewer channels.
  2. Lower your internet speed.
  3. Stop going over your data cap.
  4. Get rid of rental equipment.
  5. Negotiate your monthly cost.

Is there a catch with Xfinity Flex?

The bad news is that you’re out of luck if you prefer a streaming service that’s not preloaded on the Flex device. Xfinity keeps the ecosystem locked down to its partner streaming apps: You can’t download an outside service like you would on a more customizable app.

Is Xfinity flex any good?

The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system. But ultimately, a streaming box is only as good as the content you can stream through it.

Why is xfinity charging me for Netflix?

We provide Comcast billing for your Netflix charges as a convenience. Your Netflix subscription charge will appear on your Comcast bill under the Other Service Providers heading and will include the amount of the charge and the date through which you will have service, as determined by Netflix.

How much is xfinity stream per month?

The X1 costs $14.95 a month and includes the following: Additional non-channel package content, like Xfinity On Demand (10,000+ movies and TV shows) and free access to Landmarks in the north central plains of texas Premium. Integrated streaming apps like Netflix, Prime Video, Pandora, Spotify, YouTube, and more.

How much does Netflix cost on Xfinity?

Comcast will let non-Netflix subs sign up for the subscription VOD service directly through X1 on TV, including a one-month free trial for eligible consumers. Comcast customers will then be billed for Netflix at the standard rates ($9.99 per month for the most popular two-stream HD plan).

Is Netflix included in my Xfinity package?

How do I know if my Xfinity package includes Netflix? If Netflix is included in your X1 package, it will be listed in the “Bundled Services” or the “Regular monthly how to pay my xfinity bill over the phone section of your bill and in My Account. I signed up for an Xfinity package that includes Netflix.

What is using all my data Xfinity?

All data usage delivered over your home Xfinity Internet service, both downloaded and uploaded, is counted towards your data plan, regardless of the source. Xfinity TV and Xfinity Voice services that are not delivered over the Internet and are not received by you using your Xfinity Internet service do not count.

Do you have to pay for Netflix if you have Xfinity?

Billing. Through Comcast: If you sign up for Netflix via the app on your X1 TV Box or Flex streaming device, the Netflix monthly charge will be added directly to your Comcast bill for your convenience. It’ll be reflected in the “Other Service Providers” section of your statement.

Can I watch Netflix on my phone through Xfinity?

Streaming services, like Xfinity Stream, let you watch or download all your favorite content whether you’re connected to WiFi, or offline. Netflix and Amazon Video, both of which can be accessed through Xfinity X1, offer more recent content.

Does 4K cost extra on Xfinity?

Apart from the rental requirements, leasing the 4K box will cost you an extra $5. If you test the 4K box and are not impressed, Comcast gives you the freedom to return it at any time. Though the 4K box from Comcast is not free as advertised, most people find it to be more affordable than 4K boxes from other companies.

Is Peacock free to Xfinity customers?

*Peacock Premium is included at no additional cost for all Xfinity Flex customers and Xfinity X1 and video customers who have a subscription to Xfinity Internet or Digital Starter TV, or equivalent, or above.

How do I get Peacock premium with Xfinity?

Visit peacocktv.com and sign in with the email you provided on your TV box. You can then manage your account and upgrade to Premium Plus. How much does Peacock Premium Plus cost? Peacock Premium Plus costs $5 for Xfinity customers and $9.99 for non-Xfinity customers.

What shows are on Peacock Xfinity?

Peacock’s 10 Most In-Demand Originals

  • Brave New World.
  • Curious George.
  • A.P. Bio.
  • Intelligence.
  • Dragons: Rescue Riders.
  • Cleopatra in Space.
  • Lost Speedways.
  • One of Us is Lying.

How do I get peacock TV on Comcast?

How can I subscribe to Peacock?

  1. Just say “Peacock” into your Xfinity Voice Remote to get started.
  2. Confirm your email on your device.
  3. Kick back, relax and enjoy!

How can I watch Peacock on TV?

Peacock is currently available on Apple devices including iPhone, iPad, iPod touch, Apple TV 4K and Apple TV HD; Google platforms and devices including Android™, Android TV™ devices, Chromecast andChromecast built-in devices; Microsoft’s Xbox One family of devices, including Xbox One S and Xbox One X; and VIZIO …

How do I stream peacock on my TV?

Peacock can be streamed on a Samsung smart TV by purchasing or using an existing Roku player, Google Chromecast, Apple TV, Android TV device, PlayStation 4, or an Xbox One. The premium tier of Peacock is also included with select Cox and Xfinity cable boxes.

What is the difference between Peacock free and premium?

The free tier at Peacock gives you the ability to watch full-length films, beloved How to pay my xfinity bill over the phone TV series, and even select episodes of Peacock originals. With a paid subscription, you’ll unlock everything there is to watch on Peacock with no restrictions starting at just $4.99 monthly.

Источник: https://www.mvorganizing.org/how-long-does-it-take-for-xfinity-to-restore-service/

Paying Bills with Prepaid Cards

There are two types of prepaid payment cards that can potentially be used to pay bills: prepaid debit cards and network-branded gift cards (like those that carry the Visa or Mastercard logo). Prepaid debit cards come in a few different forms and offer the opportunity for a convenient money storage account that can take the place of complex checking. Gift cards that carry the Visa or Mastercard logo are typically sold in different denominations and can be used for online shopping or bill payment if sufficient balances are available.

Before diving into bill payments, it can be good to understand the two types of prepaid payment card options a little better. Prepaid debit cards can work like network-branded gift cards and any electronic payment card that is loaded with funds considered deposit assets rather than credit liabilities. As the market for prepaid debit expands, more and more, consumers are gaining access to a how to pay my xfinity bill over the phone electronic money storage solutions that republic bank suriname online login take the place of traditional bank checking.

Key Takeaways

  • Prepaid debit cards and network-branded gift cards can be used for bill payment
  • Prepaid card acceptance typically depends on the card processor brand.
  • Some prepaid card accounts may have special services for making one-time or recurring bill payments through an account.

Can You Pay Bills With a Prepaid Debit Card?

Yes, bill payments can be made with a prepaid debit card if there are sufficient funds loaded to the card. An important thing to take note of when seeking to make any bill payment with a prepaid card of any kind is the card’s processor. All prepaid debit cards partner with one of the four major payment card processors: Visa, MasterCard, Discover, or American Express. Generally, the card processor will dictate whether or not an electronic payment card is accepted by a company for a bill payment. Store gift cards typically can't be used for bill payment unless with that specific retailer.

Beyond that, most prepaid cards will work in the same manner that any regular payment card will. If the card’s processor is accepted, payments may be made on a website, on the telephone with representatives, or by filling out a form included with a paper bill in the mail and returning it through the postal service. Transactional fees are usually not necessary although some companies may charge for payments over the phone or express payments.

Accessing and Using a Prepaid Debit Card

Many prepaid debit cards can be bought in a retail store like Walmart, Target, or Walgreens. The process for buying them is similar to a gift card. The deposit amount may be specified or flexible based on the amount a buyer is seeking. Other prepaid debit cards may be easily obtained online.

All types of prepaid debit cards will come with an online account that can be easily accessed for account viewing and maintenance. When you first obtain the card, you will need to register, activate it, and peruse your online account options if you so choose. Online, you will have the chance to view account balances, holds, transaction history, and registration information. Depending on the card's options, you may also be able to make card-to-card transfers as well as set up some one-time or automated recurring payments.

One of the benefits of a prepaid credit card is that it offers some consumer protection in the event the card is lost or stolen since it isn’t tied to a personal checking account. Cardholders can simply call customer service if there is a problem. Oftentimes, prepaid debit cardholders can also add money to the card via a website or retail store chain which can be simpler than making deposits at a bank.

Special Card Features

All prepaid cards come with their own terms and special provisions as decided on by the card issuer. Some prepaid card providers may offer special opportunities to make bill payments from a cardholder’s account through the issuer’s website. Cards can also come with some special features that make it more convenient to transfer funds.

The Western Union NetSpend Prepaid MasterCard, for example, maintains a site on which cardholders can easily make bill payments. Some additional fees may be required.

Many prepaid cards offered by MasterCard and Visa allow for card-to-card transfers for cards of the same network brand. For example, a MyVanilla Prepaid Visa Card allows cardholders to transfer funds to other MyVanilla Prepaid Visa Cards, and for no how to pay my xfinity bill over the phone. Most prepaid cards do not allow transfers between cards of different brands, however, or between prepaid cards and regular credit cards, even if they are from the same network.

Cards such as the Western Union NetSpend Prepaid MasterCard allow users to send and receive Western Union money transfers using their cards. There is generally no fee for receiving Western Union money transfers. There are, however, varying fees for sending Western Union money transfers.

Источник: https://www.investopedia.com/ask/answers/110614/can-i-use-prepaid-credit-card-pay-bills-or-transfer-money-other-accounts.asp

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